vicidial.org

by **dreamsandco** » Thu Jan 19, 2012 5:06 am

Hi,

it's about for 5 weeks that I'm trying to make outbound calls but it seems to be impossible.
I created a vm with GoAutoDial
I changed the IP
I crated a new SIP account with GoAutoDial
I configured the carrier with this strings:

register => user:xxxx@sipaccount:5060/xxxx

[goautodial]
username=xxxx
type=friend
secret=xxxx
host=xxxx
context=trunkinbound change for proper context
allow=g729,gsm,ulaw
canreinvite=no
qualify=yes
insecure=very
nat=yes

exten => _9390.,s,1,AGI(agi://127.0.0.1:4577/call_log)
exten => _9390.,s,2,Dial(${SIPgoautodial}/${EXTEN:1},,tTo)
exten => _9390.,s,3,Hangup

I installed also the g723 and g729 codecs

When I log into the Agent the phone rings and when I answer it plays the message "You are currently the only person in this conference" and if I select "dial next" it tells me that that's not the extension required.

Does anyone could help me please?
I need to call italian fixed dialing, especially with the predictive to check if numbers are real or unreal.

tks!

by **sasukael** » Thu Jan 19, 2012 8:01 am

1.pls show the cli output of the call

2pls show also the dial prefix of the campaign

by **dreamsandco** » Fri Jan 20, 2012 3:08 am

1.

[root@go ~]# asterisk -r
...
== Parsing '/etc/asterisk/manager.conf': Found
== Manager 'sendcron' logged on from 127.0.0.1
== Manager 'sendcron' logged off from 127.0.0.1
== Parsing '/etc/asterisk/manager.conf': Found
== Manager 'sendcron' logged on from 127.0.0.1
== Manager 'sendcron' logged off from 127.0.0.1
== Parsing '/etc/asterisk/manager.conf': Found
== Manager 'sendcron' logged on from 127.0.0.1
== Manager 'sendcron' logged off from 127.0.0.1

2.
39

by **sasukael** » Fri Jan 20, 2012 5:01 am

1. change the dial prefix to 9

2.try this

Global String : VOIPTRUNK = SIP/goautodial

exten => _939.,1,AGI(agi://127.0.0.1:4577/call_log)
exten => _939.,2,Dial(${VOIPTRUNK}/${EXTEN:1},,tTor)
exten => _939,3,Hangup

by **dreamsandco** » Fri Jan 20, 2012 6:14 am

Same problem...

it doesn't rings and the gui marks "Waiting for Ring..."

My questions are:
1. Do I need any particoular hardware?
2. Phone ID and Agent ID require any configuration parameter?

by **sasukael** » Fri Jan 20, 2012 6:59 am

"You are currently the only person in this conference" this means that it can receive calls ..

also can u show us again the cli output?

by **dreamsandco** » Mon Jan 23, 2012 9:42 am

Connected to Asterisk 1.4.39.1-vici RPM by demian@goautodial.com currently running on go (pid = 3177)
Verbosity is at least 21
[Jan 23 10:08:07] == Parsing '/etc/asterisk/manager.conf': [Jan 23 10:08:07] Found
[Jan 23 10:08:07] == Manager 'sendcron' logged on from 127.0.0.1
[Jan 23 10:08:07] == Manager 'sendcron' logged off from 127.0.0.1
[Jan 23 10:08:45] == Refreshing DNS lookups.
[Jan 23 10:09:01] == Parsing '/etc/asterisk/manager.conf': [Jan 23 10:09:01] Found
[Jan 23 10:09:01] == Manager 'sendcron' logged on from 127.0.0.1
[Jan 23 10:09:01] == Manager 'sendcron' logged off from 127.0.0.1
[Jan 23 10:09:01] == Parsing '/etc/asterisk/manager.conf': [Jan 23 10:09:01] Found
[Jan 23 10:09:01] == Manager 'sendcron' logged on from 127.0.0.1
[Jan 23 10:09:03] == Manager 'sendcron' logged off from 127.0.0.1
[Jan 23 10:09:06] == Parsing '/etc/asterisk/manager.conf': [Jan 23 10:09:06] Found
[Jan 23 10:09:06] == Manager 'sendcron' logged on from 127.0.0.1
[Jan 23 10:09:06] == Manager 'sendcron' logged off from 127.0.0.1

by **sasukael** » Tue Jan 24, 2012 4:05 am

can u provide us a cli output of a certain call.....

dial a number and get the cli output in it ....

