Using with bandwidth.com

Support forum for the ViciBox ISO Server Install and ISO LiveCD Demo

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Using with bandwidth.com

Postby fotofx » Thu Oct 27, 2011 3:51 pm

I have my bandwidth.com carrier setup and working for outbound dialing. When calls come inbound I am getting:

Code: Select all
NOTICE[2952]: chan_sip.c:15566 handle_request_invite: Call from 'bandwidth' to extension '+13054000005' rejected because extension not found.


I have the DID setup as 13054000005 and have an extension logged in that that DID is pointed to.

Using VERSION: 2.4-334a
BUILD: 110831-2038

Installed from a clean vicibox server install
fotofx
 
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Postby williamconley » Thu Oct 27, 2011 8:34 pm

1) when you post, please post your entire configuration including (but not limited to) your installation method and vicidial version with build.

this IS a requirement for posting along with reading the stickies (at the top of each forum) and the manager's manual (available on EFLO.net, both free and paid versions)

You should also post: Asterisk version, telephony hardware (model number is helpful here), cluster information if you have one, and whether any other software is installed in the box. If your installation method is "from scratch" you must post your operating system and should also post the .iso version from which you installed your original operating system.

If this is a "Cloud" or "Virtual" server, please note the technology involved along with the version of that techology (ie: VMware Server Version 2.0.2). If it is not, merely stating the Motherboard model # and CPU would be helpful.

Similar to This:

Vicibox X.X from .iso | Vicidial X.X.X-XXX Build XXXXXX-XXXX | Asterisk X.X.X | Single Server | No Digium/Sangoma Hardware | No Extra Software After Installation | Intel DG35EC | Core2Quad Q6600

2) what is your "context=" for this carrier? (it should be context=trunkinbound)
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Postby fotofx » Thu Oct 27, 2011 8:47 pm

ViciBox_Redux.i686-3.1.12.iso | Vicidial 2.4-334a Build 110831-2038 | Asterisk 1.4.39.2-vici | Single Server | No Digium/Sangoma Hardware | No Extra Software After Installation | Intel I7-960

Here is my carrier entry.

Code: Select all
[bandwidth]
disallow=all
allow=ulaw
port=5060
canreinvite=yes
dtmfmode=rfc2833
host=216.82.224.202
outboundproxy=216.82.224.202
qualify=300
type=friend
nat=yes


So I am guessing the context is "bandwidth"

Thanks
fotofx
 
Posts: 21
Joined: Mon Feb 07, 2011 10:11 am

Postby williamconley » Thu Oct 27, 2011 8:52 pm

nope. context for inbound calls is set by "context=" if that is missing it is not set and won't work.

add "context=trunkinbound".
Vicidial Installation and Repair, plus Hosting and Colocation
Newest Product: Vicidial Agent Only Beep - Beta
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Postby fotofx » Thu Oct 27, 2011 9:12 pm

I added the context line as directed but it is still not working. Here is the SIP debug (I changed the server IP to xxx's)

Code: Select all
[Oct 27 22:07:43]
<--- SIP read from 216.82.224.202:5060 --->
INVITE sip:+13054000005@xx.xxx.xxx.xxx:5060;transport=udp SIP/2.0
Record-Route: <sip:216.82.224.202;lr;ftag=gK0c20f72f>
Record-Route: <sip:67.231.4.93;lr=on;ftag=gK0c20f72f>
Via: SIP/2.0/UDP 216.82.224.202;branch=z9hG4bK2a.090b7774.0
Via: SIP/2.0/UDP 67.231.4.93;branch=z9hG4bK2a.bce94d85.0
Via: SIP/2.0/UDP 4.55.10.97:5060;branch=z9hG4bK0cBfbc0748b51b6c329
From: "Unavailable" <sip:+19548173686@4.55.10.97:5060;isup-oli=61>;tag=gK0c20f72f
To: <sip:+13054000005@67.231.4.93:5060>
Call-ID: 1074574054_111663562@4.55.10.97
CSeq: 18872 INVITE
Max-Forwards: 67
Contact: "Unavailable" <sip:+19548173686@4.55.10.97:5060>
Content-Length:  302
Content-Disposition: session; handling=required
Content-Type: application/sdp
Remote-Party-ID: "Unavailable" <sip:+19548173686@4.55.10.97:5060;isup-oli=61>;privacy=off;screen=yes
P-Asserted-Identity: "Unavailable" <sip:+19548173686@4.55.10.97:5060;isup-oli=61>

v=0
o=Sonus_UAC 7033 28214 IN IP4 4.55.10.97
s=SIP Media Capabilities
c=IN IP4 4.55.10.66
t=0 0
m=audio 14816 RTP/AVP 0 8 18 101
a=rtpmap:0 PCMU/8000
a=rtpmap:8 PCMA/8000
a=rtpmap:18 G729/8000
a=fmtp:18 annexb=no
a=rtpmap:101 telephone-event/8000
a=fmtp:101 0-15
a=sendrecv
a=maxptime:20

