No Live Calls
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No Live Calls
by gmcust3 » Wed May 09, 2012 1:36 pm
Anyone facing NO LIVE CALLS issue in GoAutoDial ?
GoAutoDial CE
VERSION: 2.4-309a
BUILD: 110430-1642
No other software installed on the box.
I've read the manager manual.
VERSION: 2.4-309a
BUILD: 110430-1642
No other software installed on the box.
I've read the manager manual.
- gmcust3
- Posts: 1148
- Joined: Sat Oct 24, 2009 1:15 pm
Re: No Live Calls
by williamconley » Wed May 09, 2012 2:20 pm
Probably. Everyone with no agents logged in, no undialed leads, no functional carriers. Lots of reasons. What do you suppose yours is?
Perhaps you could describe the situation with a bit more detail.
Perhaps you could describe the situation with a bit more detail.
Vicidial Installation and Repair, plus Hosting and Colocation
Newest Product: Vicidial Agent Only Beep - Beta
http://www.PoundTeam.com # 352-269-0000 # +44(203) 769-2294
Newest Product: Vicidial Agent Only Beep - Beta
http://www.PoundTeam.com # 352-269-0000 # +44(203) 769-2294
- williamconley
- Posts: 20258
- Joined: Wed Oct 31, 2007 4:17 pm
- Location: Davenport, FL (By Disney!)
Re: No Live Calls
by gmcust3 » Wed May 09, 2012 9:21 pm
Three agents logged in
More than 9000 leads are there
I have 4 carriers and all 4 carriers registers in asterisk
Internet is working perfectly
What can be the reason for no live calls?
And any command to restart the calls without rebooting the server?
Note :maximum time I see no live calls when 2 or more calls stretches more than 15 mins or so.
More than 9000 leads are there
I have 4 carriers and all 4 carriers registers in asterisk
Internet is working perfectly
What can be the reason for no live calls?
And any command to restart the calls without rebooting the server?
Note :maximum time I see no live calls when 2 or more calls stretches more than 15 mins or so.
GoAutoDial CE
VERSION: 2.4-309a
BUILD: 110430-1642
No other software installed on the box.
I've read the manager manual.
VERSION: 2.4-309a
BUILD: 110430-1642
No other software installed on the box.
I've read the manager manual.
- gmcust3
- Posts: 1148
- Joined: Sat Oct 24, 2009 1:15 pm
Re: No Live Calls
by gmcust3 » Thu May 10, 2012 2:45 am
Anyone faced this issue?
GoAutoDial CE
VERSION: 2.4-309a
BUILD: 110430-1642
No other software installed on the box.
I've read the manager manual.
VERSION: 2.4-309a
BUILD: 110430-1642
No other software installed on the box.
I've read the manager manual.
- gmcust3
- Posts: 1148
- Joined: Sat Oct 24, 2009 1:15 pm
Re: No Live Calls
by williamconley » Thu May 10, 2012 10:25 pm
During this situation, are there leads in the hopper?
Are the "logged in agents" showing as READY in the realtime monitor?
Are the "logged in agents" showing as READY in the realtime monitor?
Vicidial Installation and Repair, plus Hosting and Colocation
Newest Product: Vicidial Agent Only Beep - Beta
http://www.PoundTeam.com # 352-269-0000 # +44(203) 769-2294
Newest Product: Vicidial Agent Only Beep - Beta
http://www.PoundTeam.com # 352-269-0000 # +44(203) 769-2294
- williamconley
- Posts: 20258
- Joined: Wed Oct 31, 2007 4:17 pm
- Location: Davenport, FL (By Disney!)
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