Gardo : my.conf setting in GoautoDial

General and Support topics relating to ViciDialNow and GoAutoDial ISO installers

Moderators: enjay, williamconley, Op3r, Staydog, gardo, mflorell, MJCoate, mcargile, Kumba, s0lid

Gardo : my.conf setting in GoautoDial

Postby gmcust3 » Fri Mar 23, 2012 4:05 am

Somehow , my calls get STOPS and after doing some research I found that Mysql and Asterisk are NOT being able to syn properly.

I got an advice to change setting of my.cnf and increase few values.

But when I see ,my.cnf file under etc folder, I don't find any thing to change.

How to do it ?

Gardo, Can u advice plz ?
GoAutoDial CE
VERSION: 2.4-309a
BUILD: 110430-1642
No other software installed on the box.
I've read the manager manual.
gmcust3
 
Posts: 1148
Joined: Sat Oct 24, 2009 1:15 pm

Postby gmcust3 » Fri Mar 23, 2012 4:06 am

I get this Error in ASTERISK CLI before calls get stop :

ING[29909]: channel.c:985 __ast_queue_frame: Exceptionally long voice queue length queuing to Local/8600062@default-af0d,2

Code: Select all

ING[29909]: channel.c:985 __ast_queue_frame: Exceptionally long voice queue length queuing to Local/8600062@default-af0d,2
[Mar 23 13:22:15] WARNING[30680]: app_meetme.c:2463 conf_run: Unable to write frame to channel Local/8600062@default-6c42,2
[Mar 23 13:22:15] WARNING[30691]: app_meetme.c:2463 conf_run: Unable to write frame to channel Local/8600062@default-7afe,2
[Mar 23 13:22:15] WARNING[30500]: channel.c:985 __ast_queue_frame: Exceptionally long voice queue length queuing to Local/8600062@default-4c2a,2
[Mar 23 13:22:15] WARNING[30680]: app_meetme.c:2463 conf_run: Unable to write frame to channel Local/8600062@default-6c42,2
[Mar 23 13:22:15] WARNING[30691]: app_meetme.c:2463 conf_run: Unable to write frame to channel Local/8600062@default-7afe,2
[Mar 23 13:22:15]     -- SIP/Sip7-00000725 answered Local/8600062@default-cc57,1
[Mar 23 13:22:15] WARNING[30680]: app_meetme.c:2463 conf_run: Unable to write frame to channel Local/8600062@default-6c42,2
[Mar 23 13:22:15] WARNING[30691]: app_meetme.c:2463 conf_run: Unable to write frame to channel Local/8600062@default-7afe,2
[Mar 23 13:22:15] WARNING[30680]: app_meetme.c:2463 conf_run: Unable to write frame to channel Local/8600062@default-6c42,2
[Mar 23 13:22:15] WARNING[30459]: channel.c:985 __ast_queue_frame: Exceptionally long voice queue length queuing to Local/8600062@default-b8b6,2
[Mar 23 13:22:15] WARNING[30691]: app_meetme.c:2463 conf_run: Unable to write frame to channel Local/8600062@default-7afe,2
[Mar 23 13:22:15] WARNING[30680]: app_meetme.c:2463 conf_run: Unable to write frame to channel Local/8600062@default-6c42,2
[Mar 23 13:22:15]   == Spawn extension (default, 8600062, 1) exited non-zero on 'Local/8600062@default-ec27,2'
[Mar 23 13:22:15]     -- Executing [h@default:1] DeadAGI("Local/8600062@default-ec27,2", "agi://127.0.0.1:4577/call_log--HVcauses--PRI-----NODEBUG-----0---------------") in new stack
[Mar 23 13:22:15]     -- AGI Script agi://127.0.0.1:4577/call_log--HVcauses--PRI-----NODEBUG-----0--------------- completed, returning 0
[Mar 23 13:22:15]     -- Executing [h@default:1] DeadAGI("Local/8600062@default-ec27,1", "agi://127.0.0.1:4577/call_log--HVcauses--PRI-----NODEBUG-----16-----ANSWER-----26-----3") in new stack
[Mar 23 13:22:15] WARNING[30691]: app_meetme.c:2463 conf_run: Unable to write frame to channel Local/8600062@default-7afe,2
[Mar 23 13:22:15]     -- AGI Script agi://127.0.0.1:4577/call_log--HVcauses--PRI-----NODEBUG-----16-----ANSWER-----26-----3 completed, returning 0
[Mar 23 13:22:15]   == Spawn extension (default, 7161263312270, 2) exited non-zero on 'Local/8600062@default-ec27,1'
[Mar 23 13:22:15] WARNING[30680]: app_meetme.c:2463 conf_run: Unable to write frame to channel Local/8600062@default-6c42,2
[Mar 23 13:22:15] WARNING[30691]: app_meetme.c:2463 conf_run: Unable to write frame to channel Local/8600062@default-7afe,2
[Mar 23 13:22:15] WARNING[30680]: app_meetme.c:2463 conf_run: Unable to write frame to channel Local/8600062@default-6c42,2
[Mar 23 13:22:15] WARNING[30691]: app_meetme.c:2463 conf_run: Unable to write frame to channel Local/8600062@default-7afe,2
[Mar 23 13:22:15] WARNING[30680]: app_meetme.c:2463 conf_run: Unable to write frame to channel Local/8600062@default-6c42,2
[Mar 23 13:22:15] WARNING[29772]: channel.c:985 __ast_queue_frame: Exceptionally long voice queue length queuing to Local/8600062@default-92a4,2
[Mar 23 13:22:15] WARNING[30691]: app_meetme.c:2463 conf_run: Unable to write frame to channel Local/8600062@default-7afe,2
[Mar 23 13:22:15] WARNING[30680]: app_meetme.c:2463 conf_run: Unable to write frame to channel Local/8600062@default-6c42,2
[Mar 23 13:22:15] WARNING[30233]: channel.c:985 __ast_queue_frame: Exceptionally long voice queue length queuing to Local/8600062@default-4f85,2
[Mar 23 13:22:15] WARNING[30648]: channel.c:985 __ast_queue_frame: Exceptionally long voice queue length queuing to Local/8600062@default-a595,2
[Mar 23 13:22:15] WARNING[30691]: app_meetme.c:2463 conf_run: Unable to write frame to channel Local/8600062@default-7afe,2
[Mar 23 13:22:15] WARNING[30680]: app_meetme.c:2463 conf_run: Unable to write frame to channel Local/8600062@default-6c42,2
[Mar 23 13:22:15] WARNING[30691]: app_meetme.c:2463 conf_run: Unable to write frame to channel Local/8600062@default-7afe,2
[Mar 23 13:22:15] WARNING[30603]: channel.c:985 __ast_queue_frame: Exceptionally long voice queue length queuing to Local/8600062@default-17e5,2
[Mar 23 13:22:15] WARNING[30680]: app_meetme.c:2463 conf_run: Unable to write frame to channel Local/8600062@de
GoAutoDial CE
VERSION: 2.4-309a
BUILD: 110430-1642
No other software installed on the box.
I've read the manager manual.
gmcust3
 
