Vicidial Cluster no audio

[beghins]

hi, i've a problem I've Two server Vicibox redux svn and one vicidial install manualy.

server 200 server (DB/WEB/Asterisk) called 200
S.O. Ubuntu server 10.04 lts 64bit
Intel core2 Duo 3.0GHz 4 GB Ram 2x HDD 500GB Raid 1
VERSION: 2.4-309a
BUILD: 110430-1642
© 2011 ViciDial Group
Asterisk 1.4.21.2

server 2 server (WEB/Asterisk) called 2
S.O. OpenSuse
ViciBox Redux v.3.1.12 64bit
Intel Xeon 1.60 GHz 4GB ram 2x HDD 78GB Raid1
VERSION: 2.4-309a
BUILD: 110430-1642
© 2011 ViciDial Group.
1.4.39.2-vici

server 245 server (WEB/Asterisk) called 245
S.O. OpenSuse
ViciBox Redux v.3.1.12 64bit
Intel Xeon 1.60 GHz 4GB ram 2x HDD 78GB Raid1
VERSION: 2.4-309a
BUILD: 110430-1642
© 2011 ViciDial Group.
1.4.38-vici





All server are with trunk IAX when server 245 place call and pass it to server 2 or 200 the agent view info in to web interface and talk fine.

if server 2 place call and pass it to server 200, agent view info in to web interface and talk fine.
if server 200 place call and pass it to server 2, agent view info in to web interface and talk fine

if server 2 or 200 place call pass it to server 245, agent view info in to web interface but no audio!

somebody help me?

[beghins]

But nobody can help me? this is a forum for vicidial? same idea?

[DomeDan]

Post the output from asterisk from server 245 when you place a call.

[beghins]

Tnx, i post only ten minutes of call from server 245, I update my info if server 245 place call and pass it to server 200 and 2, web page is ok but agent not talk because not listen audo if clik down of page to "Show conference call channel information" when call entry ther is only one channel sip of softphone

how i can insert more line of text? the log is very long

tnx for help

[DomeDan]

try to shorten it, you only need to paste the part of the log when one call is being made

[beghins]

