Recreated Dialplan from 2.0X to 2.4b0.5 not working

[skramer]

We are in the process of migrating a 2.0X vicidialer to Vicibox 3.1.11 (version 2.4b0.5) Migration is complete. However have something incorrect with Dialplan. The dialplan from old box does not migrate (there is NO CARRIER section of Admin) so we are attempting to recreate.
SIP Carrier and SIP Phones Registerr properly and MeetMe rooms work (we are able to have agent login and get "you are the only person" message)

Campaign is resumed and no calls are delivered. We can see what is wrong in dialplan however we don't know why or how to correct.

Segment of failing CLI
LINE1 -- Executing [16317441653@default:1] AGI("Local/16317441653@default-fb52,2", "agi://127.0.0.1:4577/call_log") in new stack
LINE2 -- AGI Script agi://127.0.0.1:4577/call_log completed, returning 0
LINE3 -- Executing [16317441653@default:2] Dial("Local/16317441653@default-fb52,2", "SIP/SIPtrunk/6317441653||tTo") in new stack
LINE4 -- Called SIPtrunk/6317441653
LINE5 -- SIP/SIPtrunk-00000024 is circuit-busy

Looks like LINE1 should NO have "[16317441653@default:1]" in it
Looks like LINE2 is correct
Looks like LINE3 should NOT have "[16317441653@default:2]" in it

Below is posted extenions.conf and extensions-vicidial.conf

What is configured incorrectly? ... Thank you!



====================
extensions-vicidial.conf
======================
; WARNING- THIS FILE IS AUTO-GENERATED BY VICIDIAL, ANY EDITS YOU MAKE WILL BE LOST
TRUNKloop = IAX2/ASTloop:test@127.0.0.1:40569
TRUNKblind = IAX2/ASTblind:test@127.0.0.1:41569
SIPtrunk = SIP/SIPtrunk


; logging of all outbound calls from agent phones
[defaultlog]
exten => s,1,AGI(agi-VDAD_inbound_calltime_check.agi,-----NO-----defaultlog--------------------)
exten => s,n,Set(INVCOUNT=0)
exten => s,n,Background(sip-silence)
exten => s,n,WaitExten(20)


; hangup
exten => t,1,Playback(vm-goodbye)
exten => t,n,Hangup
exten => i,1,Goto(s,3)
; hangup
exten => h,1,DeadAGI(agi://127.0.0.1:4577/call_log--HVcauses ... EBUG-----${HANGUPCAUSE}-----${DIALSTATUS}-----${DIALEDTIME}-----${ANSWEREDTIME})

; custom dialplan entries
exten => _X.,1,AGI(agi-NVA_recording.agi,BOTH------Y---Y---Y)
exten => _X.,n,Goto(default,${EXTEN},1)



[vicidial-auto]
exten => h,1,DeadAGI(agi://127.0.0.1:4577/call_log--HVcauses ... EBUG-----${HANGUPCAUSE}-----${DIALSTATUS}-----${DIALEDTIME}-----${ANSWEREDTIME})

; Local Server: 192.168.1.4
exten => _192*168*001*004*.,1,Goto(default,${EXTEN:16},1)
; VICIDIAL Carrier: net4india - Net4India
; Net4India
exten => _1NXXNXXXXXX,1,AGI(agi://127.0.0.1:4577/call_log)
exten => _1NXXNXXXXXX,2,Dial(${SIPtrunk}/${EXTEN:1},,tTo)
exten => _1NXXNXXXXXX,3,Hangup


; Voicemail Extensions:
exten => _85026666666666.,1,Wait(1)
exten => _85026666666666.,2,Voicemail(${EXTEN:14}|u)
exten => _85026666666666.,3,Hangup
exten => 8500,1,VoicemailMain
exten => 8500,2,Goto(s,6)
exten => 8501,1,VoicemailMain(s${CALLERIDNUM})
exten => 8501,2,Hangup

; Prompt Extensions:
exten => 8167,1,Answer
exten => 8167,2,AGI(agi-record_prompts.agi,wav-----720000)
exten => 8167,3,Hangup
exten => 8168,1,Answer
exten => 8168,2,AGI(agi-record_prompts.agi,gsm-----720000)
exten => 8168,3,Hangup

; this is used for recording conference calls, the client app sends the filename
; value as a callerID recordings go to /var/spool/asterisk/monitor (WAV)
; Recording is limited to 1 hour, to make longer, just change the server
; setting ViciDial Recording Limit
; this is the WAV verison, default
exten => 8309,1,Answer
exten => 8309,2,Monitor(wav,${CALLERIDNAME})
exten => 8309,3,Wait,3600
exten => 8309,4,Hangup
; this is the GSM verison
exten => 8310,1,Answer
exten => 8310,2,Monitor(gsm,${CALLERIDNAME})
exten => 8310,3,Wait,3600
exten => 8310,4,Hangup

; agent alert extension
exten => 83047777777777,1,Answer
exten => 83047777777777,2,Playback(${CALLERIDNAME})
exten => 83047777777777,3,Hangup


