im running goautodial 2.1 final
im using a samgoma a102 this is my outbound route
exten =>_880.,1,AGI(agi://127.0.0.1:4577/call_log)
exten =>_880.,n,Dial(${TRUNKX}/${EXTEN:3})
exten =>_880.,n,hangup()
vicidial:
Version: 2.4b0.5
DB Schema Version: 1273
DB Schema Update Date: 2012-08-06 12:59:24
Auto User-add Value: 101
Install Date: 2009-04-19
[root@CC2-nuevo bin]# uname -a
Linux CC2-nuevo 2.6.18-238.9.1.el5.goPAE #1 SMP Thu Apr 28 05:24:24 EDT 2011 i686 i686 i386 GNU/Linux
Timezone GMT -6
the localtimezone for linux is Americas/Guatemala
i got my NTP running fine
the problem is when i try to get a report from in/out it display this:
// i just made 4 calls and the CALLS/HOUR is giving me HUGE numbers, any idea what could be the problem
outbound Calling Stats 2012-08-09 09:27:30
Time range: 2012-08-09 00:00:00 to 2012-08-09 23:59:59
---------- TOTALS
Total Calls placed from this Campaign: 4
Average Call Length for all Calls in seconds: 4.25
---------- HUMAN ANSWERS
Total Human Answered calls for this Campaign: 4
Average Call Length for all HA in seconds: 4.25 Total Time: 0:17
---------- DROPS
Total Outbound DROP Calls: 0 0%
Percent of DROP Calls taken out of Answers: 0 / 4 0%
Average Length for DROP Calls in seconds: 0
Productivity Rating: 0.5
---------- NO ANSWERS
Total NA calls -Busy,Disconnect,RingNoAnswer: 0 0%
Total auto NA calls -system-set: 0
Total manual NA calls -agent-set: 0
Average Call Length for NA Calls in seconds: 0
- Code: Select all
---------- CALL HANGUP REASON STATS
+----------------------+------------+
| HANGUP REASON | CALLS |
+----------------------+------------+
| AGENT | 4 |
+----------------------+------------+
| TOTAL: | 4 |
+----------------------+------------+
---------- CALL STATUS STATS
+--------+----------------------+----------------------+------------+----------------------------------+----------+
| | | | | CALL TIME |AGENT TIME|
| STATUS | DESCRIPTION | CATEGORY | CALLS | TOTAL TIME | AVG TIME |CALLS/HOUR|CALLS/HOUR|
+--------+----------------------+----------------------+------------+------------+----------+----------+----------+
| CALLBK | Call Back | UNDEFINED | 1 | 0:00 | 0:00 | 211.76 | 7.07 |
| SALE | Venta | UNDEFINED | 3 | 0:17 | 0:06 | 635.29 | 21.22 |
+--------+----------------------+----------------------+------------+------------+----------+----------+----------+
| TOTAL: | 4 | 0:17 | 0:04 | 847.06 | |
+------------------------------------------------------+------------+------------+---------------------+----------+
[edited for legibility = williamconley]