goautodial Now - rebuild config files not working

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goautodial Now - rebuild config files not working

Postby tonyG1086 » Thu Aug 18, 2011 2:48 pm

VERSION: 2.4-309a
BUILD: 110430-1642
Asterisk: 1.4.39.1-vici
GoAutoDial CE 2.1

I've recently installed goautodial and took notice that none of my changed settings in vicidial are being rebuilt in the configuration files. the rebuild conf files stays as Y even after manually reloading and restarting asterisk. I even went as far as to reboot the entire server.

I thought this may be a permissions issue and proceeded to check my permissions in phpmyadmin which wasnt even installed. After installing phpmyadmin i was able to check all user privileges. All users were listed excpet the admin user for goautodial which gets me into the vici web interface.

Im currently at a complete lost and not sure what to try at this point. Any assistance would be great.
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Postby gardo » Thu Aug 18, 2011 3:05 pm

Did you change the default IP address? If yes did you update the database IP address as per Getting Started Guide?

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Postby tonyG1086 » Thu Aug 18, 2011 3:08 pm

gardo wrote:Did you change the default IP address? If yes did you update the database IP address as per Getting Started Guide?


Yes. I did update the ip address and i was also sure to update the database address. Currently, the old server address is the new one that i previously entered.
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Postby gardo » Thu Aug 18, 2011 3:10 pm

Double check again. Did you change the default Asterisk command startup sequence?
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Postby tonyG1086 » Thu Aug 18, 2011 3:19 pm

I just changed the ip address once more and it updated successfully. I have not updated the default Asterisk command startup sequence.

As far as my local network configuration i have a local address and a public address. I can access the box via both and have configured all the modules to use the local address.
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Postby williamconley » Thu Aug 18, 2011 4:04 pm

post your astguiclient.conf file (which should have the local ip address, so it's safe to publish since noone has your EXTERNAL ip). and verify that all the items listed under conferences, phones, etc. have that ip chosen. also post your "admin->server" settings. for instance the telnet host. (localhost? 127.0.0.1? local IP?) also check your hosts file to be sure your system registered itself properly.

also consider a reinstall if items were missing (although i dont know if phpmyadmin is part of goautodial, so i don't know if that was an error or a feature, lol).

also consider vicibox 3.1.10 to see if your installation works better (there are driver differences, etc., the advantage of having two .isos to choose from!)
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Postby tonyG1086 » Thu Aug 18, 2011 5:11 pm

The issue was my astguiclient.conf file. It had the default address still in it. I changed the address and reloaded the asterisk module, after about a minute i was registered with my SIP provider.

Is there any reason why this wasn't accounted for when changing the default address or was this a specific error to my install? Just curious.

Thanks all for the help!
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Postby williamconley » Thu Aug 18, 2011 7:17 pm

Can't tell you without knowing what happened in your installation. Often a manual change overrides the setting the first time, then it's out of sync and never gets changed again.
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