; Phones direct dial extensions:
exten => 300,1,Dial(IAX2/cc300|60|)
exten => 300,2,Goto(default,85026666666666300,1)
exten => 100,1,Dial(SIP/cc100|60|)
exten => 100,2,Goto(default,85026666666666100,1)
exten => 101,1,Dial(SIP/cc101|60|)
exten => 101,2,Goto(default,85026666666666101,1)
exten => 102,1,Dial(SIP/cc102|60|)
exten => 102,2,Goto(default,85026666666666102,1)
exten => 103,1,Dial(SIP/cc103|60|)
exten => 103,2,Goto(default,85026666666666103,1)
exten => 104,1,Dial(SIP/cc104|60|)
exten => 104,2,Goto(default,85026666666666104,1)
exten => 105,1,Dial(SIP/cc105|60|)
exten => 105,2,Goto(default,85026666666666105,1)
exten => 106,1,Dial(SIP/cc106|60|)
exten => 106,2,Goto(default,85026666666666106,1)
exten => 107,1,Dial(SIP/cc107|60|)
exten => 107,2,Goto(default,85026666666666107,1)
exten => 108,1,Dial(SIP/cc108|60|)
exten => 108,2,Goto(default,85026666666666108,1)
exten => 109,1,Dial(SIP/cc109|60|)
exten => 109,2,Goto(default,85026666666666109,1)
exten => 110,1,Dial(SIP/cc110|60|)
exten => 110,2,Goto(default,85026666666666110,1)
exten => 111,1,Dial(SIP/cc111|60|)
exten => 111,2,Goto(default,85026666666666111,1)
exten => 112,1,Dial(SIP/cc112|60|)
exten => 112,2,Goto(default,85026666666666112,1)
exten => 113,1,Dial(SIP/cc113|60|)
exten => 113,2,Goto(default,85026666666666113,1)
exten => 114,1,Dial(SIP/cc114|60|)
exten => 114,2,Goto(default,85026666666666114,1)
exten => 115,1,Dial(SIP/cc115|60|)
exten => 115,2,Goto(default,85026666666666115,1)
exten => 116,1,Dial(SIP/cc116|60|)
exten => 116,2,Goto(default,85026666666666116,1)
exten => 117,1,Dial(SIP/cc117|60|)
exten => 117,2,Goto(default,85026666666666117,1)
exten => 118,1,Dial(SIP/cc118|60|)
exten => 118,2,Goto(default,85026666666666118,1)
exten => 119,1,Dial(SIP/cc119|60|)
exten => 119,2,Goto(default,85026666666666119,1)
exten => 120,1,Dial(SIP/cc120|60|)
exten => 120,2,Goto(default,85026666666666120,1)
exten => 121,1,Dial(SIP/cc121|60|)
exten => 121,2,Goto(default,85026666666666121,1)
exten => 122,1,Dial(SIP/cc122|60|)
exten => 122,2,Goto(default,85026666666666122,1)
exten => 123,1,Dial(SIP/cc123|60|)
exten => 123,2,Goto(default,85026666666666123,1)
exten => 124,1,Dial(SIP/cc124|60|)
exten => 124,2,Goto(default,85026666666666124,1)
exten => 125,1,Dial(SIP/cc125|60|)
exten => 125,2,Goto(default,85026666666666125,1)
exten => 126,1,Dial(SIP/cc126|60|)
exten => 126,2,Goto(default,85026666666666126,1)
exten => 127,1,Dial(SIP/cc127|60|)
exten => 127,2,Goto(default,85026666666666127,1)
exten => 128,1,Dial(SIP/cc128|60|)
exten => 128,2,Goto(default,85026666666666128,1)
exten => 129,1,Dial(SIP/cc129|60|)
exten => 129,2,Goto(default,85026666666666129,1)
exten => 130,1,Dial(SIP/cc130|60|)
exten => 130,2,Goto(default,85026666666666130,1)

=====================
extensions.conf
====================
[general]
static=yes
writeprotect=no

[globals]
CONSOLE=Console/dsp ; Console interface for demo
TRUNK=Zap/r1 ; Trunk interface
TRUNKX=Zap/r2 ; 2nd trunk interface
TRUNKIAX=IAX2/ASTtest1:test@10.10.10.16:4569 ; IAX trunk interface
TRUNKIAX1=IAX2/ASTtest1:test@10.10.10.16:4569 ; IAX trunk interface
TRUNKBINFONE=IAX2/1112223333:PASSWORD@iax.binfone.com ; IAX trunk interface
SIPtrunk=SIP/1234:PASSWORD@sip.provider.net ; SIP trunk

#include extensions-vicidial.conf

[trunkinbound]
; DID call routing process
; exten => _XXXXXXXXXX,1,AGI(agi-DID_route.agi) ; use this one instead of the one below if you are having delay issues, and match to number of received digits
exten => _X.,1,AGI(agi-DID_route.agi)

; FastAGI for VICIDIAL/astGUIclient call logging
exten => h,1,DeadAGI(agi://127.0.0.1:4577/call_log--HVcauses ... EBUG-----${HANGUPCAUSE}-----${DIALSTATUS}-----${DIALEDTIME}-----${ANSWEREDTIME})


[loopback-no-log]
; This context is to accept calls that have already been logged in another context in Vicidial
; and has been sent through one of the loopbacks. This is why this context is missing the h extension.
; Do not put any extensions in this context unless you specifically understand what this means.

;exten => _91NXXNXXXXXX,1,Dial(${TRUNKX}/${EXTEN:1},,To)
;exten => _91NXXNXXXXXX,n,Hangup
; special Canadian PRI callerIDname settings FOR USE IN LOOPBACK CONTEXT ONLY
;exten => _91NXXNXXXXXX,1,Set(CALLERID(name)="ACME Widgets")
;exten => _91NXXNXXXXXX,n,AGI(agi-CANADA_PRI_CIDname.agi)
;exten => _91NXXNXXXXXX,n,Dial(${TRUNKX}/${EXTEN:1},,To)
;exten => _91NXXNXXXXXX,n,Hangup

exten => _999XX11112,1,Wait(2)
exten => _999XX11112,n,Answer
exten => _999XX11112,n,Playback(ss-noservice)
exten => _999XX11112,n,Playback(vm-goodbye)
exten => _999XX11112,n,Hangup



[default]
include => vicidial-auto

; Local agent alert extensions
exten => _8600XXX*.,1,AGI(agi-VDADfixCXFER.agi)
exten => _78600XXX*.,1,AGI(agi-VDADfixCXFER.agi)
; Local blind monitoring
exten => _08600XXX,1,Dial(${TRUNKblind}/6${EXTEN:1},55,To)


; playback of recorded prompts
exten => _851XXXXX,1,Answer
exten => _851XXXXX,2,Playback(${EXTEN})
exten => _851XXXXX,3,Hangup

; this is used for playing a message to an answering machine forwarded from AMD in VICIDIAL
exten => _7851XXXXX,1,WaitForSilence(2000,2) ; AMD got machine. leave message after recording
exten => _7851XXXXX,2,Playback(${EXTEN:1})
exten => _7851XXXXX,3,AGI(VD_amd_post.agi,${EXTEN:1})
exten => _7851XXXXX,4,Hangup


; FastAGI for VICIDIAL/astGUIclient call logging
exten => h,1,DeadAGI(agi://127.0.0.1:4577/call_log--HVcauses ... EBUG-----${HANGUPCAUSE}-----${DIALSTATUS}-----${DIALEDTIME}-----${ANSWEREDTIME})


; Example phone extensions
; 100-350 phone extensions now auto-generated, so no need to uncommend them
; extensions for other SIP and IAX call center phones
; cc100-cc150 SIP Phones
;exten => _1[0-5]X,1,Dial(sip/cc${EXTEN},20,to)
; cc300-cc350 IAX Phones
;exten => _3[0-5]X,1,Dial(IAX2/cc${EXTEN},20,to)
; extensions if using a T1 channelbank
;exten => _19XX,1,Dial(Zap/${EXTEN:2},30,o)
;exten => _19XX,2,Hangup
; Extension 4001 rings Zap phone (this example for FXS on Zap port 1)
;exten => 4001,1,Dial(Zap/1,30,o) ; ring Zap device 1
;exten => 4001,2,Voicemail,u4001 ; Send to voicemail...


