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HANGUP PROBLEM

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HANGUP PROBLEM

Postby oshonubi » Thu Mar 29, 2012 11:27 am

Hello,

Please help with this challenge. I have an E1 card configured to pick calls. However, whenever the call comes it, the status immediately changes from LIVE to Hangup.

Here is my extensions.conf

exten => _X.,1,Answer
exten => _X.,n,AGI(agi-VDAD_ALL_inbound.agi,CIDLOOKUP-----LB----HCPs-----07098141858--------------------101-----234)
exten => _X.,n,Hangup()

Here is my chan_dahdi.conf

[trunkgroups]
[channels]
;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;
;; General Information ;
;;;;;;;;;;;;;;;;;;;;;;;;;;;;;
musiconhold=default
language=en
;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;
;;Callerid Information Group ;
;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;
usecallerid=yes
callerid=asreceived
usecallerid=yes
hidecallerid=no
callwaitingcallerid=yes
;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;
;;Software Echo Management ;
;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;
echocancel=yes
echocancelwhenbridged=no
echotraining=800
;;;;;;;;;;;;;;;;;;;;;;;;;;;;
;; Call Management ;
;;;;;;;;;;;;;;;;;;;;;;;;;;;;
threewaycalling=yes
transfer=yes
cancallforward=yes
callreturn=yes
callgroup=1
pickupgroup=1
immediate=no
callwaiting=yes
canpark=yes
immediate=no
;;;;;;;;;;;;;;;;;;;;;;;;;;;
;; Transmission Line ;
;;;;;;;;;;;;;;;;;;;;;;;;;;;
rxgain=1.0
txgain=1.0
;;;;;;;;;;;;;;;;;;;;;;;;;;;
;; Miscellaneous ;
;;;;;;;;;;;;;;;;;;;;;;;;;;
;amaflags=default
hanguponpolarityswitch=yes
answeronpolarityswitch=yes
callprogress=yes
;busydetect=yes
;busycount=4
pridialplan=unknown
nationalprefix=0
internationalprefix=009
;;;;;;;;;;;;;;;;;;;;;;;;;;;
;; Signalling ;
;;;;;;;;;;;;;;;;;;;;;;;;;;
group=1
context=default
signalling=pri_cpe
switchtype=euroisdn
channel => 1-15,17-31

#include dahdi-channels.conf

Here is my dahdi-channels.conf

; Autogenerated by /usr/sbin/dahdi_genconf on Tue Mar 27 11:38:58 2012
; If you edit this file and execute /usr/sbin/dahdi_genconf again,
; your manual changes will be LOST.
; Dahdi Channels Configurations (chan_dahdi.conf)
;
; This is not intended to be a complete chan_dahdi.conf. Rather, it is intended
; to be #include-d by /etc/chan_dahdi.conf that will include the global settings
;

; Span 1: AX1D/0/1 "AX1D (E1|T1) Card 0 Span 1" (MASTER) HDB3/CCS/CRC4 RED
group=0,11
context=default
switchtype=euroisdn
signalling=pri_cpe
channel => 1-15,17-31
context=default
group=63

