got promblem in goautodal

General and Support topics relating to ViciDialNow and GoAutoDial ISO installers

Moderators: enjay, williamconley, Op3r, Staydog, gardo, mflorell, MJCoate, mcargile, Kumba, s0lid

got promblem in goautodal

Postby naboangko » Fri Sep 30, 2011 1:02 am

HI!

goautodial 2.1
gasteriskCLI v1.0
OS = Windows


i got a problem with my goautodial. when i make calls it always said that "Cause 19: call rejected call reject congestion"
what the problems of this??
naboangko
 
Posts: 11
Joined: Fri Sep 30, 2011 12:36 am

cause 19

Postby striker » Fri Sep 30, 2011 5:01 am

Hi

What carrier type u r using

Does you configured ur carrier properly (follow the manager manual or goautodial getting start guide)

if you configured the carrier did u checked whether it is registered with ur provider

type asterisk -vvvr in the linux console
and type sip show peers and sip show registry
and conform whether it registered or not
www.striker24x7.com www.youtube.com/c/striker24x7 Telegram/skype id : striker24x7
striker
 
Posts: 962
Joined: Sun Jun 06, 2010 10:25 am

Postby naboangko » Mon Oct 03, 2011 12:13 am

thnx striker....


this is what i get after i type asterisk -vvvr

go.goautodial. org*CLI>asterisk -vvvr

Asterisk Call Manager/1.0

Response: Success

Message: Authentication accepted



Response: Follows

Privilege: Command

ActionID: b97f8ab49eb765a50350a79c1163a894

No such command 'asterisk -vvvr' (type 'help asterisk -vvvr' for other possible commands)
--END COMMAND--



SIP show peers

go.goautodial. org*CLI>sip show peers

Asterisk Call Manager/1.0

Response: Success

Message: Authentication accepted



Response: Follows

Privilege: Command

ActionID: 39d3ca2eb74983afa888dce38da0c5f8

Name/username Host Dyn Nat ACL Port Status
gs102/gs102 (Unspecified) D N 0 UNKNOWN
cc150/cc150 (Unspecified) D N 0 UNKNOWN
cc149/cc149 (Unspecified) D N 0 UNKNOWN
cc148/cc148 (Unspecified) D N 0 UNKNOWN
cc147/cc147 (Unspecified) D N 0 UNKNOWN
cc146/cc146 (Unspecified) D N 0 UNKNOWN
cc145/cc145 (Unspecified) D N 0 UNKNOWN
cc144/cc144 (Unspecified) D N 0 UNKNOWN
cc143/cc143 (Unspecified) D N 0 UNKNOWN
cc142/cc142 (Unspecified) D N 0 UNKNOWN
cc141/cc141 (Unspecified) D N 0 UNKNOWN
cc140/cc140 (Unspecified) D N 0 UNKNOWN
cc139/cc139 (Unspecified) D N 0 UNKNOWN
cc138/cc138 (Unspecified) D N 0 UNKNOWN
cc137/cc137 (Unspecified) D N 0 UNKNOWN
cc136/cc136 (Unspecified) D N 0 UNKNOWN
cc135/cc135 (Unspecified) D N 0 UNKNOWN
cc134/cc134 (Unspecified) D N 0 UNKNOWN
cc133/cc133 (Unspecified) D N 0 UNKNOWN
cc132/cc132 (Unspecified) D N 0 UNKNOWN
cc131/cc131 (Unspecified) D N 0 UNKNOWN
cc130/cc130 (Unspecified) D N 0 UNKNOWN
cc129/cc129 (Unspecified) D N 0 UNKNOWN
cc128/cc128 (Unspecified) D N 0 UNKNOWN
cc127/cc127 (Unspecified) D N 0 UNKNOWN
cc126/cc126 (Unspecified) D N 0 UNKNOWN
cc125/cc125 (Unspecified) D N 0 UNKNOWN
cc124/cc124 (Unspecified) D N 0 UNKNOWN
cc123/cc123 (Unspecified) D N 0 UNKNOWN
cc122/cc122 (Unspecified) D N 0 UNKNOWN
cc121/cc121 (Unspecified) D N 0 UNKNOWN
cc120/cc120 (Unspecified) D N 0 UNKNOWN
cc119/cc119 (Unspecified) D N 0 UNKNOWN
cc118/cc118 (Unspecified) D N 0 UNKNOWN
cc117/cc117 (Unspecified) D N 0 UNKNOWN
cc116/cc116 (Unspecified) D N 0 UNKNOWN
cc115/cc115 (Unspecified) D N 0 UNKNOWN
cc114/cc114 (Unspecified) D N 0 UNKNOWN
cc113/cc113 (Unspecified) D N 0 UNKNOWN
cc112/cc112 (Unspecified) D N 0 UNKNOWN
cc111/cc111 (Unspecified) D N 0 UNKNOWN
cc110/cc110 (Unspecified) D N 0 UNKNOWN
cc109/cc109 (Unspecified) D N 0 UNKNOWN
cc108/cc108 (Unspecified) D N 0 UNKNOWN
cc107/cc107 (Unspecified) D N 0 UNKNOWN
cc106/cc106 (Unspecified) D N 0 UNKNOWN
cc105/cc105 (Unspecified) D N 0 UNKNOWN
cc104/cc104 (Unspecified) D N 0 UNKNOWN
cc103/cc103 (Unspecified) D N 0 UNKNOWN
cc102/cc102 (Unspecified) D N 0 UNKNOWN
cc101/cc101 192.168.2.65 D N 5070 UNREACHABLE
cc100/cc100 (Unspecified) D N 0 UNKNOWN
EccoCarrier/tabinet11 216.94.155.229 N 5060 UNREACHABLE
53 sip peers [Monitored: 0 online, 53 offline Unmonitored: 0 online, 0 offline]
--END COMMAND--