; # timeout invalid rules
exten => #,1,Playback(invalid) ; "Thanks for trying the demo"
exten => #,2,Hangup ; Hang them up.
exten => t,1,Goto(#,1) ; If they take too long, give up
exten => i,1,Playback(invalid) ; "That's not valid, try again"


; Extensions for performance testing
exten => _91999NXXXXXX,1,AGI(agi://127.0.0.1:4577/call_log)
exten => _91999NXXXXXX,2,Dial(${TRUNKloop}/${EXTEN:2},,tTo)
exten => _91999NXXXXXX,3,Hangup
exten => 999999999999,1,AGI(agi://127.0.0.1:4577/call_log)
exten => 999999999999,2,Dial(${TRUNKloop}/${EXTEN:1},,tTo)
exten => 999999999999,3,Hangup

; This is a loopback dialaround to allow for hearing of ringing for 3way calls
exten => _881NXXNXXXXXX,1,Answer
exten => _881NXXNXXXXXX,2,Dial(${TRUNKloop}/9${EXTEN:2},,To)
exten => _881NXXNXXXXXX,3,Hangup

; Vtiger fax and email log extensions
exten => _9118XXXXXXXX,1,Dial(${TRUNKblind}/9998818112,55,to)
exten => _9119XXXXXXXX,1,Dial(${TRUNKblind}/9998819112,55,to)


; CARRIER DIALING EXTENSIONS, USE THE ADMIN INTERFACE TO PROGRAM THESE
; dial an 800 outbound number
;exten => _91800NXXXXXX,1,AGI(agi://127.0.0.1:4577/call_log)
;exten => _91800NXXXXXX,2,Dial(${TRUNK}/${EXTEN:1},,To)
;exten => _91800NXXXXXX,3,Hangup
;exten => _91888NXXXXXX,1,AGI(agi://127.0.0.1:4577/call_log)
;exten => _91888NXXXXXX,2,Dial(${TRUNK}/${EXTEN:1},,To)
;exten => _91888NXXXXXX,3,Hangup
;exten => _91877NXXXXXX,1,AGI(agi://127.0.0.1:4577/call_log)
;exten => _91877NXXXXXX,2,Dial(${TRUNK}/${EXTEN:1},,To)
;exten => _91877NXXXXXX,3,Hangup
;exten => _91866NXXXXXX,1,AGI(agi://127.0.0.1:4577/call_log)
;exten => _91866NXXXXXX,2,Dial(${TRUNK}/${EXTEN:1},,To)
;exten => _91866NXXXXXX,3,Hangup
;exten => _91855NXXXXXX,1,AGI(agi://127.0.0.1:4577/call_log)
;exten => _91855NXXXXXX,2,Dial(${TRUNK}/${EXTEN:1},,To)
;exten => _91855NXXXXXX,3,Hangup

; dial a long distance outbound number
; This 'o' Dial flag is VERY important for VICIDIAL on outbound calls
;exten => _91NXXNXXXXXX,1,AGI(agi://127.0.0.1:4577/call_log)
;exten => _91NXXNXXXXXX,2,Dial(${TRUNKX}/${EXTEN:1},,To)
;exten => _91NXXNXXXXXX,3,Hangup

; dial a local outbound number (modified because of only LD T1)
;exten => _9NXXXXXX,1,AGI(agi://127.0.0.1:4577/call_log)
;exten => _9NXXXXXX,2,Dial(${TRUNK}/1727${EXTEN:1},,To)
;exten => _9NXXXXXX,3,Hangup

; dial a local 727 outbound number with area code
;exten => _9727NXXXXXX,1,AGI(agi://127.0.0.1:4577/call_log)
;exten => _9727NXXXXXX,2,Dial(${TRUNK}/1${EXTEN:1},,To)
;exten => _9727NXXXXXX,3,Hangup

; dial a long distance outbound number to the UK
; This 'o' Dial flag is VERY important for VICIDIAL on outbound calls,
;exten => _901144XXXXXXXXXX,1,AGI(agi://127.0.0.1:4577/call_log)
;exten => _901144XXXXXXXXXX,2,Dial(${TRUNKX}/${EXTEN:1},55,To)
;exten => _901144XXXXXXXXXX,3,Hangup

; dial a long distance outbound number to Australia
; This 'o' Dial flag is VERY important for VICIDIAL on outbound calls,
;exten => _901161XXXXXXXXX,1,AGI(agi://127.0.0.1:4577/call_log)
;exten => _901161XXXXXXXXX,2,Dial(${TRUNKX}/${EXTEN:1},,To)
;exten => _901161XXXXXXXXX,3,Hangup

; dial a long distance outbound number through BINFONE
; exten => _91NXXNXXXXXX,1,AGI(agi://127.0.0.1:4577/call_log)
; exten => _91NXXNXXXXXX,2,Dial(${TRUNKIAX}/${EXTEN:1},55,To)
; exten => _91NXXNXXXXXX,3,Hangup
; dial a long distance outbound number through a SIP provider
; exten => _91NXXNXXXXXX,1,AGI(agi://127.0.0.1:4577/call_log)
; exten => _91NXXNXXXXXX,2,Dial(sip/${EXTEN:1}@SIPtrunk,55,o)
; exten => _91NXXNXXXXXX,3,Hangup
; special extensions for North America to catch invalid phone numbers
; exten => _91XXX[0-1]XXXXXX,1,AGI(agi://127.0.0.1:4577/call_log)
; exten => _91XXX[0-1]XXXXXX,n,Dial(${TRUNKloop}/8889990011112,,to)
; exten => _91XXX[0-1]XXXXXX,n,Hangup
; exten => _91[0-1]XXXXXXXXX,1,AGI(agi://127.0.0.1:4577/call_log)
; exten => _91[0-1]XXXXXXXXX,n,Dial(${TRUNKloop}/8889990011112,,to)
; exten => _91[0-1]XXXXXXXXX,n,Hangup
; exten => _91XXXXXX,1,AGI(agi://127.0.0.1:4577/call_log)
; exten => _91XXXXXX,n,Dial(${TRUNKloop}/8889990011112,,to)
; exten => _91XXXXXX,n,Hangup
; exten => _91XXXXXXX,1,AGI(agi://127.0.0.1:4577/call_log)
; exten => _91XXXXXXX,n,Dial(${TRUNKloop}/8889990011112,,to)
; exten => _91XXXXXXX,n,Hangup
; exten => _91XXXXXXXX,1,AGI(agi://127.0.0.1:4577/call_log)
; exten => _91XXXXXXXX,n,Dial(${TRUNKloop}/8889990011112,,to)
; exten => _91XXXXXXXX,n,Hangup
; exten => _91XXXXXXXXX,1,AGI(agi://127.0.0.1:4577/call_log)
; exten => _91XXXXXXXXX,n,Dial(${TRUNKloop}/8889990011112,,to)
; exten => _91XXXXXXXXX,n,Hangup
; exten => _91XXXXXXXXXXX,1,AGI(agi://127.0.0.1:4577/call_log)
; exten => _91XXXXXXXXXXX,n,Dial(${TRUNKloop}/8889990011112,,to)
; exten => _91XXXXXXXXXXX,n,Hangup
; exten => _91XXXXXXXXXXXX,1,AGI(agi://127.0.0.1:4577/call_log)
; exten => _91XXXXXXXXXXXX,n,Dial(${TRUNKloop}/8889990011112,,to)
; exten => _91XXXXXXXXXXXX,n,Hangup
; exten => _91XXXXXXXXXXXXX,1,AGI(agi://127.0.0.1:4577/call_log)
; exten => _91XXXXXXXXXXXXX,n,Dial(${TRUNKloop}/8889990011112,,to)
; exten => _91XXXXXXXXXXXXX,n,Hangup
; block calls to 555 numbers
; exten => _91NXX555NXXX,1,AGI(agi://127.0.0.1:4577/call_log)
; exten => _91NXX555NXXX,n,Dial(${TRUNKloop}/8889990011112,,to)
; exten => _91NXX555NXXX,n,Hangup
; dial a USA long distance outbound number through the loopback-no-log context
; exten => _91NXXNXXXXXX,1,AGI(agi://127.0.0.1:4577/call_log)
; exten => _91NXXNXXXXXX,2,Dial(${TRUNKloop}/888${EXTEN:2},55,o)
; exten => _91NXXNXXXXXX,3,Hangup
;exten => 888NXXNXXXXXX,1,Goto(loopback-no-log,91${EXTEN:3},1)