Here is my asterisk cli

[Jan 1 03:17:54] -- Accepting call from '0xxxxxxxxxx' to 'xxxxxxxx' on channel 0/2, span 1
[Jan 1 03:17:54] -- Executing [4482150@default:1] Answer("DAHDI/2-1", "") in new stack
[Jan 1 03:17:54] -- Executing [4482150@default:2] AGI("DAHDI/2-1", "agi-VDAD_ALL_inbound.agi|CIDLOOKUP-----LB-----HCPs-----07098141858--------------------101-----234") in new stack
[Jan 1 03:17:54] -- Launched AGI Script /var/lib/asterisk/agi-bin/agi-VDAD_ALL_inbound.agi
[Jan 1 03:17:55] -- Playing 'sip-silence' (escape_digits=) (sample_offset 0)
[Jan 1 03:17:55] -- Playing 'sip-silence' (escape_digits=) (sample_offset 0)
[Jan 1 03:17:57] -- Started music on hold, class 'default', on DAHDI/2-1
[Jan 1 03:18:01] -- Stopped music on hold on DAHDI/2-1
[Jan 1 03:18:01] -- Playing 'sip-silence' (escape_digits=) (sample_offset 0)
[Jan 1 03:18:01] -- Playing 'sip-silence' (escape_digits=) (sample_offset 0)
[Jan 1 03:18:01] == Parsing '/etc/asterisk/manager.conf': [Jan 1 03:18:01] Found
[Jan 1 03:18:01] == Manager 'sendcron' logged on from 127.0.0.1
[Jan 1 03:18:01] == Manager 'sendcron' logged off from 127.0.0.1
[Jan 1 03:18:01] == Parsing '/etc/asterisk/manager.conf': [Jan 1 03:18:01] Found
[Jan 1 03:18:01] == Manager 'sendcron' logged on from 127.0.0.1
[Jan 1 03:18:02] -- Playing 'generic_hold' (escape_digits=) (sample_offset 0)
[Jan 1 03:18:02] -- Started music on hold, class 'default', on DAHDI/2-1
[Jan 1 03:18:06] == Parsing '/etc/asterisk/manager.conf': [Jan 1 03:18:06] Found
[Jan 1 03:18:06] == Manager 'sendcron' logged on from 127.0.0.1
[Jan 1 03:18:06] == Manager 'sendcron' logged off from 127.0.0.1
[Jan 1 03:18:07] == Manager 'sendcron' logged off from 127.0.0.1
[Jan 1 03:18:07] == Parsing '/etc/asterisk/manager.conf': [Jan 1 03:18:07] Found
[Jan 1 03:18:07] == Manager 'sendcron' logged on from 127.0.0.1
[Jan 1 03:18:07] -- Executing [192*168*019*230*78600051@default:1] Answer("Local/192*168*019*230*78600051@default-8a4c,2", "") in new stack
[Jan 1 03:18:07] -- Executing [192*168*019*230*78600051@default:2] AGI("Local/192*168*019*230*78600051@default-8a4c,2", "agi-VDAD_ALL_inbound.agi|CIDLOOKUP-----LB-----HCPs-----07098141858--------------------101-----234") in new stack
[Jan 1 03:18:07] > Channel Local/192*168*019*230*78600051@default-8a4c,1 was answered.
[Jan 1 03:18:07] -- Executing [83047777777777@vicidial-auto:1] Answer("Local/192*168*019*230*78600051@default-8a4c,1", "") in new stack
[Jan 1 03:18:07] -- Executing [83047777777777@vicidial-auto:2] Playback("Local/192*168*019*230*78600051@default-8a4c,1", "ding") in new stack
[Jan 1 03:18:07] -- Launched AGI Script /var/lib/asterisk/agi-bin/agi-VDAD_ALL_inbound.agi
[Jan 1 03:18:07] -- <Local/192*168*019*230*78600051@default-8a4c,1> Playing 'ding' (language 'en')
[Jan 1 03:18:07] WARNING[4997]: file.c:1292 waitstream_core: Unexpected control subclass '-1'
[Jan 1 03:18:07] -- Executing [83047777777777@vicidial-auto:3] Hangup("Local/192*168*019*230*78600051@default-8a4c,1", "") in new stack
[Jan 1 03:18:07] == Spawn extension (vicidial-auto, 83047777777777, 3) exited non-zero on 'Local/192*168*019*230*78600051@default-8a4c,1'
[Jan 1 03:18:07] -- Executing [h@vicidial-auto:1] DeadAGI("Local/192*168*019*230*78600051@default-8a4c,1", "agi://127.0.0.1:4577/call_log--HVcauses--PRI-----NODEBUG-----16---------------") in new stack
[Jan 1 03:18:07] -- AGI Script agi://127.0.0.1:4577/call_log--HVcauses ... ---------- completed, returning 0
[Jan 1 03:18:07] == Spawn extension (default, 192*168*019*230*78600051, 2) exited non-zero on 'Local/192*168*019*230*78600051@default-8a4c,2'
[Jan 1 03:18:07] -- Executing [h@default:1] DeadAGI("Local/192*168*019*230*78600051@default-8a4c,2", "agi://127.0.0.1:4577/call_log--HVcauses--PRI-----NODEBUG-----0---------------") in new stack
[Jan 1 03:18:07] -- AGI Script agi://127.0.0.1:4577/call_log--HVcauses ... ---------- completed, returning 0
[Jan 1 03:18:08] -- Stopped music on hold on DAHDI/2-1
[Jan 1 03:18:08] -- Playing 'sip-silence' (escape_digits=) (sample_offset 0)
[Jan 1 03:18:08] -- Playing 'sip-silence' (escape_digits=) (sample_offset 0)
[Jan 1 03:18:08] -- Playing 'sip-silence' (escape_digits=) (sample_offset 0)
[Jan 1 03:18:08] -- Playing 'sip-silence' (escape_digits=) (sample_offset 0)
[Jan 1 03:18:08] ERROR[4916]: utils.c:966 ast_carefulwrite: write() returned error: Broken pipe
[Jan 1 03:18:08] -- AGI Script agi-VDAD_ALL_inbound.agi completed, returning 0
[Jan 1 03:18:08] -- Executing [192*168*019*230*8600051@default:1] Answer("DAHDI/2-1", "") in new stack
[Jan 1 03:18:08] -- Executing [192*168*019*230*8600051@default:2] AGI("DAHDI/2-1", "agi-VDAD_ALL_inbound.agi|CIDLOOKUP-----LB-----HCPs-----07098141858--------------------101-----234") in new stack
[Jan 1 03:18:08] -- Launched AGI Script /var/lib/asterisk/agi-bin/agi-VDAD_ALL_inbound.agi
[Jan 1 03:18:09] -- Playing 'sip-silence' (escape_digits=) (sample_offset 0)
[Jan 1 03:18:09] -- Playing 'sip-silence' (escape_digits=) (sample_offset 0)
[Jan 1 03:18:11] -- Started music on hold, class 'default', on DAHDI/2-1
[Jan 1 03:18:11] == Manager 'sendcron' logged off from 127.0.0.1
[Jan 1 03:18:15] -- Stopped music on hold on DAHDI/2-1
[Jan 1 03:18:15] -- Playing 'sip-silence' (escape_digits=) (sample_offset 0)
[Jan 1 03:18:15] -- Playing 'sip-silence' (escape_digits=) (sample_offset 0)
[Jan 1 03:18:16] -- Playing 'generic_hold' (escape_digits=) (sample_offset 0)
[Jan 1 03:18:16] -- Started music on hold, class 'default', on DAHDI/2-1




