RECOMMENDATIONS PLEASE

[sasukael]

a question :

1. Can someone recommend me a provider that can handle INBOUND and OUTBOUND calls with the cheapest cost expenses.. with a maximum calls of 20 -30? (give me at least two choices)

2. (FOR INBOUND CALLS) Is it possible to do inbound calls from a server to another server? i mean if someone calls from server1 .. it will ring on the server2..and so the agents assigned on the server2 can pick up the calls?

if yes can u give me a suggestion?


Thank you

[williamconley]

2. (FOR INBOUND CALLS) Is it possible to do inbound calls from a server to another server? i mean if someone calls from server1 .. it will ring on the server2..and so the agents assigned on the server2 can pick up the calls?

Vicidial does this inherently when the servers are clustered. Vicibox.com's installation method will cluster during installation if you answer the questions properly (or you can use the Vicidial Multi-Server Manual we created a couple years go, works with Vicibox and GoAutoDial).

[sasukael]

Where can i get this Multi server Manual?

Can u give me a link ...







Thank you so much for the reply..