exten => 8889990011112,1,Goto(loopback-no-log,9990011112,1)


; Inbound call from BINFONE
; exten => 1112223333,1,AGI(agi://127.0.0.1:4577/call_log)
; exten => 1112223333,2,Dial(sip/gs102,55,o)
; exten => 1112223333,3,Hangup

; Extension 7275551212 - Inbound local number from PRI with 10 digit delivery
;exten => 7275551212,1,Ringing
;exten => 7275551212,2,Wait(1)
;exten => 7275551212,3,AGI(agi://127.0.0.1:4577/call_log--fullCID--${EXTEN}-----${CALLERID(all)}-----${CALLERID(num)}-----${CALLERID(name)})
;exten => 7275551212,4,Answer
;exten => 7275551212,5,Dial(sip/spa2000&sip/spa2001,30,To)
;exten => 7275551212,6,Voicemail,u2000

; parameters for call_inbound.agi (7 fields separated by five dashes "-----"):
; 1. the extension of the phone to ring as defined in the asterisk.phones table
; 2. the phone number that was called, for the live_inbound/_log entry
; 3. a text description of the number that was called in
; 4-7. optional fields, they are also passed as fields in the GUI to web browser
; This is not part of VICIDIAL, it is for astGUIclient agent use only

; Extension 3429 - Inbound 800 number (1-800-555-3429) example of RBS T1
; with 10 digit ANI and 4 digit DNIS star separated
;exten => _**3429,1,Ringing
;exten => _**3429,2,AGI(agi://127.0.0.1:4577/call_log)
;exten => _**3429,3,AGI(call_inbound.agi,spa2000-----8005553429-----Inbound 800-----x-----y-----z-----w)
;exten => _**3429,4,Answer
;exten => _**3429,5,Dial(sip/spa2000&sip/spa2001,30,to)
;exten => _**3429,6,Voicemail,u2000
; Extension 3429 - with ANI [callerID]
;exten => _*NXXNXXXXXX*3429,1,Ringing
;exten => _*NXXNXXXXXX*3429,2,AGI(agi://127.0.0.1:4577/call_log)
;exten => _*NXXNXXXXXX*3429,3,AGI(call_inbound.agi,spa2000-----8005553429-----Inbound 800-----x-----y-----z-----w)
;exten => _*NXXNXXXXXX*3429,4,Answer
;exten => _*NXXNXXXXXX*3429,5,Dial(sip/spa2000&sip/spa2001,30,to)
;exten => _*NXXNXXXXXX*3429,6,Voicemail,u2000


; parameters for agi-VDAD_ALL_inbound.agi (upto 12 fields separated by five dashes "-----"):
; Below are the parameters needed for the script to be run properly
; 1. the method of call handling for the script:
; - CID - CID received, add record with phone number
; - CIDLOOKUP - Lookup CID to find record in whole system
; - CIDLOOKUPRL - Restrict lookup to one list
; - CIDLOOKUPRC - Restrict lookup to one campaign's lists
; - CLOSER - Closer calls from VICIDIAL fronters
; - ANI - ANI received, add record with phone number (based on RBS T1s)
; - ANILOOKUP - Lookup ANI to find record in whole system
; - ANILOOKUPRL - Restrict lookup to one list
; - ANILOOKUPRC - Restrict lookup to one campaign's lists
; - VID - Add record with Vendor Lead Code received as argument 12
; - VIDLOOKUP - Lookup Vendor Lead Code received as argument 12 to find record in whole system
; - VIDLOOKUPRL - Restrict lookup to one list (argument 12)
; - VIDLOOKUPRC - Restrict lookup to one campaign's lists (argument 12)
; - VIDPROMPT - Prompt Vendor Lead Code to User with IVR to add record with Vendor Lead Code
; - VIDPROMPTLOOKUP - Prompt Vendor Lead Code to User with IVR to find record in whole system
; - VIDPROMPTLOOKUPRL - Restrict lookup to one list
; - VIDPROMPTLOOKUPRC - Restrict lookup to one campaign's lists
; - 3DIGITID - Enter 3 digit code to go to agent
; - 4DIGITID - Enter 4 digit code to go to agent
; - XDIGITID - Enter X digit code to go to agent(variable, i.e. 9DIGITID, 12DIGITID, etc...)
; 2. the method of searching for an available agent:
; - LO - Load Balance Overflow only (priority to home server)
; - LB - <default> Load Balance total system
; - SO - Home server only
; 3. the full name of the IN GROUP to be used in vicidial for the inbound call
; 4. the phone number that was called, for the log entry
; 5. the callerID or lead_id of the person that called(usually overridden)
; 6. the park extension audio file name if used
; 7. the status of the call initially(usually not used)
; 8. the list_id to insert the new lead under if it is new (and CID/ANI available)
; 9. the phone dialing code to insert with the new lead if new (and CID/ANI available)
; 10. the campaign_id to search within lists if CIDLOOKUPRC
; 11. the user to queue the call to for AGENTDIRECT in-group calls
; 12. vendor_lead_code if external mechanism like custom IVR is used to prompt user for ID
;
; inbound VICIDIAL call with CID delivery through T1 PRI
;exten => 1234,1,Answer ; Answer the line
;exten => 1234,2,AGI(agi-VDAD_ALL_inbound.agi,CID-----LB-----CL_GALLERIA-----7274515134-----Closer-----park----------999-----1)
;exten => 1234,3,Hangup

