Manual Dial not allowed, lead not in list?
Moderators: gerski, enjay, williamconley, Op3r, Staydog, gardo, mflorell, MJCoate, mcargile, Kumba, Michael_N
3 posts
• Page 1 of 1
Manual Dial not allowed, lead not in list?
by udfxrookie » Mon Jun 18, 2012 5:46 pm
Trying to do a manual dial and Vici won't allow me... it says the lead is not in a list. What happened?
Vicibox 6.0.2 from Vicibox_v.6.0.x86_64-6.0.2.iso | Vicidial 2.10-452n build: 14111-0554 | Asterisk 1.8.31.0-vici | 1 AIO Setup Helping local companies startup www.AKAMarketing.net
- udfxrookie
- Posts: 178
- Joined: Thu Dec 10, 2009 9:42 am
- Location: Florida
Re: Manual Dial not allowed, lead not in list?
by mcargile » Tue Jun 19, 2012 3:43 pm
Sounds like you have a manual dial filter enabled on your campaign. This is normally done to prevent agents from calling number that are not in your lists such as their friends, and wasting time on those calls.
Michael Cargile | Director of Engineering | ViciDialGroup | http://www.vicidial.com
The official source for VICIDIAL services and support. 1-888-894-VICI (8424)
The official source for VICIDIAL services and support. 1-888-894-VICI (8424)
- mcargile
- Site Admin
- Posts: 617
- Joined: Tue Jan 16, 2007 9:38 am
Re: Manual Dial not allowed, lead not in list?
by udfxrookie » Wed Jun 20, 2012 5:11 pm
TY, Manual Dial Filter was enabled! =)
Vicibox 6.0.2 from Vicibox_v.6.0.x86_64-6.0.2.iso | Vicidial 2.10-452n build: 14111-0554 | Asterisk 1.8.31.0-vici | 1 AIO Setup Helping local companies startup www.AKAMarketing.net
- udfxrookie
- Posts: 178
- Joined: Thu Dec 10, 2009 9:42 am
- Location: Florida
3 posts
• Page 1 of 1
Who is online
Users browsing this forum: No registered users and 168 guests