<------------->
[Oct 27 22:07:43] --- (17 headers 14 lines) ---
[Oct 27 22:07:43] Sending to 216.82.224.202 : 5060 (NAT)
[Oct 27 22:07:43] Using INVITE request as basis request - 1074574054_111663562@4.55.10.97
[Oct 27 22:07:43] Found peer 'bandwidth'
[Oct 27 22:07:43] Found RTP audio format 0
[Oct 27 22:07:43] Found RTP audio format 8
[Oct 27 22:07:43] Found RTP audio format 18
[Oct 27 22:07:43] Found RTP audio format 101
[Oct 27 22:07:43] Found audio description format PCMU for ID 0
[Oct 27 22:07:43] Found audio description format PCMA for ID 8
[Oct 27 22:07:43] Found audio description format G729 for ID 18
[Oct 27 22:07:43] Found audio description format telephone-event for ID 101
[Oct 27 22:07:43] Capabilities: us - 0x4 (ulaw), peer - audio=0x10c (ulaw|alaw|g729)/video=0x0 (nothing), combined - 0x4 (ulaw)
[Oct 27 22:07:43] Non-codec capabilities (dtmf): us - 0x1 (telephone-event), peer - 0x1 (telephone-event), combined - 0x1 (telephone-event)
[Oct 27 22:07:43] Peer audio RTP is at port 4.55.10.66:14816
[Oct 27 22:07:43] Looking for +13054000005 in trunkinbound (domain xx.xxx.xxx.xxx)
[Oct 27 22:07:43]
<--- Reliably Transmitting (NAT) to 216.82.224.202:5060 --->
SIP/2.0 404 Not Found
Via: SIP/2.0/UDP 216.82.224.202;branch=z9hG4bK2a.090b7774.0;received=216.82.224.202
Via: SIP/2.0/UDP 67.231.4.93;branch=z9hG4bK2a.bce94d85.0
Via: SIP/2.0/UDP 4.55.10.97:5060;branch=z9hG4bK0cBfbc0748b51b6c329
From: "Unavailable" <sip:+19548173686@4.55.10.97:5060;isup-oli=61>;tag=gK0c20f72f
To: <sip:+13054000005@67.231.4.93:5060>;tag=as084b91c6
Call-ID: 1074574054_111663562@4.55.10.97
CSeq: 18872 INVITE
User-Agent: Asterisk PBX
Allow: INVITE, ACK, CANCEL, OPTIONS, BYE, REFER, SUBSCRIBE, NOTIFY, INFO
Supported: replaces
Content-Length: 0


<------------>
[Oct 27 22:07:43] NOTICE[2952]: chan_sip.c:15566 handle_request_invite: Call from 'bandwidth' to extension '+13054000005' rejected because extension not found.
[Oct 27 22:07:43] Scheduling destruction of SIP dialog '1074574054_111663562@4.55.10.97' in 6400 ms (Method: INVITE)
[Oct 27 22:07:43]
<--- SIP read from 216.82.224.202:5060 --->
ACK sip:+13054000005@xx.xxx.xxx.xxx:5060;transport=udp SIP/2.0
Via: SIP/2.0/UDP 216.82.224.202;branch=z9hG4bK2a.090b7774.0
From: "Unavailable" <sip:+19548173686@4.55.10.97:5060;isup-oli=61>;tag=gK0c20f72f
Call-ID: 1074574054_111663562@4.55.10.97
To: <sip:+13054000005@67.231.4.93:5060>;tag=as084b91c6
CSeq: 18872 ACK
Max-Forwards: 70
User-Agent: Bandwidth.com TRM (bw7.gold.13)
Content-Length: 0


[/code]
fotofx
 
Posts: 21
Joined: Mon Feb 07, 2011 10:11 am

Postby williamconley » Thu Oct 27, 2011 9:23 pm

Now you need to modify the extension to remove the +
Looking for +13054000005 in trunkinbound
or modify "trunkinbound" in "extensions.conf" to catch ALL extensions (or at least those starting with +) and push them to the agi script.
Vicidial Installation and Repair, plus Hosting and Colocation
Newest Product: Vicidial Agent Only Beep - Beta
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Postby fotofx » Thu Oct 27, 2011 9:27 pm

I thought that silly + sign was my problem. I have the DID set up without it (vici will not allow it in the did)

How do I get rid of the + sign so my DID's will work properly?

Thanks for all the help..
fotofx
 
Posts: 21
Joined: Mon Feb 07, 2011 10:11 am

Postby williamconley » Thu Oct 27, 2011 10:46 pm

easiest method is in the configuration at the provider. tell 'em to stop sending the + (usually in a control panel somewhere)

otherwise, the ability to strip the first character or ignore the first character has been hashed a few times on the forum.

another method is to usse extension "s" which is ordinarily used then the real extension cannot be found (fails to "s", so you put in that extension, pointed to the same agi script and *poof* even failed extensions land there!)
Vicidial Installation and Repair, plus Hosting and Colocation
Newest Product: Vicidial Agent Only Beep - Beta
http://www.PoundTeam.com # 352-269-0000 # +44(203) 769-2294
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