SIP SHOW REGISTRY

o.goautodial. org*CLI>sip show registry

Asterisk Call Manager/1.0

Response: Success

Message: Authentication accepted



Response: Follows

Privilege: Command

ActionID: 5e63665bf8b2510a513b2a74ac22ba25

Host Username Refresh State Reg.Time
216.94.155.229:5060 tabinet11 120 Request Sent
--END COMMAND--
naboangko
 
Posts: 11
Joined: Fri Sep 30, 2011 12:36 am

sip not registered

Postby striker » Mon Oct 03, 2011 12:16 am

your sip show peers result shows that your sip trunk is not registered

"EccoCarrier/tabinet11 216.94.155.229 N 5060 UNREACHABLE"
www.striker24x7.com www.youtube.com/c/striker24x7 Telegram/skype id : striker24x7
striker
 
Posts: 962
Joined: Sun Jun 06, 2010 10:25 am

sip settings

Postby striker » Mon Oct 03, 2011 12:18 am

check your carrier configurations .


check whether your server have internet access
and check whether you are able to ping your carrier ipaddress.
www.striker24x7.com www.youtube.com/c/striker24x7 Telegram/skype id : striker24x7
striker
 
Posts: 962
Joined: Sun Jun 06, 2010 10:25 am

Postby naboangko » Mon Oct 03, 2011 12:51 am

OK thnx striker... i think there is a problem with my carrier IPaddress cause i cant ping it......
naboangko
 
Posts: 11
Joined: Fri Sep 30, 2011 12:36 am

sip carrier

Postby striker » Mon Oct 03, 2011 12:54 am

hi

may be your sip provider have disabled the ping option , so you cant confirm that the problem is with the sip provider .
better you register a softphone with the sip settings provided by your carrier provider and check whether it is registring or not .

" are you able to ping google.com from you ur vicidail server"
www.striker24x7.com www.youtube.com/c/striker24x7 Telegram/skype id : striker24x7
striker
 
Posts: 962
Joined: Sun Jun 06, 2010 10:25 am

Postby naboangko » Mon Oct 03, 2011 1:36 am

How to ping from vicidial server?... i already register into a soft using my SIP and it register....
naboangko
 
Posts: 11
Joined: Fri Sep 30, 2011 12:36 am

Postby naboangko » Wed Oct 05, 2011 3:22 am

hi, already registered the carrier. it finally shows in CLI,
thanks to u striker. but how can i fix the status 16 normal call clearning?
naboangko
 
Posts: 11
Joined: Fri Sep 30, 2011 12:36 am


Return to ViciDialNow - GoAutoDial

Who is online

Users browsing this forum: No registered users and 48 guests