is it possible to set the caller id name ?

[bobbymc]

currently in AST_VDauto_dial.pl it sets the caller id name with a unique vicidial caller id
$VqueryCID = "V$CIDdate$PADlead_id";
if ($CCID_on) {$CIDstring = "\"$VqueryCID\" <$CCID>";}


is there a reason why this is set using this string and is there a way to have vicidial set custom caller id name?

[mflorell]

CallerIDname is used by vicidial to keep track of the call.

What country are you calling in?

[bobbymc]

the united states, customers like to show their company name as the caller id name.. is it possible to set the caller id name in another column in vicidial_manager for AST_manager_send.pl to use as reference? whats happening is more and more providers pass the name rather then doing their own dip and setting the caller id name..

[bobbymc]

what effect would it have on the system if agi-VDAD_ALL_outbound.agi was to set a different caller id then the V..... caller id?

[bobbymc]

looks like FastAGI_log depends on it.. im sure other scripts do as well.. So i guess there is no way around it?

[williamconley]

Honestly, I think you should consider offering a Bounty or asking The Vicidial Group to begin tallying takers for this one. The time may have come for this to be resolved.

Asterisk has advanced ... but this is a big change and unless someone funds it, The Vicidial Group isn't likely to put it at the top of the list ... but if enough of you pop for it ...

[mflorell]

If you are calling in the USA then setting the CIDname will do nothing. You have to contact your carrier to change the callerIDname as it appears to the customer.

[Op3r]

It's called CNAM storage.

You need to store your CNAM entry on the CNAM database in order for the receiving telco to query your ANI and get the corresponding CNAM entry.

[bobbymc]

true true but sometimes carriers actually do pass it which is very annoying =(

[Op3r]

The receiving telco obviously dont want to pay a dip.