autodialing

[Aminovsky]

hi

i have i problem with autodialing ( predictive dialing) :


== Manager 'sendcron' logged on from 127.0.0.1
== Manager 'sendcron' logged off from 127.0.0.1
== Manager 'sendcron' logged off from 127.0.0.1
== Parsing '/etc/asterisk/manager.conf': Found
== Manager 'sendcron' logged on from 127.0.0.1
-- Executing AGI("Local/98597804@default-9bcd,2", "call_log.agi|98597804") i n new stack
-- Launched AGI Script /var/lib/asterisk/agi-bin/call_log.agi
-- AGI Script call_log.agi completed, returning 0
-- Executing Dial("Local/98597804@default-9bcd,2", "Zap/1/98597804&Zap/2/985 97804&Zap/3/98597804&Zap/4/98597804&Zap/5/98597804&Zap/8/98597804|55|tTo") in ne w stack
-- Called 1/98597804
-- Called 2/98597804
-- Called 3/98597804
-- Called 4/98597804
-- Called 5/98597804
-- Called 8/98597804
-- Zap/1-1 answered Local/98597804@default-9bcd,2
-- Hungup 'Zap/8-1'
-- Hungup 'Zap/5-1'
-- Hungup 'Zap/4-1'
-- Hungup 'Zap/3-1'
-- Hungup 'Zap/2-1'
> Channel Local/98597804@default-9bcd,1 was answered.
-- Executing AGI("Local/98597804@default-9bcd,1", "call_log.agi|8365") in ne w stack
== Manager 'sendcron' logged off from 127.0.0.1
-- Launched AGI Script /var/lib/asterisk/agi-bin/call_log.agi
== Spawn extension (default, 98597804, 2) exited non-zero on 'Local/98597804@d efault-9bcd,2'
-- Executing DeadAGI("Local/98597804@default-9bcd,2", "call_log.agi|h") in n ew stack
-- Launched AGI Script /var/lib/asterisk/agi-bin/call_log.agi
-- AGI Script call_log.agi completed, returning 0
-- Executing DeadAGI("Local/98597804@default-9bcd,2", "VD_hangup.agi|PRI---- -NODEBUG-----16-----ANSWER-----5-----1") in new stack
-- Launched AGI Script /var/lib/asterisk/agi-bin/VD_hangup.agi
-- AGI Script VD_hangup.agi completed, returning 0
-- AGI Script call_log.agi completed, returning 0
-- Executing AGI("Zap/1-1", "agi-VDADtransfer.agi|8365") in new stack
-- Launched AGI Script /var/lib/asterisk/agi-bin/agi-VDADtransfer.agi
-- AGI Script agi-VDADtransfer.agi completed, returning 0
-- Executing AGI("Zap/1-1", "agi-VDADtransfer.agi|8365") in new stack
-- Launched AGI Script /var/lib/asterisk/agi-bin/agi-VDADtransfer.agi
-- AGI Script agi-VDADtransfer.agi completed, returning 0
-- Executing AGI("Zap/1-1", "agi-VDADtransfer.agi|8365") in new stack
-- Launched AGI Script /var/lib/asterisk/agi-bin/agi-VDADtransfer.agi
-- AGI Script agi-VDADtransfer.agi completed, returning 0
-- Executing Hangup("Zap/1-1", "") in new stack
== Spawn extension (default, 8365, 5) exited non-zero on 'Zap/1-1'
-- Executing DeadAGI("Zap/1-1", "call_log.agi|h") in new stack
-- Launched AGI Script /var/lib/asterisk/agi-bin/call_log.agi
-- AGI Script call_log.agi completed, returning 0
-- Executing DeadAGI("Zap/1-1", "VD_hangup.agi|PRI-----NODEBUG-----16------- --------") in new stack
-- Launched AGI Script /var/lib/asterisk/agi-bin/VD_hangup.agi
-- AGI Script VD_hangup.agi completed, returning 0
-- Hungup 'Zap/1-1'

[mflorell]

How and why are you doing this?:

Executing Dial("Local/98597804@default-9bcd,2", "Zap/1/98597804&Zap/2/985 97804&Zap/3/98597804&Zap/4/98597804&Zap/5/98597804&Zap/8/98597804|55|tTo") in new stack

[Aminovsky]

i have 8 phone zap .

dialplan :

at the first dialing, the call must pass through zap1.
at the second dialing, if zap1 busy then the call must pass through zap2, ...
so on ...

[gerski]

what is zap configured to? is it fxs? post your dialplan for outbound in extensions.conf

[Aminovsky]

yes it's fxs,

this is my dialplan :
;------------------------ --------------------------------------
exten => _9XXXXXXX,1,AGI(call_log.agi,${EXTEN})
exten => _9XXXXXXX,2,Dial(${TRUNK1}/${EXTEN}&${TRUNK2}/${EXTEN}&${TRUNK3}/${EXTEN}&${TRUNK4}/${EXTEN}&${TRUNK5}/${EXTEN}&${TRUNK8}/${EXTEN},55,tTo)
exten => _9XXXXXXX,3,Hangup

;------------------------ --------------------------------------
exten => _2XXXXXXX,1,AGI(call_log.agi,${EXTEN})
exten => _2XXXXXXX,2,Dial(${TRUNK1}/${EXTEN}&${TRUNK2}/${EXTEN}&${TRUNK3}/${EXTEN}&${TRUNK4}/${EXTEN}&${TRUNK5}/${EXTEN}&${TRUNK8}/${EXTEN},55,tTo)
exten => _2XXXXXXX,3,Hangup

;------------------------ --------------------------------------
exten => _7XXXXXXX,1,AGI(call_log.agi,${EXTEN})
exten => _7XXXXXXX,2,Dial(${TRUNK1}/${EXTEN},55,tTo)
exten => _7XXXXXXX,3,Hangup
;-------------------------------------------------------------- CALL INTERNATIONAL --------------------

exten => _0033.,1,AGI(call_log.agi,${EXTEN})
exten => _0033.,2,Dial(${TRUNKIAX2}/${EXTEN},55,tTo)
exten => _0033.,3,Hangup

[gerski]

what are your trunks? is it pri? you can define it group so it can randomly send to those trunks..

[Aminovsky]

trunks ::

[globals]
CONSOLE=Console/dsp ; Console interface for demo
TRUNK1=Zap/1
TRUNK2=Zap/2
TRUNK3=Zap/3
TRUNK4=Zap/4
TRUNK5=Zap/5
TRUNK8=Zap/8

[mflorell]

I would not recommend using POTS phone lines for VICIDIAL. There are all sorts of problems in call status detection that you will run into. If you cannot get some kind of T1/E1 you are much better off using SIP or IAX VOIP trunks.

[Aminovsky]

we cant use now E1 nor IAX nor SIP Trunk, we ordered an E1 card, but now we must start to use TDM400P card until we get the new one.

[Aminovsky]

when i start a campaign it whork if the status is manual but it dosn't when the status is automatique " predictive "

[jonsolbg]

Hi, I think your problem is in asterisk and not the vicidial.

For that you wanted to do you must define the trunk like this:
TRUNK=Zap/r1

The r means: use a round-robin search, starting at the next highest channel than last
; time (aka. ascending rotary hunt group).
So if you have 8 channels you'll dial the first, then the second and so on untill start again with the first.

In every channel definition you must set the group, for instance:

group=1
signalling=fxs_ks
context=any_context
channel=3

group=1
signalling=fxs_ks
context=any_context
channel=2

group=1
signalling=fxs_ks
context=any_context
channel=4

So, you'll have 3 channels and every one of them will have its turn to be gateway.