delay when comsumer answers phone
Moderators: gerski, enjay, williamconley, Op3r, Staydog, gardo, mflorell, MJCoate, mcargile, Kumba, Michael_N
4 posts
• Page 1 of 1
delay when comsumer answers phone
by Michael_N » Mon Feb 06, 2012 4:08 pm
Is there any delay in connection when a consumer answers his phone and the agent get conneted to that call when calling in ratio or predictive mode ?
- Michael_N
- Posts: 687
- Joined: Wed Jul 05, 2006 3:13 pm
- Location: sweden
by Op3r » Mon Feb 06, 2012 5:41 pm
Sorry for being unclear.
I hit the submit button like a flash.
Mostly it depends on how quick your database can find the available agent.
But we have timed it before and it went about a second or more.
I hit the submit button like a flash.
Mostly it depends on how quick your database can find the available agent.
But we have timed it before and it went about a second or more.
Get paid for US outbound Toll Free calls. PM me.
- Op3r
- Posts: 1432
- Joined: Wed Jun 07, 2006 7:53 pm
- Location: Manila
4 posts
• Page 1 of 1
Who is online
Users browsing this forum: No registered users and 53 guests