Agent not synchronicing witht the eyebeam

[usmanbutt001]

Hi to all,

well i install the Goautodial and configure all the things.when the login the agent it doesnt synchronice with the eyebeam and giving this error as mentioned below plz see and tell me what error indicates.Waiting of your prompt reply.


Saved useragent "eyeBeam release 3007n stamp 17816" for peer cc101
NOTICE[2782]: chan_sip.c:8058 sip_reg_timeout: -- Registration for '0388554594@66.232.105.238' timed out, trying again (Attempt #9)
== Refreshing DNS lookups.
== Parsing '/etc/asterisk/manager.conf': [Nov 17 14:23:07] Found
== Manager 'sendcron' logged on from 127.0.0.1
ERROR[9094]: utils.c:966 ast_carefulwrite: write() returned error: Connection reset by peer
ERROR[9094]: utils.c:966 ast_carefulwrite: write() returned error: Broken pipe
== Manager 'sendcron' logged off from 127.0.0.1
== Manager 'sendcron' logged off from 127.0.0.1
== Parsing '/etc/asterisk/manager.conf': [Nov 17 14:23:11] Found
== Manager 'sendcron' logged on from 127.0.0.1
WARNING[9108]: chan_sip.c:3193 sip_call: No audio format found to offer. Cancelling call to cc101
NOTICE[9108]: channel.c:3291 __ast_request_and_dial: Unable to call channel SIP/cc101
== Manager 'sendcron' logged off from 127.0.0.1

Thanks

usmanbutt

[hunter2009]

Hi
Check the sip registrations and peers also and check with your ISP provider for use TraceRoute

[williamconley]

No audio format found to offer.

what codec are you trying to use?