; inbound VICIDIAL transfer calls [can arrive through PRI T1 crossover, IAX or SIP channel]
exten => _90009.,1,Answer ; Answer the line
exten => _90009.,2,Dial(${TRUNKloop}/9${EXTEN},,to)
exten => _90009.,3,Hangup
exten => _990009.,1,Answer ; Answer the line, Sometimes needs to be removed
exten => _990009.,2,AGI(agi-VDAD_ALL_inbound.agi,CLOSER-----LB-----CL_TESTCAMP-----7275551212-----Closer-----park----------999-----1)
exten => _990009.,3,Hangup
; DID forwarded calls
exten => _99909*.,1,Answer
exten => _99909*.,2,AGI(agi-VDAD_ALL_inbound.agi)
exten => _99909*.,3,Hangup


; barge monitoring extension
exten => 8159,1,ZapBarge
exten => 8159,2,Hangup

; ZapBarge direct channel extensions
exten => _86120XX,1,ZapBarge(${EXTEN:5})


exten => _X48600XXX,1,MeetMeAdmin(${EXTEN:2},T,${EXTEN:0:1})
exten => _X48600XXX,2,Hangup

exten => _X38600XXX,1,MeetMeAdmin(${EXTEN:2},t,${EXTEN:0:1})
exten => _X38600XXX,2,Hangup

exten => _X28600XXX,1,MeetMeAdmin(${EXTEN:2},m,${EXTEN:0:1})
exten => _X28600XXX,2,Hangup

exten => _X18600XXX,1,MeetMeAdmin(${EXTEN:2},M,${EXTEN:0:1})
exten => _X18600XXX,2,Hangup

exten => _55558600XXX,1,MeetMeAdmin(${EXTEN:4},K)
exten => _55558600XXX,2,Hangup
exten => 8300,1,Hangup

; astGUIclient conferences
exten => _86000[0-4]X,1,Meetme,${EXTEN}|q
exten => _86000[0-4]X,n,Hangup
; VICIDIAL conferences
exten => _86000[5-9]X,1,Meetme,${EXTEN}|F
exten => _86000[5-9]X,n,Hangup
exten => _8600[1-2]XX,1,Meetme,${EXTEN}|F
exten => _8600[1-2]XX,n,Hangup
; quiet entry and leaving conferences for VICIDIAL (inbound announce, SendDTMF and ring-agent)
exten => _78600XXX,1,Meetme,${EXTEN:1}|Fq
exten => _78600XXX,n,Hangup
; quiet monitor-only extensions for meetme rooms (for room managers)
exten => _68600XXX,1,Meetme,${EXTEN:1}|Fmq
exten => _68600XXX,n,Hangup
; quiet monitor-only entry and leaving conferences for VICIDIAL (recording)
exten => _58600XXX,1,Meetme,${EXTEN:1}|Fmq
exten => _58600XXX,n,Hangup

; voicelab exten
exten => _86009XX,1,Meetme,${EXTEN}|Fmq
; voicelab exten moderator
exten => _986009XX,1,Meetme,${EXTEN:1}



; park channel for client GUI parking, hangup after 30 minutes
; create a GSM formatted audio file named "park.gsm" that is 30 minutes long
; and put it in /var/lib/asterisk/sounds
exten => 8301,1,Answer
exten => 8301,2,AGI(park_CID.agi)
exten => 8301,3,Playback(park)
exten => 8301,4,Hangup
exten => 8303,1,Answer
exten => 8303,2,AGI(park_CID.agi)
exten => 8303,3,Playback(conf)
exten => 8303,4,Hangup

; park channel for client GUI conferencing, hangup after 30 minutes
; create a GSM formatted audio file named "conf.gsm" that is 30 minutes long
; and put it in /var/lib/asterisk/sounds
exten => 8302,1,Answer
exten => 8302,2,Playback(conf)
exten => 8302,3,Hangup

exten => 8304,1,Answer
exten => 8304,2,Playback(ding)
exten => 8304,3,Hangup

; default audio for safe harbor 2-second-after-hello message then hangup
; create a GSM formatted audio file complies with safe harbor rules
; and put it in /var/lib/asterisk/sounds then change filename below
exten => 8307,1,Answer
exten => 8307,2,Playback(vm-goodbye)
exten => 8307,3,Hangup

; this is used for playing a message to an answering machine forwarded from AMD in VICIDIAL
exten => 8320,1,AGI(VD_amd.agi,${EXTEN}-----YES)
exten => 8320,2,Hangup
exten => _8320*.,1,AGI(VD_amd.agi,${EXTEN}-----YES)
exten => _8320*.,2,Hangup

; these are used for the ring_all function in VICIDIAL
exten => _8331*.,1,Playback(sip-silence)
exten => _8331*.,n,AGI(agi-VDAD_RINGALL.agi,${EXTEN})
exten => _8331*.,n,AGI(agi-VDAD_RINGALL.agi,${EXTEN})
exten => _8331*.,n,AGI(agi-VDAD_RINGALL.agi,${EXTEN})
exten => _8331*.,n,Hangup


; use for selective CallerID hangup by area code(hard-coded)
exten => 8352,1,AGI(agi-VDADselective_CID_hangup.agi,${EXTEN})
exten => 8352,2,Playback(safe_harbor)
exten => 8352,3,Hangup

; this is used for sending DTMF signals within conference calls, the client app
; sends the digits to be played in the callerID field
; sound files must be placed in /var/lib/asterisk/sounds
exten => 8500998,1,Answer
exten => 8500998,2,Playback(silence)
exten => 8500998,3,AGI(agi-dtmf.agi)
exten => 8500998,4,Hangup

; multi-remote-monitor entry extensions
exten => 8162,1,Dial(${TRUNKblind}/34567890123456789,55,to)

exten => 34567890123456789,1,Answer
exten => 34567890123456789,2,Goto(monitor,s,1)

;#### VDAD STANDARD TRANSFER ENTRIES ####
; Below are the parameters needed for the agi-VDAD_ALL_outbound.agi script to be run properly
; 1. the method of call handling for the script:
; - NORMAL - <default> Standard outbound routing to agent
; - TEST - For performance testing only
; - BROADCAST - For no-agent broadcast dialing
; - SURVEY - For survery question then on to agent
; - REMINDER - Reminder campaign
; - REMINDX - Reminder with transfer to agent
; 2. the method of searching for an available agent:
; - LB - <default> Load Balance total system
; - LO - Load Balance Overflow only (priority to home server)
; - SO - Home server only
; 3. the sound file to play when doing a SURVEY, REMINDER, REMINDX campaign
; 4. the acceptible dtmf digits for a SURVEY
; 5. the out-opt digit for a SURVEY (must be in the digit map)
; 6. the sound file to play for a SURVEY when transfering to an agent
; 7. the sound file to play for a SURVEY when DNCing the call
; 8. OPTIN or OPTOUT: if OPTIN call is only sent to agent with button press
; if OPTOUT call is sent to agent if no button press at all
; 9. the status that is use for a SURVEY when someone opts out
; if the status is DNC it will also add them to the internal dnc table

