Hopper level issue [SOLVED]

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Hopper level issue [SOLVED]

Postby rrb555 » Tue Jan 17, 2012 3:02 pm

hi,

I am having issue with my Vicibox server hopper level.
Leads in hopper value is not updating. is there someone knew how to refresh this to view the values?
i have already manually run this script /usr/share/astguiclient/AST_VDhopper.pl -q
but still no luck

i have a 20k leads on that campaign and set to 500 hopper level. also there are 10 agents dialing on that campaign.

there are no issues when calling on the campaign what I want now are to view the leads in hopper on real-time monitoring screen

thanks

Image
Last edited by rrb555 on Fri Jan 20, 2012 11:58 am, edited 1 time in total.
One server that I am managing | Single Server | ViciBox Redux 6.0 | VERSION: 2.12-549a | BUILD: 160404-0940 | revision 2508| No other hardware
For help you can send me a direct email info@support.com.ph
rrb555
 
Posts: 585
Joined: Tue Feb 08, 2011 4:24 pm
Location: Quezon City, Philippines

Postby rrb555 » Fri Jan 20, 2012 11:58 am

SOLVED!

I found my error, I have enabled the No "Hopper Dialing"

Shoot, thats one crazy issue, +_+
One server that I am managing | Single Server | ViciBox Redux 6.0 | VERSION: 2.12-549a | BUILD: 160404-0940 | revision 2508| No other hardware
For help you can send me a direct email info@support.com.ph
rrb555
 
Posts: 585
Joined: Tue Feb 08, 2011 4:24 pm
Location: Quezon City, Philippines


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