Confusion!

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Confusion!

Postby joako » Fri Jul 06, 2012 7:28 pm

ViciBox is too confusing! Please post on the site itself what is the difference between server and preload and the basic install steps!

Basically my situation is as follows:

I download ViciBox 3.1.15 and install it and test upgrading a very old version of ViciDial. Works great and no issues... EXCEPT this version I downloaded is 64bit and I need the 32bits version for the production server hardware.
So now I download the ViciBox 3.1.15 i686 version and it's not working as expected. Even from the web broswer it's redirecting to /vicidial/welcome.php but there's no such file! Maybe I have to run some command, but how do I know that!?
joako
 
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Re: Confusion!

Postby joako » Fri Jul 06, 2012 7:55 pm

There's something wrong with this disc. vicibox-install doesn't work for sure.

vicibox-express so far seems to be progressing, but there are missing files on the i686 disc:


Configuring general pre-requisites

Configuring DataBase Server pre-requisites
mv: cannot stat `phpMyAdmin-3.3.8.1-english': No such file or directory

Configuring Web Server pre-requisites
ln: creating symbolic link `pl': File exists
sed: can't read default-server.conf: No such file or directory
joako
 
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Re: Confusion!

Postby DomeDan » Mon Jul 09, 2012 3:01 am

I agree on the point that there is no explanation on preload vs standard, there should be.
But there is install steps:
If you follow our walk through you should end up with a fully function VICIDIAL system.

walk through = http://download.vicidial.com/iso/vicibo ... nstall.pdf

Follow those steps and come back and post the errors if you encounter any.
I have seen the "default-server.conf"-problem before, here is the talk: viewtopic.php?f=8&t=23291

and you wrote "vicibox-install doesn't work for sure." what happens when you run that command?
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Re: Confusion!

Postby williamconley » Mon Jul 09, 2012 10:08 am

joako wrote:There's something wrong with this disc. vicibox-install doesn't work for sure.

vicibox-express so far seems to be progressing, but there are missing files on the i686 disc:


Configuring general pre-requisites

Configuring DataBase Server pre-requisites
mv: cannot stat `phpMyAdmin-3.3.8.1-english': No such file or directory

Configuring Web Server pre-requisites
ln: creating symbolic link `pl': File exists
sed: can't read default-server.conf: No such file or directory


many of these errors are actually notices. for instance: sed not reading the default server, i believe results in the script creating a new file (after failing to modify the non-existent one).

we never use the express version because the regular version is too easy. the express version was meant as a direct replacement for GoAutoDial, but I think it is missing the "Online Walk-through" that GoAutoDial has.
Vicidial Installation and Repair, plus Hosting and Colocation
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Re: Confusion!

Postby joako » Tue Jul 10, 2012 7:44 pm

Further confusion ensues: what is "express version?"
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Re: Confusion!

Postby williamconley » Tue Jul 10, 2012 9:06 pm

Check out the Vicibox.com website. There are two versions of the installation. One is the "Standard" install, the other can be referred to as "Express" or "Preload". I think. He could be referring to hardware he purchased from The Vicidial Group (they may call those "express").
Vicidial Installation and Repair, plus Hosting and Colocation
Newest Product: Vicidial Agent Only Beep - Beta
http://www.PoundTeam.com # 352-269-0000 # +44(203) 769-2294
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