gmt_offset problems with new leads

[cbsys]

Hi,

We have a system running
VERSION: 2.4-309a
BUILD: 110430-1642

The system is set as GMT 0.00, so are the phones etc.

However when we load new leads, they all go into the lists as GMT -4.00. They never go in to the gmt offset we have programmed on the system. When I look at the mysql table, the gmt offset is always showing -4.00

How can we ensure that new leads are loaded into the system as GMT -0.00 ??

[mark_flynn]

We had a similar problem with GMT offset -4.00. We corrected it by disabling the pl script (ADMIN_adjust_GMTnow_on_leads.pl --debug --postal-code-gmt)

Hope this helps.

[cbsys]

How did you disable it? Did you just make the file non-executible?

[mark_flynn]

in crontab -e or easier is install webmin on your server and then goto sch cron jobs and disable that pl script.

[cbsys]

thanks!

[mcargile]

A better solution would be to remove the --postal-code-gmt option from the end of that adjustment script. The problem is that the postal code adjustment only works for the US and only works if you have postal codes loaded. That adjustment script is there for a reason. It is mainly to deal with daylight savings time.