Inbound Issues .. Extension Not Found

[gmcust3]

Carrier Setting :



DID Setting :

DID Extension: 18884207999
DID Description:
Active: Y
DID Route: IN_GROUP
Record Call: n
Extension: IN_GROUP
Extension Context: default
Voicemail Box: voicemail chooser
Phone Extension:
Server IP:
Call Menu:
User Agent:
User Unavailable Action:
User Route Settings In-Group: Inbound_1
In-Group ID: Inbound_1
In-Group Call Handle Method: CID
In-Group Agent Search Method: LB
In-Group List ID: 999
In-Group Campaign ID: USA_Ibnd
In-Group Phone Code:1
Clean CID Number:
Filter Inbound Number:
Filter Phone Group ID:
Filter URL:
Filter Action:
Filter Extension: 9998811112
Filter Extension Context:
Filter Voicemail Box: voicemail chooser
Filter Phone Extension:
Filter Server IP:
Filter Call Menu:
Filter User Agent:
Filter User Unavailable Action:
Filter User Route Settings In-Group: AGENTDIRECT
Filter In-Group ID:
Filter In-Group Call Handle Method:
Filter In-Group Agent Search Method:
Filter In-Group List ID:
Filter In-Group Campaign ID:
Filter In-Group Phone Code:

In_Group Setting :

Group ID: InBound_1
Group Name:InBound_1
Group Color: BROWN
Active: Y
Web Form:
Next Agent Call:
Queue Priority:
On-Hook Ring Time:
Fronter Display: Y
Script:
Ignore List Script Override:
Get Call Launch: WEBFORM
Transfer-Conf DTMF 1:
Transfer-Conf Number 1:
Transfer-Conf DTMF 2:
Transfer-Conf Number 2:
Transfer-Conf Number 3:
Transfer-Conf Number 4:
Transfer-Conf Number 5:
Timer Action:
Timer Action Message:
Timer Action Seconds:
Timer Action Destination:
Drop Call Seconds:
Drop Action:
Drop Exten:
Voicemail: voicemail chooser
Drop Transfer Group:
Call Time:
After Hours Action:
After Hours Message Filename: audio chooser
After Hours Extension:
After Hours Voicemail: voicemail chooser
After Hours Transfer Group:
No Agents No Queueing:
No Agent No Queue Action:
Audio File: audio chooser

Welcome Message Filename: audio chooser
Play Welcome Message:
Music On Hold Context: moh chooser
On Hold Prompt Filename: audio chooser
On Hold Prompt Interval:
On Hold Prompt No Block:
On Hold Prompt Seconds:
Play Place in Line:
Play Estimated Hold Time:
Calculate Estimated Hold Seconds:
Estimated Hold Time Minimum Filename: audio chooser
Estimated Hold Time Minimum Prompt No Block:
Estimated Hold Time Minimum Prompt Seconds:
Wait Time Option:
Wait Time Second Option:
Wait Time Third Option:
Wait Time Option Seconds:
Wait Time Option Extension:
Wait Time Option Callmenu:
Wait Time Option Voicemail: voicemail chooser
Wait Time Option Transfer In-Group:
Wait Time Option Press Filename: audio chooser
Wait Time Option Press No Block:
Wait Time Option Press Filename Seconds:
Wait Time Option After Press Filename: audio chooser
Wait Time Option Callback List ID:
Wait Hold Option Priority:
Estimated Hold Time Option:
Hold Time Second Option:
Hold Time Third Option:
Hold Time Option Seconds:
Hold Time Option Minimum:
Hold Time Option Extension:
Hold Time Option Callmenu:
Hold Time Option Voicemail: voicemail chooser
Hold Time Option Transfer In-Group:
Hold Time Option Press Filename: audio chooser
Hold Time Option Press No Block:
Hold Time Option Press Filename Seconds:
Hold Time Option After Press Filename: audio chooser
Hold Time Option Callback List ID:
Agent Alert Filename: audio chooser
Agent Alert Delay:
Default Transfer Group: INBOUND_1
Default Group Alias:
Hold Recall Transfer In-Group:
No Delay Call Route:
In-Group Recording Override:
In-Group Recording Filename:
Stats Percent of Calls Answered Within X seconds 1:
Stats Percent of Calls Answered Within X seconds 2:
Start Call URL:
Dispo Call URL:
Add Lead URL:
Extension Append CID:
Uniqueid Status Display:
Uniqueid Status Prefix:

