Outgoing caller id issue

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Outgoing caller id issue

Postby rickynivar » Tue Jul 19, 2011 5:21 pm

here is my configuration

Kernel Version 2.6.18-238.9.1.el5.goPAE (SMP)
Distro Name GoAutoDial CE 2.1
Processors 2
Model Pentium III (Coppermine)
CPU Speed 927.23 Mhz
Cache Size 256.00 KB
System Bogomips 3708.43

I have setup 3 campaign with defferent campaign caller id, the problem it´s showing the same number of one of the campaign in the rest.

I have checked everything , i need a hand on this.
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Postby crisfurtado » Wed Jul 20, 2011 6:56 am

Most probably its because you are sending the caller id string in a format that your provider\carrier is not expecting. You may need to experiment with several different strings until you get it correct - or else speak with the provider and find out exactly what is required.

Not sure where you are located but if in India then try with
+91 <std code> XXXXXXXX
<std code> XXXXXXXX
XXXXXXXX

One of these should work, provided you have those DID's mapped on your circuit
Remote and onsite Installations and troubleshooting Vicidial. Email to roshan.furtado@parikrama.biz
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Location: Bombay

Postby callcrazy » Wed Jul 20, 2011 3:46 pm

To add to this some providers may not allow you to change the callerid without registering the number with them first. Your provider may be using a default number or require additional SIP_HEADERS in order to change the callerid.
Vicibox 6.0.4 from .iso | VERSION: 2.12-538a BUILD: 160122-1401 | Asterisk 1.8.32.3-vici | 1xDB, 2xWeb, 7xPBX | Amfeltec Timers | Sangoma/Lyra AMD | Dell Hardware
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