How to prevent agents from modify data on their screen

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How to prevent agents from modify data on their screen

Postby sofcall » Mon Jan 23, 2012 5:00 pm

Goautodial CE 2.1
Vicidial version 2.4-309a
build:110430-1642
asterisk 1.4.39.1
Single server
no extra hardware.
no addons.
***********************
Hi all;
My question is simple: How to prevent agents from modify data on their screen.(cos i did notice that some agents do modify the phone number in their agent screen before going to the next call.
it must be in the users screen (looked there found nothing)

Thank you
Last edited by sofcall on Tue Jan 24, 2012 7:46 am, edited 1 time in total.
sofcall
 
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Postby williamconley » Mon Jan 23, 2012 8:35 pm

You may be interested in the campaign settings which control what the agent can modify. This, of course, is in the Vicidial Manager's Manual available at EFLO.net (link above ... top left corner ...) ;-)

Also of note: This question is not operating system or installer related ... it's a Vicidial question, not a GoAutoDial question. Better place on the "Support" board instead of the "VicidialNow - GoAutoDial" board. For future reference. :)
Vicidial Installation and Repair, plus Hosting and Colocation
Newest Product: Vicidial Agent Only Beep - Beta
http://www.PoundTeam.com # 352-269-0000 # +44(203) 769-2294
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Postby sofcall » Mon Feb 06, 2012 3:56 pm

Done thank you so much.
Goautodial CE 2.1/Vicidial version 2.4-309a
build:110430-1642/asterisk 1.4.39.1
Single server (IBM E-SERVER - 2 Cpu /Intel Xeon 2.6 GHz quad core(Processors:4)
Ram 4 Go DDR SDRAM - ECC
3 Mega upload and download
no extra hardware.
Webmin as an addons.
sofcall
 
Posts: 110
Joined: Wed Feb 02, 2011 4:49 am
Location: Morocco


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