[Jun 27 20:10:19] VERBOSE[12897] logger.c: [Jun 27 20:10:19] == Manager 'sendcron' logged off from 127.0.0.1
[Jun 27 20:10:19] VERBOSE[12898] logger.c: [Jun 27 20:10:19] == Spawn extension (default, 90931754350, 2) exited non-zero on 'Local/90931754350@default-e16c,2'
[Jun 27 20:10:19] VERBOSE[12898] logger.c: [Jun 27 20:10:19] -- Executing [h@default:1] DeadAGI("Local/90931754350@default-e16c,2", "agi://127.0.0.1:4577/call_log--HVcauses--PRI-----NODEBUG-----0-----CANCEL----------") in new stack
[Jun 27 20:10:19] VERBOSE[12898] logger.c: [Jun 27 20:10:19] -- AGI Script agi://127.0.0.1:4577/call_log--HVcauses ... ---------- completed, returning 0
[Jun 27 20:10:24] ERROR[12913] utils.c: write() returned error: Broken pipe
[Jun 27 20:10:24] ERROR[12913] utils.c: write() returned error: Broken pipe
[Jun 27 20:10:24] ERROR[12913] utils.c: write() returned error: Broken pipe
[Jun 27 20:10:24] VERBOSE[12913] logger.c: [Jun 27 20:10:24] == Manager 'sendcron' logged off from 127.0.0.1
[Jun 27 20:10:24] VERBOSE[12914] logger.c: [Jun 27 20:10:24] == Spawn extension (default, 90932771014, 2) exited non-zero on 'Local/90932771014@default-1afe,2'
[Jun 27 20:10:24] VERBOSE[12914] logger.c: [Jun 27 20:10:24] -- Executing [h@default:1] DeadAGI("Local/90932771014@default-1afe,2", "agi://127.0.0.1:4577/call_log--HVcauses--PRI-----NODEBUG-----0-----CANCEL----------") in new stack
[Jun 27 20:10:24] VERBOSE[12914] logger.c: [Jun 27 20:10:24] -- AGI Script agi://127.0.0.1:4577/call_log--HVcauses ... ---------- completed, returning 0
[Jun 27 20:10:27] VERBOSE[12959] logger.c: [Jun 27 20:10:27] -- SIP/SIPtrunk-00000f14 answered Local/90932641220@default-88d6,2
[Jun 27 20:10:27] VERBOSE[12958] logger.c: [Jun 27 20:10:27] > Channel Local/90932641220@default-88d6,1 was answered.
[Jun 27 20:10:27] ERROR[12958] utils.c: write() returned error: Broken pipe
[Jun 27 20:10:27] ERROR[12958] utils.c: write() returned error: Broken pipe
[Jun 27 20:10:27] VERBOSE[12988] logger.c: [Jun 27 20:10:27] -- Executing [8368@default:1] Playback("Local/90932641220@default-88d6,1", "sip-silence") in new stack
[Jun 27 20:10:27] ERROR[12958] utils.c: write() returned error: Broken pipe
[Jun 27 20:10:27] VERBOSE[12958] logger.c: [Jun 27 20:10:27] == Manager 'sendcron' logged off from 127.0.0.1
[Jun 27 20:10:27] VERBOSE[12988] logger.c: [Jun 27 20:10:27] -- <Local/90932641220@default-88d6,1> Playing 'sip-silence' (language 'en')
[Jun 27 20:10:27] WARNING[12988] file.c: Unexpected control subclass '-1'
[Jun 27 20:10:27] VERBOSE[12988] logger.c: [Jun 27 20:10:27] -- Executing [8368@default:2] AGI("Local/90932641220@default-88d6,1", "agi://127.0.0.1:4577/call_log") in new stack
[Jun 27 20:10:28] VERBOSE[12959] logger.c: [Jun 27 20:10:28] -- Executing [h@default:1] DeadAGI("Local/90932641220@default-88d6,2", "agi://127.0.0.1:4577/call_log--HVcauses--PRI-----NODEBUG-----16-----ANSWER-----15-----1") in new stack
[Jun 27 20:10:28] VERBOSE[12988] logger.c: [Jun 27 20:10:28] -- AGI Script agi://127.0.0.1:4577/call_log completed, returning 0
[Jun 27 20:10:28] VERBOSE[12988] logger.c: [Jun 27 20:10:28] -- Executing [8368@default:3] AGI("SIP/SIPtrunk-00000f14", "agi-VDAD_ALL_outbound.agi|NORMAL-----LB") in new stack
[Jun 27 20:10:28] VERBOSE[12988] logger.c: [Jun 27 20:10:28] -- Launched AGI Script /var/lib/asterisk/agi-bin/agi-VDAD_ALL_outbound.agi
[Jun 27 20:10:28] VERBOSE[12959] logger.c: [Jun 27 20:10:28] -- AGI Script agi://127.0.0.1:4577/call_log--HVcauses ... --15-----1 completed, returning 0
[Jun 27 20:10:28] VERBOSE[12959] logger.c: [Jun 27 20:10:28] == Spawn extension (default, 90932641220, 2) exited non-zero on 'Local/90932641220@default-88d6,2'
[Jun 27 20:10:28] ERROR[12988] utils.c: write() returned error: Broken pipe
[Jun 27 20:10:28] VERBOSE[12988] logger.c: [Jun 27 20:10:28] -- AGI Script agi-VDAD_ALL_outbound.agi completed, returning 0
[Jun 27 20:10:28] VERBOSE[12988] logger.c: [Jun 27 20:10:28] -- Executing [192*168*001*200*8600071@default:1] Dial("SIP/SIPtrunk-00000f14", "IAX2/vici:FastNewServerP4ss@192.168.1.200:4569/8600071|55|oT") in new stack
[Jun 27 20:10:28] VERBOSE[12988] logger.c: [Jun 27 20:10:28] -- Called vici:FastNewServerP4ss@192.168.1.200:4569/8600071
[Jun 27 20:10:28] VERBOSE[2632] logger.c: [Jun 27 20:10:28] -- Call accepted by 192.168.1.200 (format ulaw)
[Jun 27 20:10:28] VERBOSE[2632] logger.c: [Jun 27 20:10:28] -- Format for call is ulaw
[Jun 27 20:10:28] VERBOSE[12988] logger.c: [Jun 27 20:10:28] -- IAX2/ViciAst-2188 answered SIP/SIPtrunk-00000f14
[Jun 27 20:10:33] VERBOSE[13001] logger.c: [Jun 27 20:10:33] == Parsing '/etc/asterisk/manager.conf': [Jun 27 20:10:33] VERBOSE[13001] logger.c: [Jun 27 20:10:33] Found
