problem with #

[abhasbajpai]

hi
my vicidial installation i s workuing fine and i have installed as per scratch install
the only problem i am facing is transfer to ivr syatem
i am using x100p as timeing for VoiP with vici 2. and asterisk 1.2 (latest) with eyebeam softphone
now when i hv to transfer a call to ivrs system (at clients end) every thing goes fine as it ask for user no wich if send through dtmf goes fine and the it ask for "Press # to continue" when i press # and send it through DTMF there is a long beep and they a prompt and them it says transfered and the it says the extension is not valid please try again. but if a diall from a normal pstn line it goes through (i am using g729 ) and all other things are working fine do i have to add some thing more in extensions.conf
thaks

[mflorell]

Meetme does not pass through DTMF from VOIP channels. I would recommend having your agents use the Send DTMF form on the vicidial.php screen to send the #.

[abhasbajpai]

and if i use only eyebeam for manual call
what alteration should i make in extensions.conf ????
as doing it from there also saya the same massages
waiting for your reply
thanks

[rajeevpn]

Please check with your provider as to what format you want the dtmf in. If you are using compression, i suggest you use an out of band setting like rfc2833.

We have over two dozen asterisk installations and have had DTMF issues whenever we had VoIP with G729 - more so when meetme is involved.

there are a few providers with whom DTMF has worked fairly well - inphonex.com, for instance. it does look like they use asterisk as well but the call hits a SIP Proxy first. don't know if that has anything to do with the dtmf accuracy.