General and Support topics relating to ViciDialNow and GoAutoDial ISO installers
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by crisfurtado » Sun Feb 12, 2012 12:03 am
1) Vicidial VERSION: 2.2.1-237 BUILD: 100510-2015
2) Asterisk 1.4.27.1-1
3) Single Server
4) Sangoma A101E card
5) No Extra Software After Installation
I have a requirement to be able to route inbound callers to a different ingroup based on the caller id. Eg. All callers dial the same toll free number and is routed to a call menu and then ingroup based on the user input. I would like to be able to automatically route certain callers (based on the caller ID recieved) to a different call menu or ingroup. What's the best way to achieve this? I'm certain that there must be is a way that this can be managed in extensions.conf but the problem is that there are about 100+ such numbers and that could be a challenge. Any help is highly appreciated. Cheers!
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crisfurtado
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by williamconley » Sun Feb 12, 2012 11:19 am
Cris: You've been here a while. Please post your installation method with every post!
Also: Have you read the manual? Especially the section about Filter Phone Groups? (You'll find this under Inbound -> Filter Phones Groups).
Happy Hunting.
Vicidial Installation and Repair, plus Hosting and Colocation
Newest Product: Vicidial Agent Only Beep - Beta
http://www.PoundTeam.com # 352-269-0000 # +44(203) 769-2294
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williamconley
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by crisfurtado » Sun Feb 12, 2012 3:21 pm
Hi William,
Install method is from the Goautodial ISO (
forgot to post that!)
I'm searching for this in the manual but can't see anything remotely related to Inbound -> Filter Phones Groups. A hint I got that could work is using the custom dialplan functionality - but not sure how to get it to work for a large volume of numbers unless I save and then lookup that data in a mysql table.
I'd purchased the Manager manual maybe about 2 years ago. Is there a newer version out that has the 'filter phone group' option? Thanks
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crisfurtado
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- Posts: 27
- Joined: Mon Jun 07, 2010 8:46 am
- Location: Bombay
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