Posts: 1148
Joined: Sat Oct 24, 2009 1:15 pm

Postby gmcust3 » Fri Mar 23, 2012 5:03 am

I see


Code: Select all

# add extra parameters for mysql conf
cat > /etc/my.cnf << EOF
[mysqld]
datadir=/var/lib/mysql
socket=/var/lib/mysql/mysql.sock
# Default to using old password format for compatibility with mysql 3.x
# clients (those using the mysqlclient10 compatibility package).
old_passwords=1
skip-name-resolve
skip-host-cache
max_connections=200

[mysql.server]
user=mysql
basedir=/var/lib

[mysqld_safe]
log-error=/var/log/mysqld.log
pid-file=/var/run/mysqld/mysqld.pid

EOF
GoAutoDial CE
VERSION: 2.4-309a
BUILD: 110430-1642
No other software installed on the box.
I've read the manager manual.
gmcust3
 
Posts: 1148
Joined: Sat Oct 24, 2009 1:15 pm

Re: Gardo : my.conf setting in GoautoDial

Postby gardo » Sun Mar 25, 2012 4:36 pm

How did you find out that Asterisk and Mysql were not able to sync properly? What do you mean by not able to sync properly?

gmcust3 wrote:Somehow , my calls get STOPS and after doing some research I found that Mysql and Asterisk are NOT being able to syn properly.

I got an advice to change setting of my.cnf and increase few values.

But when I see ,my.cnf file under etc folder, I don't find any thing to change.

How to do it ?

Gardo, Can u advice plz ?
http://goautodial.com
Empowering the next generation contact centers
gardo
 
Posts: 1926
Joined: Fri Sep 15, 2006 10:24 am
Location: Manila, 1004

Postby gmcust3 » Sun Mar 25, 2012 9:56 pm

In one of the forum posting .. someone also faced the same problem ... also when I restart mysql.. calls get start... but I have to ask my agents to log off and login..

U can also see

http://goautodial.org/boards/3/topics/356
GoAutoDial CE
VERSION: 2.4-309a
BUILD: 110430-1642
No other software installed on the box.
I've read the manager manual.
gmcust3
 
Posts: 1148
Joined: Sat Oct 24, 2009 1:15 pm

Postby gardo » Mon Mar 26, 2012 6:48 pm

I'd go for Wilper's advice from: http://goautodial.org/boards/3/topics/356. Most probably your calls didn't terminate properly or the sessions got stuck somewhere clogging vicidial_xfer_log table.

Monitoring you asterisk CLI logs,Server logs and Mysql logs will give you an idea where to find the cause of the issue.
You can also check the stability of RTP connection/network connection between your Dialer and your carrier or sip switch.
http://goautodial.com
Empowering the next generation contact centers
gardo
 
Posts: 1926
Joined: Fri Sep 15, 2006 10:24 am
Location: Manila, 1004


Return to ViciDialNow - GoAutoDial

Who is online

Users browsing this forum: No registered users and 42 guests