by **dreamsandco** » Tue Jan 24, 2012 4:42 am

[Jan 24 05:15:04] == Manager 'sendcron' logged off from 127.0.0.1
[Jan 24 05:15:07] == Parsing '/etc/asterisk/manager.conf': [Jan 24 05:15:07] Found
[Jan 24 05:15:07] == Manager 'sendcron' logged on from 127.0.0.1
[Jan 24 05:15:07] == Manager 'sendcron' logged off from 127.0.0.1
[Jan 24 05:15:12] == Parsing '/etc/asterisk/manager.conf': [Jan 24 05:15:12] Found
[Jan 24 05:15:12] == Manager 'sendcron' logged on from 127.0.0.1
[Jan 24 05:15:12] == Spawn extension (default, 8600051, 1) exited non-zero on 'SIP/8001-00000001'
[Jan 24 05:15:12] -- Executing [h@default:1] DeadAGI("SIP/8001-00000001", "agi://127.0.0.1:4577/call_log--HVcauses--PRI-----NODEBUG-----16---------------") in new stack
[Jan 24 05:15:12] -- AGI Script agi://127.0.0.1:4577/call_log--HVcauses ... ---------- completed, returning 0
[Jan 24 05:15:12] == Parsing '/etc/asterisk/manager.conf': [Jan 24 05:15:12] Found
[Jan 24 05:15:12] == Manager 'sendcron' logged on from 127.0.0.1
[Jan 24 05:15:12] -- Executing [55558600051@default:1] MeetMeAdmin("Local/55558600051@default-3bc3,2", "8600051|K") in new stack
[Jan 24 05:15:12] WARNING[28329]: app_meetme.c:3134 admin_exec: Conference number '8600051' not found!
[Jan 24 05:15:12] -- Executing [55558600051@default:2] Hangup("Local/55558600051@default-3bc3,2", "") in new stack
[Jan 24 05:15:12] == Spawn extension (default, 55558600051, 2) exited non-zero on 'Local/55558600051@default-3bc3,2'
[Jan 24 05:15:12] -- Executing [h@default:1] DeadAGI("Local/55558600051@default-3bc3,2", "agi://127.0.0.1:4577/call_log--HVcauses--PRI-----NODEBUG-----16---------------") in new stack
[Jan 24 05:15:12] -- AGI Script agi://127.0.0.1:4577/call_log--HVcauses ... ---------- completed, returning 0
[Jan 24 05:15:14] == Manager 'sendcron' logged off from 127.0.0.1
[Jan 24 05:15:14] == Manager 'sendcron' logged off from 127.0.0.1
[Jan 24 05:15:17] == Parsing '/etc/asterisk/manager.conf': [Jan 24 05:15:17] Found
[Jan 24 05:15:17] == Manager 'sendcron' logged on from 127.0.0.1
[Jan 24 05:15:21] > Channel SIP/8001-00000002 was answered.
[Jan 24 05:15:21] -- Executing [8600051@default:1] MeetMe("SIP/8001-00000002", "8600051|F") in new stack
[Jan 24 05:15:21] == Parsing '/etc/asterisk/meetme.conf': [Jan 24 05:15:21] Found
[Jan 24 05:15:21] == Parsing '/etc/asterisk/meetme-vicidial.conf': [Jan 24 05:15:21] Found
[Jan 24 05:15:21] -- Created MeetMe conference 1023 for conference '8600051'
[Jan 24 05:15:21] -- <SIP/8001-00000002> Playing 'conf-onlyperson' (language 'en')
[Jan 24 05:15:23] == Manager 'sendcron' logged off from 127.0.0.1
[Jan 24 05:15:39] == Parsing '/etc/asterisk/manager.conf': [Jan 24 05:15:39] Found
[Jan 24 05:15:39] == Manager 'sendcron' logged on from 127.0.0.1
[Jan 24 05:15:39] == Spawn extension (default, 8600051, 1) exited non-zero on 'SIP/8001-00000002'
[Jan 24 05:15:39] -- Executing [h@default:1] DeadAGI("SIP/8001-00000002", "agi://127.0.0.1:4577/call_log--HVcauses--PRI-----NODEBUG-----16---------------") in new stack
[Jan 24 05:15:39] -- AGI Script agi://127.0.0.1:4577/call_log--HVcauses ... ---------- completed, returning 0
[Jan 24 05:15:39] == Parsing '/etc/asterisk/manager.conf': [Jan 24 05:15:39] Found
[Jan 24 05:15:39] == Manager 'sendcron' logged on from 127.0.0.1
[Jan 24 05:15:39] -- Executing [55558600051@default:1] MeetMeAdmin("Local/55558600051@default-5384,2", "8600051|K") in new stack
[Jan 24 05:15:39] WARNING[28630]: app_meetme.c:3134 admin_exec: Conference number '8600051' not found!
[Jan 24 05:15:39] -- Executing [55558600051@default:2] Hangup("Local/55558600051@default-5384,2", "") in new stack
[Jan 24 05:15:39] == Spawn extension (default, 55558600051, 2) exited non-zero on 'Local/55558600051@default-5384,2'
[Jan 24 05:15:39] -- Executing [h@default:1] DeadAGI("Local/55558600051@default-5384,2", "agi://127.0.0.1:4577/call_log--HVcauses--PRI-----NODEBUG-----16---------------") in new stack
[Jan 24 05:15:39] -- AGI Script agi://127.0.0.1:4577/call_log--HVcauses ... ---------- completed, returning 0
[Jan 24 05:15:41] == Manager 'sendcron' logged off from 127.0.0.1
[Jan 24 05:15:41] == Manager 'sendcron' logged off from 127.0.0.1
[Jan 24 05:15:43] == Parsing '/etc/asterisk/manager.conf': [Jan 24 05:15:43] Found
[Jan 24 05:15:43] == Manager 'sendcron' logged on from 127.0.0.1
[Jan 24 05:15:47] > Channel SIP/8001-00000003 was answered.
[Jan 24 05:15:47] -- Executing [8600051@default:1] MeetMe("SIP/8001-00000003", "8600051|F") in new stack
[Jan 24 05:15:47] == Parsing '/etc/asterisk/meetme.conf': [Jan 24 05:15:47] Found
[Jan 24 05:15:47] == Parsing '/etc/asterisk/meetme-vicidial.conf': [Jan 24 05:15:47] Found
[Jan 24 05:15:47] -- Created MeetMe conference 1023 for conference '8600051'
[Jan 24 05:15:47] -- <SIP/8001-00000003> Playing 'conf-onlyperson' (language 'en')
[Jan 24 05:15:49] == Manager 'sendcron' logged off from 127.0.0.1
[Jan 24 05:16:00] == Spawn extension (default, 8600051, 1) exited non-zero on 'SIP/8001-00000003'
[Jan 24 05:16:00] -- Executing [h@default:1] DeadAGI("SIP/8001-00000003", "agi://127.0.0.1:4577/call_log--HVcauses--PRI-----NODEBUG-----16---------------") in new stack
[Jan 24 05:16:00] -- AGI Script agi://127.0.0.1:4577/call_log--HVcauses ... ---------- completed, returning 0
[Jan 24 05:16:01] == Parsing '/etc/asterisk/manager.conf': [Jan 24 05:16:01] Found
[Jan 24 05:16:01] == Manager 'sendcron' logged on from 127.0.0.1
[Jan 24 05:16:01] == Parsing '/etc/asterisk/manager.conf': [Jan 24 05:16:01] Found
[Jan 24 05:16:01] == Manager 'sendcron' logged on from 127.0.0.1
[Jan 24 05:16:01] == Manager 'sendcron' logged off from 127.0.0.1
[Jan 24 05:16:03] == Manager 'sendcron' logged off from 127.0.0.1
[Jan 24 05:16:06] == Parsing '/etc/asterisk/manager.conf': [Jan 24 05:16:06] Found
[Jan 24 05:16:06] == Manager 'sendcron' logged on from 127.0.0.1
[Jan 24 05:16:06] == Manager 'sendcron' logged off from 127.0.0.1

