SIP Listen Version Problem

[kashan]

When i click on LISTEN to monitor agent call I get a message
"Firefox dosen't know how to open this address, because the protocol (sip) isn't associated with any program.


Please Help

[lkeller]

Do you have a phone setup? If you plan to listen to the calls from your computer (through headphones or speaker) then you need to install a softphone.

[kashan]

I've already installed soft phones (X Pro) but it is not associated with firefox.

[enjay]

Open My Computer

Tools->Folder Options->File Types

look for (NONE) URL:SIP Protocol

once selected click advanced and ensure there is an open action pointed to that application.

-enjay

[kashan]

I checked there but there is no File Type : (NONE) URL:SIP Protocol.

Can u Please, tell me how to add SIP protocol in file types.

[enjay]

Try uninstalling xpro creating a new profile on your system and reinstall xpro...