Campaign Setting :

Campaign ID: USA_Inbn
Default Transfer Group: InBound_1
Allow Inbound and Blended: Y
Allow Closers: Y

Where am I wrong that I am getting below Error in CLI :


[Aug 24 09:07:11] NOTICE[3177]: chan_sip.c:15566 handle_request_invite: Call from '18884207999' to extension 's' rejected because extension not found.
go*CLI>

[sniper888]

Hi,

Have you try to follow the instruction in vicidial managers manual? (On tutorials E.Setting up ingroup point DID etc.)
Do you define your DID number in your Ingroup settings?

Cheers
q^_6p

[gmcust3]

Please check my DID settings.

I have posted the same above

[sniper888]

Hi,

I miss that one =), Anyway what context didyou use in your carrier settings? You have to set your context to trunkinbound.
Then edit your sip.conf change the context in general section to trunkinbound e.g.
[general]
;context=default ; Default context for incoming calls
context=trunkinbound

Hope this helps.
cheers
q^_^p

[gmcust3]

I already have this :

context=trunkinbound

[gmcust3]

I have Entry like this :
-------------------------------
disallow=all
allow=g729
allow=g711
allow=ulaw
type=friend
username=18884207999
Fromuser=18884207999
secret=AF6XXXXXXX
host=laagw.voipbackbone.net
FromDomain=laagw.voipbackbone.net
dtmfmode=rfc2833
canreinvite=yes
qualify=1000
context=trunkinbound
insecure=invite

and I have an Entry in DID :

DID Extension: 18884207999

Why getting error like this :

[Aug 27 18:12:45] NOTICE[4070]: chan_sip.c:15566 handle_request_invite: Call from '18884207999' to extension 's' rejected because extension not found.

[webgurru]

Hi,

Did you manage to sort this out? I have same issue and sorted mine one by adding this line

exten => _X.,1,AGI(agi-DID_route.agi)

in extensions-vicidial.conf under local server

Now I have another problem whenever I change any thing in carrier or campaign settings this line is removed and I have to add this again manually after every little change.

Best regards,
Abdul Razaq

[villbonzload]

I'm hoping that someone can figure this out. I have the same problem too. It says the trunk is already stalled but when I try to make a call I had the same reply. Im hoping we can make it. I have no problem like this IN Elastix..help

[villbonzload]

Hello there, I'm hoping that you can help me with my situation right now. I have no problem contacting other extension no. My problem is I can't contact the local telephone or mobile phone(The message I pasted it below). As you can see it the extension already registered in the server as will as the sip trunk. I'm using vicibox 3.1.15 64 .What would be the possible cause of this? Hoping those of you who already solved this kind of problem can comment a little.Thank You

[b][Sep 4 19:47:45] NOTICE[18784]: chan_sip.c:15566 handle_request_invite: Call from 'gs102' to extension '00639166962508' rejected because extension not found.

[size=150]gs102/gs102 192.168.254.7 D N 14732 OK (102 ms)
callcentric/17772672xxx 204.11.192.23 N 5080 OK (323 ms)

[maykelsoft]

try to add this to your extensions.conf

exten => s,1,AGI(agi-DID_route.agi)

i got the same issue last time

[williamconley]

Hello there, I'm hoping that you can help me with my situation right now. I have no problem contacting other extension no. My problem is I can't contact the local telephone or mobile phone(The message I pasted it below). As you can see it the extension already registered in the server as will as the sip trunk. I'm using vicibox 3.1.15 64 .What would be the possible cause of this? Hoping those of you who already solved this kind of problem can comment a little.Thank You

[b][Sep 4 19:47:45] NOTICE[18784]: chan_sip.c:15566 handle_request_invite: Call from 'gs102' to extension '00639166962508' rejected because extension not found.

[size=150]gs102/gs102 192.168.254.7 D N 14732 OK (102 ms)
callcentric/17772672xxx 204.11.192.23 N 5080 OK (323 ms)

this would be because 00639166962508 did not match a dial pattern for any of your carriers. as a result, the system had nowhere to send your call. you must have a carrier "dial pattern" that matches numbers dialed. In this case, something along the lines of 0063XXXXXXXXXX may be appropriate (assuming you are dialing country code 63 with 00 in front to indicate international dialing).