; VICIDIAL_auto_dialer transfer script for no-agent campaigns:
exten => 8364,1,Playback(sip-silence)
exten => 8364,2,AGI(agi://127.0.0.1:4577/call_log)
exten => 8364,3,AGI(agi-VDAD_ALL_outbound.agi,NORMAL-----LB)
exten => 8364,4,AGI(agi-VDAD_ALL_outbound.agi,NORMAL-----LB)
exten => 8364,5,Hangup

; VICIDIAL_auto_dialer transfer script:
exten => 8365,1,Playback(sip-silence)
exten => 8365,2,AGI(agi://127.0.0.1:4577/call_log)
exten => 8365,3,AGI(agi-VDAD_ALL_outbound.agi,NORMAL-----SO)
exten => 8365,4,AGI(agi-VDAD_ALL_outbound.agi,NORMAL-----SO)
exten => 8365,5,Hangup

; VICIDIAL_auto_dialer transfer script SURVEY at beginning:
exten => 8366,1,Playback(sip-silence)
exten => 8366,2,AGI(agi://127.0.0.1:4577/call_log)
exten => 8366,3,AGI(agi-VDAD_ALL_outbound.agi,SURVEYCAMP-----LB)
exten => 8366,4,AGI(agi-VDAD_ALL_outbound.agi,SURVEYCAMP-----LB)
exten => 8366,5,Hangup

; VICIDIAL_auto_dialer transfer script Load Balance Overflow:
exten => 8367,1,Playback(sip-silence)
exten => 8367,2,AGI(agi://127.0.0.1:4577/call_log)
exten => 8367,3,AGI(agi-VDAD_ALL_outbound.agi,NORMAL-----LO)
exten => 8367,4,AGI(agi-VDAD_ALL_outbound.agi,NORMAL-----LO)
exten => 8367,5,Hangup

; VICIDIAL_auto_dialer transfer script Load Balanced:
exten => 8368,1,Playback(sip-silence)
exten => 8368,2,AGI(agi://127.0.0.1:4577/call_log)
exten => 8368,3,AGI(agi-VDAD_ALL_outbound.agi,NORMAL-----LB)
exten => 8368,4,AGI(agi-VDAD_ALL_outbound.agi,NORMAL-----LB)
exten => 8368,5,Hangup

; VICIDIAL_auto_dialer transfer script AMD with Load Balanced:
exten => 8369,1,Playback(sip-silence)
exten => 8369,2,AGI(agi://127.0.0.1:4577/call_log)
exten => 8369,3,AMD(2000|2000|1000|5000|120|50|4|256)
exten => 8369,4,AGI(VD_amd.agi,${EXTEN})
exten => 8369,5,AGI(agi-VDAD_ALL_outbound.agi,NORMAL-----LB)
exten => 8369,6,AGI(agi-VDAD_ALL_outbound.agi,NORMAL-----LB)
exten => 8369,7,Hangup

; VICIDIAL auto-dial reminder script
exten => 8372,1,Playback(sip-silence)
exten => 8372,2,AGI(agi://127.0.0.1:4577/call_log)
exten => 8372,3,AGI(agi-VDADautoREMINDER.agi,${EXTEN})
exten => 8372,4,AGI(agi-VDADautoREMINDER.agi,${EXTEN})
exten => 8372,5,Hangup

; VICIDIAL SURVEY transfer script AMD with Load Balanced:
exten => 8373,1,Playback(sip-silence)
exten => 8373,2,AGI(agi://127.0.0.1:4577/call_log)
exten => 8373,3,AMD(2000|2000|1000|5000|120|50|4|256)
exten => 8373,4,AGI(VD_amd.agi,${EXTEN})
exten => 8373,5,AGI(agi-VDAD_ALL_outbound.agi,SURVEYCAMP-----LB)
exten => 8373,6,AGI(agi-VDAD_ALL_outbound.agi,SURVEYCAMP-----LB)
exten => 8373,7,Hangup

; VICIDIAL SURVEY transfer script with Cepstral names:
exten => 8374,1,Playback(sip-silence)
exten => 8374,2,AGI(agi://127.0.0.1:4577/call_log)
exten => 8374,3,AGI(agi-VDAD_ALL_outbound.agi,SURVEYCAMPCEP-----LB)
exten => 8374,4,AGI(agi-VDAD_ALL_outbound.agi,SURVEYCAMPCEP-----LB)
exten => 8374,5,Hangup

; VICIDIAL SURVEY transfer script AMD with Cepstral variables:
exten => 8375,1,Playback(sip-silence)
exten => 8375,2,AGI(agi://127.0.0.1:4577/call_log)
exten => 8375,3,AMD(2000|2000|1000|5000|120|50|4|256)
exten => 8375,4,AGI(VD_amd.agi,${EXTEN})
exten => 8375,5,AGI(agi-VDAD_ALL_outbound.agi,SURVEYCAMPCEP-----LB)
exten => 8375,6,AGI(agi-VDAD_ALL_outbound.agi,SURVEYCAMPCEP-----LB)
exten => 8375,7,Hangup



; PERFORMANCE TESTING
exten => _999XXXXXX1,1,Answer
exten => _999XXXXXX1,2,Wait(2)
exten => _999XXXXXX1,3,Playback(vicidial-welcome)
exten => _999XXXXXX1,4,Hangup

exten => _999XX11112,1,Wait(2)
exten => _999XX11112,2,Answer
exten => _999XX11112,3,Playback(ss-noservice)
exten => _999XX11112,4,Playback(vm-goodbye)
exten => _999XX11112,5,Hangup

exten => _999XX18112,1,Wait(2)
exten => _999XX18112,2,Answer
exten => _999XX18112,3,Playback(vtiger-fax)
exten => _999XX18112,4,Playback(vtiger-fax)
exten => _999XX18112,5,Hangup

exten => _999XX19112,1,Wait(2)
exten => _999XX19112,2,Answer
exten => _999XX19112,3,Playback(vtiger-email)
exten => _999XX19112,4,Playback(vtiger-email)
exten => _999XX19112,5,Hangup

exten => _999XXXX112,1,Wait(5)
exten => _999XXXX112,2,Answer
exten => _999XXXX112,3,Playback(demo-instruct)
exten => _999XXXX112,4,Playback(demo-instruct)
exten => _999XXXX112,5,Hangup

exten => _999XXXXXX2,1,Wait(8)
exten => _999XXXXXX2,2,Answer
exten => _999XXXXXX2,3,Playback(demo-instruct)
exten => _999XXXXXX2,4,Hangup

exten => _999XXXXXX3,1,Set(PRI_CAUSE=1)
exten => _999XXXXXX3,2,Hangup

exten => _999XXXXXX4,1,Set(PRI_CAUSE=27)
exten => _999XXXXXX4,2,Hangup

exten => _999XXXXXX5,1,Wait(60)
exten => _999XXXXXX5,2,Hangup

exten => _999XXXXXX6,1,Wait(10)
exten => _999XXXXXX6,2,Answer
exten => _999XXXXXX6,3,Playback(demo-instruct)
exten => _999XXXXXX6,4,Hangup

