A little issue with vendor_lead_code and fronter variables

[eijal]

Hi,
May be there is a little issue with vendor_lead_code and fronter variables. OK this is what happen:

The fronter makes a consultative transfer and all data is transferred correctly for the first time, including --A--vendor_lead_code--B-- and --A--fronter--B-- (I am transfering all my necesaries variables to a iframe in the CLOSER campaign), but IF for some reason the CLOSER leaves the 3-way call and the FRONTER attempts to make another consultative transfer (in the same call and customer), again almost all data is transferred correctly, except the --A--vendor_lead_code--B-- and --A--fronter--B-- variables, now they are from the CLOSER and not from de FRONTER.

PD.
If the FRONTER goes a head with another number and custormer everything is OK again

[mflorell]

How exactly are you doing consultative transfers?

What version of the vicidial.php code are you using?(build code from the last CHANGELOG entry at the top of the script)

[eijal]

How exactly are you doing consultative transfers?

What version of the vicidial.pp code are you using?(build code from the last CHANGELOG entry at the top of the script)

OK

First: The fronter is in a campaign called TestCamp, and I am doing the consultative transfer with CXFER90009

Second: A campaing called CLOSER with an In-Group called CL_TESTCAMP_L receives the consultative transfer.

Third: I am using VICIDIAL web-client version: 2.0.118 BUILD: 70213-1018 from http://domain/agc/vicidial.php

Note: Please tell me if you need more information, I think I am giving the exact information for the problem

[mflorell]

The data should be updated to the last agent who touched the record, if the first closer hung up and then waited a little while before dispositioning the call, his data could have overwritten the data sent by the fronter while waiting for the second closer to get on the line.

I have not heard of sending to one internal closer then hanging up and sending to a seconds internal fronter, what kind of campaign are you doing?

[eijal]

It's just what I saw in one of my tests. Maybe that situation never happen with me. Just I wanted to tell you about that, It could be a bug I don't know.
Thanks Matt