All installation and configuration problems and questions
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by gardo » Mon Jan 29, 2007 8:26 am
hi matt,
i noticed that when im using agi-VDAD_LB_closer.agi instead of agi-VDAD_LB_closer_inbound.agi in my inbound extensions.conf, the calls in-queue are not showing as "calls waiting" in the campaign's realtime summary. whereas, when using agi-VDAD_LB_closer_inbound.agi, calls that are in-queue are showing. what's the difference between the two aside from being prompt for a 4-digit number with agi-VDAD_LB_closer_inbound.agi?
using astguiclient 2.0.1.
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gardo
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by mflorell » Mon Jan 29, 2007 10:58 am
The closer script is for transfers coming from fronter VICIDIAL agents. To do inbound calls you need to use a script with "inbound" in the name.
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mflorell
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