inbound call not working need help

[j_naeem]

Hi dear friends, i habe tried to setup an inbound campaing with no luck at all.

this is what i have already done: i created the in_group, the DID and the campaing. I have a phone number that i just got from my phone provider , im not able to get inbound calls logged as an agent. i have followed everything step by step to setup the inbound but when somebody try to call me number busy .

Let me add that my outbound campaigns were working fine.

i used GoAutoDial CE 2.1
register => xxxxxx:xxxxxxx@proxy.voip.co.uk/xxxxx
[voip.co.uk]
type = peer
secret = xxxxxx
fromuser = xxxxxx
username = xxxxxxx
outboundproxy = single-01.proxy.voip.co.uk
host = proxy.voip.co.uk
fromdomain = proxy.voip.co.uk
canreinvite = no
insecure = very
qualify = yes
context= custom-get-did-from-sip

dial plan is
exten => _. ,1,AGI(agi://127.0.0.1:4577/call_log)
exten => _. ,2,Dial(${voip.co.uk}/00${EXTEN},,to)
exten => _. ,3,Hangup

CLI error is
Executing [02030054509@default:1] AGI("SIP/voip.co.uk-0000000f", "agi://127.0.0.1:4577/call_log") in new stack
[Jul 28 08:02:01] -- AGI Script agi://127.0.0.1:4577/call_log completed, returning 0
[Jul 28 08:02:01] -- Executing [0xxxx005x509@default:2] Dial("SIP/voip.co.uk-0000000f", "SIP/voip.co.uk/0002030054509||to") in new stack
[Jul 28 08:02:01] -- Called voip.co.uk/00xxxx005x509
[Jul 28 08:02:01] -- Got SIP response 500 "Server Internal Error" back from 193.203.210.39
[Jul 28 08:02:01] -- SIP/voip.co.uk-00000010 is circuit-busy
[Jul 28 08:02:01] == Everyone is busy/congested at this time (1:0/1/0)
[Jul 28 08:02:01] -- Executing [xxxx005x509@default:3] Hangup("SIP/voip.co.uk-0000000f", "") in new stack
[Jul 28 08:02:01] == Spawn extension (default, xxxx005x509, 3) exited non-zero on 'SIP/voip.co.uk-0000000f'
[Jul 28 08:02:01] -- Executing [h@default:1] DeadAGI("SIP/voip.co.uk-0000000f", "agi://127.0.0.1:4577/call_log--HVcauses--PRI-----NODEBUG-----38-----CONGESTION----------") in new stack
[Jul 28 08:02:01] -- AGI Script agi://127.0.0.1:4577/call_log--HVcauses ... ---------- completed, returning 0
[Jul 28 08:02:01] -- Executing [h@default:2] Dial("SIP/voip.co.uk-0000000f", "SIP/voip.co.uk/00h||to") in new stack
[Jul 28 08:02:01] -- Called voip.co.uk/00h
[Jul 28 08:02:01] == Spawn extension (default, h, 2) exited non-zero on 'SIP/voip.co.uk-0000000f'
[Jul 28 08:02:01] WARNING[3203]: chan_sip.c:14074 handle_response: Remote host can't match request CANCEL to call '62cb47f83324e121596066235eecff00@proxy.voip.co.uk'. Giving up.
[Jul 28 08:02:02] == Parsing '/etc/asterisk/manager.conf': [Jul 28 08:02:02] Found
[Jul 28 08:02:02] == Manager 'sendcron' logged on from 127.0.0.1
[Jul 28 08:02:02] -- Got SIP response 500 "Server Internal Error" back from 193.203.210.39
[Jul 28 08:02:02] == Parsing '/etc/asterisk/manager.conf': [Jul 28 08:02:02] Found
[Jul 28 08:02:02] == Manager 'sendcron' logged on from 127.0.0.1
[Jul 28 08:02:02] == Manager 'sendcron' logged off from 127.0.0.1
[Jul 28 08:02:04] == Manager 'sendcron' logged off from 127.0.0.1

please help me

thanks
J Naeem

[williamconley]

context= custom-get-did-from-sip

change to

context=trunkinbound

for starters. then tell me where you are in the Vicidial Manager's Manual (from EFLO.net) for the setup of an inbound (what page?). I hope you didn't skip anything, because if you did, you'll need to go back and start over without skipping anything. (and then it'll be easier ...)

[j_naeem]

hi,
thanks for reply i try my level best to perform each think which said the manual i am starting for page 18 .
regards
J Naeem

[j_naeem]

hi,
i again received same error number busy CLI is
[Aug 2 05:27:04] == Manager 'sendcron' logged off from 127.0.0.1
[Aug 2 05:27:07] == Parsing '/etc/asterisk/manager.conf': [Aug 2 05:27:07] Found
[Aug 2 05:27:07] == Manager 'sendcron' logged on from 127.0.0.1
[Aug 2 05:27:07] == Manager 'sendcron' logged off from 127.0.0.1
[Aug 2 05:27:16] -- Executing [0xxxx0054509@default:1] AGI("SIP/voip.co.uk-0000001f", "agi://127.0.0.1:4577/call_log") in new stack
[Aug 2 05:27:16] -- AGI Script agi://127.0.0.1:4577/call_log completed, returning 0
[Aug 2 05:27:16] -- Executing [0xxxx0054509@default:2] Dial("SIP/voip.co.uk-0000001f", "SIP/voip.co.uk/0xxxx0054509||to") in new stack
[Aug 2 05:27:16] -- Called voip.co.uk/0xxxx0054509
[Aug 2 05:27:16] -- Got SIP response 500 "Server Internal Error" back from 193.203.210.39
[Aug 2 05:27:16] -- SIP/voip.co.uk-00000020 is circuit-busy
[Aug 2 05:27:16] == Everyone is busy/congested at this time (1:0/1/0)
[Aug 2 05:27:16] -- Executing [0xxxx0054509@default:3] Hangup("SIP/voip.co.uk-0000001f", "") in new stack
[Aug 2 05:27:16] == Spawn extension (default, 0xxxx0054509, 3) exited non-zero on 'SIP/voip.co.uk-0000001f'
[Aug 2 05:27:16] -- Executing [h@default:1] DeadAGI("SIP/voip.co.uk-0000001f", "agi://127.0.0.1:4577/call_log--HVcauses--PRI-----NODEBUG-----38-----CONGESTION----------") in new stack
[Aug 2 05:27:16] -- AGI Script agi://127.0.0.1:4577/call_log--HVcauses ... ---------- completed, returning 0
[Aug 2 05:27:16] -- Executing [h@default:2] Dial("SIP/voip.co.uk-0000001f", "SIP/voip.co.uk/00h||to") in new stack
[Aug 2 05:27:16] -- Called voip.co.uk/00h
[Aug 2 05:27:16] == Spawn extension (default, h, 2) exited non-zero on 'SIP/voip.co.uk-0000001f'
[Aug 2 05:27:17] WARNING[2985]: chan_sip.c:14074 handle_response: Remote host can't match request CANCEL to call '0e7c38dc6481fd64146bdd7f5b8c7f0f@proxy.voip.co.uk'. Giving up.
[Aug 2 05:27:17] -- Got SIP response 500 "Server Internal Error" back from 193.203.210.39
[Aug 2 05:28:02] == Parsing '/etc/asterisk/manager.conf': [Aug 2 05:28:02] Found

please help
regards
J NAEEM

[williamconley]

I thought you said this was an inbound call? (Inbound calls do not have "Dial" in them ...)

To test an inbound call, generate a call to the DID from some OTHER phone system, not the one expected to receive the call.