Discussions about new features or changes in existing features
Moderators: gerski, enjay, williamconley, Op3r, Staydog, gardo, mflorell, MJCoate, mcargile, Kumba, Michael_N
by standstill » Fri Aug 03, 2012 6:59 pm
i recently upgraded from
VERSION: 2.2.1-237
BUILD: 100510-2015
to
VERSION: 2.4-364a
BUILD: 120409-1136
and notice that voicelogs from campaigns with allforce config cuts off the moment agents hangsup during transfers. before it records the whole conversation even after the agent hangsup. Is this nerfed from the previous version?
-
standstill
-
- Posts: 3
- Joined: Mon Jul 09, 2012 12:34 pm
by williamconley » Fri Aug 03, 2012 9:33 pm
Describe the precise method of transfer (every button pressed). Is the transfer from an "allforce" scenario to an "on demand" scenario?
Vicidial Installation and Repair, plus Hosting and Colocation
Newest Product: Vicidial Agent Only Beep - Beta
http://www.PoundTeam.com # 352-269-0000 # +44(203) 769-2294
-
williamconley
-
- Posts: 20258
- Joined: Wed Oct 31, 2007 4:17 pm
- Location: Davenport, FL (By Disney!)
-
Return to Features
Who is online
Users browsing this forum: snmtech and 65 guests