Image


Whereas when I use the following dial plan

exten=>_X.,1,playback(demo-instruct)
exten=>_X.,n,goto(1)
exten=>_X.,n,hangup()


This is the cli I got

-- Accepting call from 'xxxxxxxx' to 'xxxxx' on channel 0/4, span 1
-- Executing [4482150@default:1] Playback("DAHDI/4-1", "demo-instruct") in new stack
-- <DAHDI/4-1> Playing 'demo-instruct' (language 'en')
== Refreshing DNS lookups.
== Refreshing DNS lookups.
-- Channel 0/4, span 1 got hangup request, cause 111
== Spawn extension (default, 4482150, 1) exited non-zero on 'DAHDI/4-1'
-- Executing [h@default:1] DeadAGI("DAHDI/4-1", "agi://127.0.0.1:4577/call_log--HVcauses--PRI-----NODEBUG-----111---------------") in new stack
-- AGI Script agi://127.0.0.1:4577/call_log--HVcauses ... ---------- completed, returning 0
-- Hungup 'DAHDI/4-1'
Vicidial Scratch Install
Rocky Linux 9.2
PHP 8.0
Asterisk 16.17.0-vici
Dahdi 3.2
oshonubi
 
Posts: 169
Joined: Mon Jun 15, 2009 8:36 am
Location: Lagos, Nigeria
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Postby williamconley » Sat Mar 31, 2012 9:48 pm

Save yourself some headache. Call Gardo and pay him to configure your T1. He does it all the time, very good and very fast. And he Built the GoAutoDial .iso installation of Vicidial. You could also call Kumba (he built the Vicibox Redux installation .iso, but I've not heard a lot about him dealing directly with T1s commercially ... so I don't know). The Vicidial Group can do it as well, but they seem to stay pretty busy these days :)
Vicidial Installation and Repair, plus Hosting and Colocation
Newest Product: Vicidial Agent Only Beep - Beta
http://www.PoundTeam.com # 352-269-0000 # +44(203) 769-2294
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Posts: 20256
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HANGUP PROBLEM

Postby oshonubi » Sun Apr 01, 2012 9:39 am

Hello William,

Thanks for the response. I really appreciate it. I will get in touch with them
Vicidial Scratch Install
Rocky Linux 9.2
PHP 8.0
Asterisk 16.17.0-vici
Dahdi 3.2
oshonubi
 
Posts: 169
Joined: Mon Jun 15, 2009 8:36 am
Location: Lagos, Nigeria
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Re: HANGUP PROBLEM

Postby chinita17 » Tue Apr 17, 2012 5:09 pm

you need to upgrade your svn and check the extensions.conf file. see if meetme are presently there.... ^_^
Single Server | GoAutodial CE 2.1 | VERSION: 2.4-309a | BUILD: 110430-1642 | No other hardware | VtigerCRM 5.1.0 |
chinita17
 
Posts: 27
Joined: Thu Feb 23, 2012 5:21 pm
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Re: HANGUP PROBLEM

Postby oshonubi » Wed Apr 18, 2012 2:31 am

Hello,

Thanks for the response. The issue was the DID the provider passed to me. The DID was not correct. What I did was to change from X.1; to s,1 and disable DID and the whole issue was resolved.
Vicidial Scratch Install
Rocky Linux 9.2
PHP 8.0
Asterisk 16.17.0-vici
Dahdi 3.2
oshonubi
 
Posts: 169
Joined: Mon Jun 15, 2009 8:36 am
Location: Lagos, Nigeria
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