upgrade on goautodial

[noworldorder]

Is the upgrade process on goautodial the same as for Vicidial i.e. this one?:

http://www.vicidial.org/VICIDIALforum/v ... hp?t=16326

I set up a survey campagin in vicibox. I am now trying to d othe same for a friend that is using goautodial. It seems that CALLMENU is not an option in goautodial.

when I go to CAMPAIGN --> DETAILS --> SURVEY --> Survey Method

There is no CALLMENU option in the drop down box like there is in vicibox

I would hope that if I upgrade this feature will be present.

[rrb555]

it would be help if you could give the exact GoAutodial installer,version and build.

I am not sure if it is the same with Vicibox. but there is a guide made by GoAutodial team if you upgrade from 2.0 to 2.1 version

[noworldorder]

it is 2.1
VERSION: 2.4-309a
BUILD: 110430-1642

I am not sure if an upgrade will give me the features I need (the call menu feature for surveys and irv report logging) as this was available years ago so I would have expected it would be on this version

[gardo]

You can safely follow the Vicidial SVN upgrade HOWTO. This will update the Vicidial software in your GoAutoDial system to the latest SVN version. As a side note, you won't be able to use the default agent UI that comes with GoAutoDial.

[noworldorder]

thanks gardo.

Do you thing that upgrading the trunk would provide the following features that are not in the current version of goautodial:

1. call menu option for surveys campaigns
2. irv report logging

[gardo]

Yes. If those features are available in the latest SVN trunk then you can get them by upgrading Vicidial.

[noworldorder]

I tried upgrading the trunk but it didn't work. Still VERSION: 2.4-309a

It seemed to work on the CLI but no change. I tried doing this step:

cd /usr/src/astguiclient/trunk
mysql
use asterisk
\. /usr/src/astguiclient/trunk/extras/upgrade_2.4.sql
quit

but cd /usr/src/astguiclient/trunk is the wrong path in goautodial. Any ideas?

[noworldorder]

has anyone successfully upgraded goautodial using the vicidial protocall? It has not worked for me as stated in the above post. Would love to get this resolved...

[rrb555]

I have experienced upgrading one test server of mine to the latest svn trunk

[noworldorder]

Hmm... Well I followed the standard vicidial uprgade proceedure and it did not work.

I tried doing this step:

cd /usr/src/astguiclient/trunk
mysql
use asterisk
\. /usr/src/astguiclient/trunk/extras/upgrade_2.4.sql
quit

but cd /usr/src/astguiclient/trunk is the wrong path in goautodial.

I then made a trunk folder in usr/src/astguiclient and did the upgrade again with no luck.

[rrb555]

are u able to download the latest svn trunk?

svn checkout svn://svn.eflo.net:3690/agc_2-X/trunk

[noworldorder]

yes - when I made ta trunk folder in usr/src/astguiclient it downloaded. But when I look in the trunk folder nothing is there (is this normal?)

[rrb555]

no, there's should be a lot of files there (i.e install.pl, version, extras)

[noworldorder]

so why did it work for you and not for me??? You know what... I did an MYSQL restore before the upgrade. Could that have messed things up?

[cyberchoy123]

did you backup using the ADMIN_backup.pl and restore using

mysql -u #username# -p #database# < #dump_file#

Thanks