How can I check from reports through Vicidial who has called to my inbound ivr? In the Reports section there is only the Inbound IVR Reports but that shows only the call amount and time details.
Should the calls go to a list or something like that? If yes then how? Because there is not an option for that in the Call Menu configuration. I can see the data from database but that is not the way I would like to do it...
Detailed IVR caller reports
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Detailed IVR caller reports
by rsaaris » Wed Jun 06, 2012 3:00 am
Vicibox 3.1.15 / .iso
VERSION: 2.6-393a
BUILD: 130124-1721
Asterisk version: 1.4.38-vici
IBM System X3550/X3650
Sangoma E1 -card
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Re: Detailed IVR caller reports
by williamconley » Mon Aug 06, 2012 11:09 am
Excellent posting of system specs. Kudos. 
Reports -> "Inbound and Outbound Calling Reports" section: Inbound Report
At the top right corner: IVR REPORT
Reports -> "Inbound and Outbound Calling Reports" section: Inbound Report
At the top right corner: IVR REPORT
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Newest Product: Vicidial Agent Only Beep - Beta
http://www.PoundTeam.com # 352-269-0000 # +44(203) 769-2294
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