Save lead ID at local Agent system

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Save lead ID at local Agent system

Postby krishnakeshwar » Sat Jul 28, 2012 1:42 am

Hello Dear,

I have one Q. i want to same lead id in a notepad, when agent dial outbound call, lead id will be save as text format in local system C drive. please guide me how to setup this.

VERSION: 2.4-352a
BUILD: 111227-1938
Cent OS 5.8
Asterisk : 1.4.29 vici.

Waiting for your good response..
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Re: Save lead ID at local Agent system

Postby williamconley » Sat Jul 28, 2012 11:02 pm

copy the lead id to the "vendor id" field so the agent can see it and copy it.

Please post your installation method, here's my standard statement regarding that:

when you post, please post your entire configuration including (but not limited to) your installation method and vicidial version with build.

this IS a requirement for posting along with reading the stickies (at the top of each forum) and the manager's manual (available on EFLO.net, both free and paid versions)

You should also post: Asterisk version, telephony hardware (model number is helpful here), cluster information if you have one, and whether any other software is installed in the box. If your installation method is "from scratch" you must post your operating system and should also post the .iso version from which you installed your original operating system. If your installation is "Hosted" list the site name of the host.

If this is a "Cloud" or "Virtual" server, please note the technology involved along with the version of that techology (ie: VMware Server Version 2.0.2). If it is not, merely stating the Motherboard model # and CPU would be helpful.

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