[Jun 27 20:10:33] VERBOSE[13001] logger.c: [Jun 27 20:10:33] == Manager 'sendcron' logged on from 127.0.0.1
[Jun 27 20:10:33] VERBOSE[13002] logger.c: [Jun 27 20:10:33] -- Executing [90931758452@default:1] AGI("Local/90931758452@default-4933,2", "agi://127.0.0.1:4577/call_log") in new stack
[Jun 27 20:10:33] VERBOSE[13002] logger.c: [Jun 27 20:10:33] -- AGI Script agi://127.0.0.1:4577/call_log completed, returning 0
[Jun 27 20:10:33] VERBOSE[13002] logger.c: [Jun 27 20:10:33] -- Executing [90931758452@default:2] Dial("Local/90931758452@default-4933,2", "sip/0931758452@SIPtrunk||o") in new stack
[Jun 27 20:10:33] VERBOSE[13002] logger.c: [Jun 27 20:10:33] -- Called 0931758452@SIPtrunk
[Jun 27 20:10:35] VERBOSE[13002] logger.c: [Jun 27 20:10:35] -- SIP/SIPtrunk-00000f15 is making progress passing it to Local/90931758452@default-4933,2
[Jun 27 20:10:39] VERBOSE[13016] logger.c: [Jun 27 20:10:39] == Parsing '/etc/asterisk/manager.conf': [Jun 27 20:10:39] VERBOSE[13016] logger.c: [Jun 27 20:10:39] Found
[Jun 27 20:10:39] VERBOSE[13016] logger.c: [Jun 27 20:10:39] == Manager 'sendcron' logged on from 127.0.0.1
[Jun 27 20:10:39] VERBOSE[13017] logger.c: [Jun 27 20:10:39] -- Executing [9078476413@default:1] AGI("Local/9078476413@default-229b,2", "agi://127.0.0.1:4577/call_log") in new stack
[Jun 27 20:10:39] VERBOSE[13017] logger.c: [Jun 27 20:10:39] -- AGI Script agi://127.0.0.1:4577/call_log completed, returning 0
[Jun 27 20:10:39] VERBOSE[13017] logger.c: [Jun 27 20:10:39] -- Executing [9078476413@default:2] Dial("Local/9078476413@default-229b,2", "sip/078476413@SIPtrunk||o") in new stack
[Jun 27 20:10:39] VERBOSE[13017] logger.c: [Jun 27 20:10:39] -- Called 078476413@SIPtrunk
[Jun 27 20:10:39] VERBOSE[13023] logger.c: [Jun 27 20:10:39] == Parsing '/etc/asterisk/manager.conf': [Jun 27 20:10:39] VERBOSE[13023] logger.c: [Jun 27 20:10:39] Found
[Jun 27 20:10:39] VERBOSE[13023] logger.c: [Jun 27 20:10:39] == Manager 'sendcron' logged on from 127.0.0.1
[Jun 27 20:10:39] VERBOSE[13024] logger.c: [Jun 27 20:10:39] == Parsing '/etc/asterisk/manager.conf': [Jun 27 20:10:39] VERBOSE[13024] logger.c: [Jun 27 20:10:39] Found
[Jun 27 20:10:39] VERBOSE[13024] logger.c: [Jun 27 20:10:39] == Manager 'sendcron' logged on from 127.0.0.1
[Jun 27 20:10:39] VERBOSE[13026] logger.c: [Jun 27 20:10:39] -- Executing [90564633074@default:1] AGI("Local/90564633074@default-a1fb,2", "agi://127.0.0.1:4577/call_log") in new stack
[Jun 27 20:10:39] VERBOSE[13025] logger.c: [Jun 27 20:10:39] -- Executing [90302592543@default:1] AGI("Local/90302592543@default-15f7,2", "agi://127.0.0.1:4577/call_log") in new stack
[Jun 27 20:10:39] VERBOSE[13026] logger.c: [Jun 27 20:10:39] -- AGI Script agi://127.0.0.1:4577/call_log completed, returning 0
[Jun 27 20:10:39] VERBOSE[13026] logger.c: [Jun 27 20:10:39] -- Executing [90564633074@default:2] Dial("Local/90564633074@default-a1fb,2", "sip/0564633074@SIPtrunk||o") in new stack
[Jun 27 20:10:39] VERBOSE[13026] logger.c: [Jun 27 20:10:39] -- Called 0564633074@SIPtrunk
[Jun 27 20:10:39] VERBOSE[13025] logger.c: [Jun 27 20:10:39] -- AGI Script agi://127.0.0.1:4577/call_log completed, returning 0
[Jun 27 20:10:39] VERBOSE[13025] logger.c: [Jun 27 20:10:39] -- Executing [90302592543@default:2] Dial("Local/90302592543@default-15f7,2", "sip/0302592543@SIPtrunk||o") in new stack
[Jun 27 20:10:39] VERBOSE[13025] logger.c: [Jun 27 20:10:39] -- Called 0302592543@SIPtrunk
[Jun 27 20:10:40] VERBOSE[13025] logger.c: [Jun 27 20:10:40] -- SIP/SIPtrunk-00000f18 is ringing
[Jun 27 20:10:40] VERBOSE[13025] logger.c: [Jun 27 20:10:40] -- SIP/SIPtrunk-00000f18 is making progress passing it to Local/90302592543@default-15f7,2
[Jun 27 20:10:40] VERBOSE[13017] logger.c: [Jun 27 20:10:40] -- SIP/SIPtrunk-00000f16 is ringing
[Jun 27 20:10:40] VERBOSE[13017] logger.c: [Jun 27 20:10:40] -- SIP/SIPtrunk-00000f16 is making progress passing it to Local/9078476413@default-229b,2
[Jun 27 20:10:41] VERBOSE[13026] logger.c: [Jun 27 20:10:41] -- SIP/SIPtrunk-00000f17 is ringing
[Jun 27 20:10:41] VERBOSE[13026] logger.c: [Jun 27 20:10:41] -- SIP/SIPtrunk-00000f17 is making progress passing it to Local/90564633074@default-a1fb,2
[Jun 27 20:10:44] VERBOSE[12988] logger.c: [Jun 27 20:10:44] -- Executing [h@default:1] DeadAGI("SIP/SIPtrunk-00000f14", "agi://127.0.0.1:4577/call_log--HVcauses--PRI-----NODEBUG-----16-----ANSWER-----16-----16") in new stack
[Jun 27 20:10:44] WARNING[12988] res_agi.c: Running DeadAGI on a live channel will cause problems, please use AGI
[Jun 27 20:10:44] VERBOSE[12988] logger.c: [Jun 27 20:10:44] -- AGI Script agi://127.0.0.1:4577/call_log--HVcauses ... -16-----16 completed, returning 0
[Jun 27 20:10:44] VERBOSE[12988] logger.c: [Jun 27 20:10:44] -- Hungup 'IAX2/ViciAst-2188'