exten => _999XXXXXX7,1,Wait(12)
exten => _999XXXXXX7,2,Answer
exten => _999XXXXXX7,3,Playback(demo-enterkeywords)
exten => _999XXXXXX7,4,Hangup

exten => _999XXXXXX8,1,Set(PRI_CAUSE=17)
exten => _999XXXXXX8,2,Hangup

exten => _999XXXXXX9,1,Wait(6)
exten => _999XXXXXX9,2,Answer
exten => _999XXXXXX9,3,Playback(demo-abouttotry)
exten => _999XXXXXX9,4,Hangup

exten => _999XXXXXX0,1,Wait(5)
exten => _999XXXXXX0,2,Answer
exten => _999XXXXXX0,3,Playback(vm-goodbye)
exten => _999XXXXXX0,4,Hangup

exten => 99999999999,1,Answer
exten => 99999999999,2,Playback(conf)
exten => 99999999999,3,Playback(conf)
exten => 99999999999,4,Playback(conf)
exten => 99999999999,5,Playback(conf)
exten => 99999999999,6,Playback(conf)
exten => 99999999999,7,Playback(conf)
exten => 99999999999,8,Playback(conf)
exten => 99999999999,9,Playback(conf)
exten => 99999999999,10,Playback(conf)
exten => 99999999999,11,Playback(conf)
exten => 99999999999,12,Playback(conf)
exten => 99999999999,13,Playback(conf)
exten => 99999999999,14,Hangup


[monitor]
exten => h,1,DeadAGI(agi://127.0.0.1:4577/call_log--HVcauses ... EBUG-----${HANGUPCAUSE}-----${DIALSTATUS}-----${DIALEDTIME}-----${ANSWEREDTIME})

exten => s,1,Set(TIMEOUT(digit)=10)
exten => s,n,Set(TIMEOUT(response)=10)
exten => s,n,Set(MEETME_EXIT_CONTEXT=monitor_exit)
exten => s,n,Background(vm-extension) ; need audio prompt.
exten => s,n,WaitExten(10)

exten => i,1,Goto(monitor_exit,s,1)
exten => #,1,Goto(monitor_exit,s,1)
exten => t,1,Goto(monitor_exit,s,1)

exten => _8[0-2]XX,1,Meetme(8600${EXTEN:1},mqX) ; Listen
exten => _99[0-2]XX,1,Meetme(8600${EXTEN:2},X) ; Barge

[monitor_exit]
exten => h,1,DeadAGI(agi://127.0.0.1:4577/call_log--HVcauses ... EBUG-----${HANGUPCAUSE}-----${DIALSTATUS}-----${DIALEDTIME}-----${ANSWEREDTIME})

exten => _X,1,Goto(monitor,s,1)

exten => i,1,Goto(monitor,s,1)
exten => #,1,Goto(monitor,s,1)
exten => t,1,Goto(monitor,s,1)


Thank you for taking the time to look this over
Best

[mflorell]

It would be best to start with the default 2.4 dialplan that comes with vicibox that you installed, then go line by line and see if you need to add things. Most manual configuration is not needed in 2.4 like it was in 2.0. Also, you should read the UPGRADE document which actually details the changes in the dialplan.

[skramer]

We have not modified anything manually, here is the process:

1) Installed Vicibox install-express 3.1.11
2) Followed upgrade document (have done this several times now with perfect success each time)
3) Added Carrier with this Dialplan Entry
==================
exten => _1NXXNXXXXXX,1,AGI(agi://127.0.0.1:4577/call_log)
exten => _1NXXNXXXXXX,2,Dial(${SIPtrunk}/${EXTEN:1},,tTo)
exten => _1NXXNXXXXXX,3,Hangup
==================
4) Nothing else, no manual modification of *.conf files, no copying of prior *.conf files and all *-vicidial.conf files are generated by Rebuild Conf files in Server Panel

And get the result posted... So I have not been able to find why the CLI is showing the misconfigured entry on LINES 1 and 3 shown in prior posting.

[mflorell]

Is the carrier entry set to active=Y?

[skramer]

Yes Carrier is set to Active = Y

See here:


and is the ONLY Carrier Active

See here:

[mflorell]

If you go to the server entry and set "rebuild conf files" = Y, then run the following script on the CLI:

/usr/share/astguiclient/ADMIN_keepalive_ALL.pl --debug

[skramer]

I have run as you suggested. Result No Change, see below:

linux-fmvf:/etc/asterisk # /usr/share/astguiclient/ADMIN_keepalive_ALL.pl --debug
AST_update set to keepalive
AST_send_listen set to keepalive
AST_VDauto_dial set to keepalive
AST_VDremote_agents set to keepalive
AST_VDadapt set to keepalive
FastAGI_log set to keepalive
ip_relay set to keepalive
Check to see if Timeclock auto logout should run
AST_VDadapt RUNNING: |/usr/share/astguiclient/AST_VDadapt.pl --debug|
AST_update RUNNING: |/usr/share/astguiclient/AST_update.pl|
AST_send RUNNING: |/usr/share/astguiclient/AST_manager_send.pl|
AST_listen RUNNING: |/usr/share/astguiclient/AST_manager_listen.pl|
AST_VDauto_dial RUNNING: |/usr/share/astguiclient/AST_VDauto_dial.pl|
AST_VDremote_agents RUNNING: |/usr/share/astguiclient/AST_VDremote_agents.pl --debug|
FastAGI_log RUNNING: |/usr/share/astguiclient/FastAGI_log.pl --debug|
ip_relay RUNNING: | 2905 ip_relay 40569 127.0.0.1 4569 9999999|
ip_relay RUNNING: | 2906 ip_relay 41569 127.0.0.1 4569 9999999|
FastAGI_log RUNNING: |/usr/share/astguiclient/FastAGI_log.pl --debug|
FastAGI_log RUNNING: |/usr/share/astguiclient/FastAGI_log.pl --debug|
FastAGI_log RUNNING: |/usr/share/astguiclient/FastAGI_log.pl --debug|
FastAGI_log RUNNING: |/usr/share/astguiclient/FastAGI_log.pl --debug|
FastAGI_log RUNNING: |/usr/share/astguiclient/FastAGI_log.pl --debug|
running Timeclock auto-logout process...
|SELECT count(*) from system_settings where timeclock_end_of_day LIKE "%0046%";|
DONE
linux-fmvf:/etc/asterisk #

