Discussions about new features or changes in existing features
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by Jones » Wed Aug 31, 2011 1:20 am
Hello,
Thanks to Matt F. for answering my last question. I've got another quick one.
The custom field forms I use are quite cluttered - in fact there are 186 fields in all for each call that is made and all of them are necessary for the projects that our call centre does.
I understand creating a GUI for the custom fields would be an enormous project, but would it be difficult to add the ability to do any of the following: change the font sizes or add colour to the text, or add images somehow?
Has anyone else run into a similar problem, or done something similar in the customization?
Thanks again everyone. I apologize for bursting in here and asking questions without giving back. Hopefully at some point I can contribute to an upgrade.
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Jones
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by mflorell » Wed Aug 31, 2011 5:30 am
That is certainly something that could be added, and it shouldn't be too complex since it has nothing to do with data storage. I would suggest adding a feature request to the Issue Tracker and consider uploading a patch or sponsoring development.
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by gmcust3 » Wed Aug 31, 2011 6:06 am
How about option of creating a Tab on the Fly ?
Like Bank Tab with Banking Info
Credit Card Tab with Credit Card Info
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by williamconley » Wed Aug 31, 2011 1:30 pm
i could see where the Form tab could have Sub Tabs for those who use custom fields to excess. LOL
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by mflorell » Wed Aug 31, 2011 4:10 pm
dynamic tabs would take a bit of work to do, and would require significant sponsorship.
The font details would be much easier.
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by williamconley » Wed Aug 31, 2011 4:23 pm
True. Would be a bit of work. We've used dhtml-suite before to create "environments" for client interaction that have worked out fairly well. Maybe it's time someone created a more-involved agent interface. But it would still have to be very responsive. Certainly not an inexpensive venture. Fun though.
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by dspaan » Wed Sep 28, 2011 1:43 pm
@Jones: Can you post a screenshot? I manged our custom fields by using HTML code to change colors.
Regards, Dennis
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