[fibres]

Hi

I am assuming that the above log extract is from the server passing the call to Server 245?

Do you have log info of the call arriving on server 245?

Also what happens if a call is placed on server 245 and goes to an agent connected to server 245? Does this work?

If not then the issue is somewhere on 245. I am no expert at asterisk logs but from looking at the it seems as if the server is succesfully passing the call to the other server.

I asume that server 245 has the ip address 192.168.0.200?

Regards

[beghins]

The log is from 245, if server 245 place call and pass it to agent connect at 245 agent talk fine!

if 245 place call and pass it to agent connect at server 200 agent view in web page info, but the call not audio, if clik down of page to "Show conference call channel information" when call entry ther is only one channel sip of softphone. now i post log of server that recive call placed from server 245

Part of log server 200

Executing [h@default:1] DeadAGI("Local/90295300279@default-3135,2", "agi://127.0.0.1:4577/call_log--HVcauses--PRI-----NODEBUG-----16-----ANSWER-----7-----0") in new stack
[Jun 26 19:58:38] VERBOSE[13538] logger.c: -- Executing [8368@default:2] AGI("SIP/SIPtrunk-00000d34", "agi://127.0.0.1:4577/call_log") in new stack
[Jun 26 19:58:38] VERBOSE[13538] logger.c: -- AGI Script agi://127.0.0.1:4577/call_log completed, returning 0
[Jun 26 19:58:38] VERBOSE[13538] logger.c: -- Executing [8368@default:3] AGI("SIP/SIPtrunk-00000d34", "agi-VDAD_ALL_outbound.agi|NORMAL-----LB") in new stack
[Jun 26 19:58:38] VERBOSE[13538] logger.c: -- Launched AGI Script /var/lib/asterisk/agi-bin/agi-VDAD_ALL_outbound.agi
[Jun 26 19:58:39] ERROR[13538] utils.c: write() returned error: Broken pipe
[Jun 26 19:58:39] VERBOSE[13538] logger.c: -- AGI Script agi-VDAD_ALL_outbound.agi completed, returning 0
[Jun 26 19:58:39] VERBOSE[13538] logger.c: -- Executing [192*168*001*245*8600051@default:1] Dial("SIP/SIPtrunk-00000d34", "IAX2/ViciAst:81i302ce3dGIy3F@192.168.1.245:4569/8600051|55|oT") in new stack
[Jun 26 19:58:39] VERBOSE[13538] logger.c: -- Called ViciAst:81i302ce3dGIy3F@192.168.1.245:4569/8600051
[Jun 26 19:58:39] VERBOSE[6171] logger.c: -- Call accepted by 192.168.1.245 (format ulaw)
[Jun 26 19:58:39] VERBOSE[6171] logger.c: -- Format for call is ulaw
[Jun 26 19:58:39] VERBOSE[13538] logger.c: -- IAX2/vici-2081 answered SIP/SIPtrunk-00000d34
[Jun 26 19:58:39] VERBOSE[13527] logger.c: == Manager 'sendcron' logged off from 127.0.0.1
[Jun 26 19:58:39] VERBOSE[13546] logger.c: == Parsing '/etc/asterisk/manager.conf': [Jun 26 19:58:39] VERBOSE[13546] logger.c: Found
[Jun 26 19:58:39] VERBOSE[13546] logger.c: == Manager 'sendcron' logged on from 127.0.0.1