Then attempted campaign again and still get misconfigured dial. See here (segment):



and here is the complete CLI for four dials:
[Oct 19 08:45:39] -- Executing [17182422993@default:1] AGI("Local/17182422993@default-95a1,2", "agi://127.0.0.1:4577/call_log") in new stack
[Oct 19 08:45:39] -- AGI Script agi://127.0.0.1:4577/call_log completed, returning 0
[Oct 19 08:45:39] -- Executing [17182422993@default:2] Dial("Local/17182422993@default-95a1,2", "SIP/SIPtrunk/7182422993||tTo") in new stack
[Oct 19 08:45:39] -- Called SIPtrunk/7182422993
[Oct 19 08:45:39] == Parsing '/etc/asterisk/manager.conf': [Oct 19 08:45:39] Found
[Oct 19 08:45:39] == Manager 'sendcron' logged on from 127.0.0.1
[Oct 19 08:45:39] == Parsing '/etc/asterisk/manager.conf': [Oct 19 08:45:39] Found
[Oct 19 08:45:39] == Manager 'sendcron' logged on from 127.0.0.1
[Oct 19 08:45:39] -- Executing [16316899336@default:1] AGI("Local/16316899336@default-ed30,2", "agi://127.0.0.1:4577/call_log") in new stack
[Oct 19 08:45:39] -- Executing [16317515743@default:1] AGI("Local/16317515743@default-2e2f,2", "agi://127.0.0.1:4577/call_log") in new stack
[Oct 19 08:45:39] -- AGI Script agi://127.0.0.1:4577/call_log completed, returning 0
[Oct 19 08:45:39] -- Executing [16316899336@default:2] Dial("Local/16316899336@default-ed30,2", "SIP/SIPtrunk/6316899336||tTo") in new stack
[Oct 19 08:45:39] -- Called SIPtrunk/6316899336
[Oct 19 08:45:39] -- AGI Script agi://127.0.0.1:4577/call_log completed, returning 0
[Oct 19 08:45:39] -- Executing [16317515743@default:2] Dial("Local/16317515743@default-2e2f,2", "SIP/SIPtrunk/6317515743||tTo") in new stack
[Oct 19 08:45:39] -- Called SIPtrunk/6317515743
[Oct 19 08:45:39] == Parsing '/etc/asterisk/manager.conf': [Oct 19 08:45:39] Found
[Oct 19 08:45:39] == Manager 'sendcron' logged on from 127.0.0.1
[Oct 19 08:45:39] -- Executing [16312165505@default:1] AGI("Local/16312165505@default-9532,2", "agi://127.0.0.1:4577/call_log") in new stack
[Oct 19 08:45:39] -- AGI Script agi://127.0.0.1:4577/call_log completed, returning 0
[Oct 19 08:45:39] -- Executing [16312165505@default:2] Dial("Local/16312165505@default-9532,2", "SIP/SIPtrunk/6312165505||tTo") in new stack
[Oct 19 08:45:39] -- Called SIPtrunk/6312165505
[Oct 19 08:45:40] -- SIP/SIPtrunk-00000028 is circuit-busy
[Oct 19 08:45:40] == Everyone is busy/congested at this time (1:0/1/0)
[Oct 19 08:45:40] -- Executing [17182422993@default:3] Hangup("Local/17182422993@default-95a1,2", "") in new stack
[Oct 19 08:45:40] == Spawn extension (default, 17182422993, 3) exited non-zero on 'Local/17182422993@default-95a1,2'
[Oct 19 08:45:40] -- Executing [h@default:1] DeadAGI("Local/17182422993@default-95a1,2", "agi://127.0.0.1:4577/call_log--HVcauses--PRI-----NODEBUG-----1-----CONGESTION----------") in new stack
[Oct 19 08:45:40] -- SIP/SIPtrunk-00000029 is circuit-busy
[Oct 19 08:45:40] == Everyone is busy/congested at this time (1:0/1/0)
[Oct 19 08:45:40] -- Executing [16316899336@default:3] Hangup("Local/16316899336@default-ed30,2", "") in new stack
[Oct 19 08:45:40] == Spawn extension (default, 16316899336, 3) exited non-zero on 'Local/16316899336@default-ed30,2'
[Oct 19 08:45:40] -- Executing [h@default:1] DeadAGI("Local/16316899336@default-ed30,2", "agi://127.0.0.1:4577/call_log--HVcauses--PRI-----NODEBUG-----1-----CONGESTION----------") in new stack
[Oct 19 08:45:40] -- SIP/SIPtrunk-0000002a is circuit-busy
[Oct 19 08:45:40] == Everyone is busy/congested at this time (1:0/1/0)
[Oct 19 08:45:40] -- Executing [16317515743@default:3] Hangup("Local/16317515743@default-2e2f,2", "") in new stack
[Oct 19 08:45:40] == Spawn extension (default, 16317515743, 3) exited non-zero on 'Local/16317515743@default-2e2f,2'
[Oct 19 08:45:40] -- Executing [h@default:1] DeadAGI("Local/16317515743@default-2e2f,2", "agi://127.0.0.1:4577/call_log--HVcauses--PRI-----NODEBUG-----1-----CONGESTION----------") in new stack
[Oct 19 08:45:40] -- SIP/SIPtrunk-0000002b is circuit-busy
[Oct 19 08:45:40] == Everyone is busy/congested at this time (1:0/1/0)
[Oct 19 08:45:40] -- Executing [16312165505@default:3] Hangup("Local/16312165505@default-9532,2", "") in new stack
[Oct 19 08:45:40] == Spawn extension (default, 16312165505, 3) exited non-zero on 'Local/16312165505@default-9532,2'
[Oct 19 08:45:40] -- Executing [h@default:1] DeadAGI("Local/16312165505@default-9532,2", "agi://127.0.0.1:4577/call_log--HVcauses--PRI-----NODEBUG-----1-----CONGESTION----------") in new stack
[Oct 19 08:45:41] -- AGI Script agi://127.0.0.1:4577/call_log--HVcauses ... ---------- completed, returning 0
[Oct 19 08:45:41] -- AGI Script agi://127.0.0.1:4577/call_log--HVcauses ... ---------- completed, returning 0
[Oct 19 08:45:41] -- AGI Script agi://127.0.0.1:4577/call_log--HVcauses ... ---------- completed, returning 0
[Oct 19 08:45:41] -- AGI Script agi://127.0.0.1:4577/call_log--HVcauses ... ---------- completed, returning 0

[skramer]

Ah I have found this has something to do with the setup of CARRIER not Dialplan.. This dialplan DOES work with a different CARRIER configuration for a different CARRIER that is working on another server. Please dont take any time with this. I will post issue with Current Carrier when known..

Thank you

[skramer]

This issue has now been resolved.

We were missing codec for g729 required by carrier.

Here is a WONDERFUL article on how to install g729 codec, works perfectly:

http://www.blog.manhag.org/2010/05/inst ... -asterisk/

Enjoy!

[mflorell]

As always, here is our warning, If you are using the G729 codec for non-educational or non-research purposes you are supposed to pay royalties for it. Digium has an easy way to do this, and they cost $10/channel.

[skramer]

How does one know how MANY channels are being used, so proper licensing fee may be paid?

Or maybe I should ask a more fundamental question,
please DEFINE channel.

Thank you

[mflorell]

a channel is each conversion to or from G729.