I can see the Agent View on the agent screen but Don't see any entry in that frame even when I have 2-3 agents Logged in. Why so ?
Also, Gardo , I saw One CHAT folder in GoautoDial 2.1 version.
Whats is that all about ?
Agent View
Moderators: enjay, williamconley, Op3r, Staydog, gardo, mflorell, MJCoate, mcargile, Kumba, s0lid
4 posts
• Page 1 of 1
Agent View
by gmcust3 » Mon Aug 22, 2011 6:09 pm
GoAutoDial CE
VERSION: 2.4-309a
BUILD: 110430-1642
No other software installed on the box.
I've read the manager manual.
VERSION: 2.4-309a
BUILD: 110430-1642
No other software installed on the box.
I've read the manager manual.
- gmcust3
- Posts: 1148
- Joined: Sat Oct 24, 2009 1:15 pm
by williamconley » Mon Aug 22, 2011 7:22 pm
Do you have permission to view those agents?
Vicidial Installation and Repair, plus Hosting and Colocation
Newest Product: Vicidial Agent Only Beep - Beta
http://www.PoundTeam.com # 352-269-0000 # +44(203) 769-2294
Newest Product: Vicidial Agent Only Beep - Beta
http://www.PoundTeam.com # 352-269-0000 # +44(203) 769-2294
- williamconley
- Posts: 20258
- Joined: Wed Oct 31, 2007 4:17 pm
- Location: Davenport, FL (By Disney!)
by williamconley » Mon Aug 22, 2011 8:13 pm
turn on all the permission options under Modify User for the logged in user and see if you get lucky. Can't hurt.
Then try the "OLD UGLY" interface (which may be in a different folder ... ) and see if it works there.
Then try the "OLD UGLY" interface (which may be in a different folder ... ) and see if it works there.
Vicidial Installation and Repair, plus Hosting and Colocation
Newest Product: Vicidial Agent Only Beep - Beta
http://www.PoundTeam.com # 352-269-0000 # +44(203) 769-2294
Newest Product: Vicidial Agent Only Beep - Beta
http://www.PoundTeam.com # 352-269-0000 # +44(203) 769-2294
- williamconley
- Posts: 20258
- Joined: Wed Oct 31, 2007 4:17 pm
- Location: Davenport, FL (By Disney!)
4 posts
• Page 1 of 1
Return to ViciDialNow - GoAutoDial
Who is online
Users browsing this forum: No registered users and 61 guests