by **sasukael** » Tue Jan 24, 2012 5:15 am

can we try this again ....

1 .put this : asterisk -vvvr

2. make a call at least 3 or 5 ... and put the cli output ....

by **dreamsandco** » Tue Jan 24, 2012 5:18 am

I did it, watch above please...

by **sasukael** » Tue Jan 24, 2012 5:40 am

dreamsandco wrote: WARNING[28329]: app_meetme.c:3134 admin_exec: Conference number '8600051' not found!

1. Did u successfully register ur softphone to ur server?

2. type this : sip show peers

by **dreamsandco** » Tue Jan 24, 2012 5:43 am

8020/8020 (Unspecified) D N 0 UNKNOWN
8019/8019 (Unspecified) D N 0 UNKNOWN
8018/8018 (Unspecified) D N 0 UNKNOWN
8017/8017 (Unspecified) D N 0 UNKNOWN
8016/8016 (Unspecified) D N 0 UNKNOWN
8015/8015 (Unspecified) D N 0 UNKNOWN
8014/8014 (Unspecified) D N 0 UNKNOWN
8013/8013 (Unspecified) D N 0 UNKNOWN
8012/8012 (Unspecified) D N 0 UNKNOWN
8011/8011 (Unspecified) D N 0 UNKNOWN
8010/8010 (Unspecified) D N 0 UNKNOWN
8009/8009 (Unspecified) D N 0 UNKNOWN
8008/8008 (Unspecified) D N 0 UNKNOWN
8007/8007 (Unspecified) D N 0 UNKNOWN
8006/8006 (Unspecified) D N 0 UNKNOWN
8005/8005 (Unspecified) D N 0 UNKNOWN
8004/8004 (Unspecified) D N 0 UNKNOWN
8003/8003 (Unspecified) D N 0 UNKNOWN
8002/8002 (Unspecified) D N 0 UNKNOWN
8001/8001 192.168.111.45 D N 47192 OK (16 ms)
goautodial/3648534226 96.31.86.214 N 5060 OK (157 ms)

192.168.111.45 is the computer IP where Phone is installed
192.168.111.132 is the vm IP where GAD is installed

by **sasukael** » Tue Jan 24, 2012 7:16 am

1. turn off your firewall and open 10000-25000 UDP to your server for voice transmission . if that firewall has SIP ALG .. disable it also

2.Then make a call ... post ur cli output then

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