This campaign has 0 leads in the dial hopper

[telenova]

I installed VICIDIAL (VERSION: 2.6-375a) I have created a Test Campaign, Loaded Leads, created user groups and users and it still tells me "0 leads in the hopper." but the leads are loaded without any error
and I try to login as an Agent and it tells me Cannot log in ..due to No leads in the hopper.

after getting this error message i tried " /usr/share/astguiclient/AST_VDhopper.pl --debugX " command then i got the following error messages
NO SHUFFLE-NEW-LEADS INTO HOPPER DEFINED FOR LEAD ORDER
NO DIALABLE LEADS FOR THIS CAMPAIGN
hopper too low (0|100) starting hopper dump
ERROR CANNOT ADD ANY LEADS TO HOPPER

kindly let me know how can i solve this problem ?

THANK YOU .........

[williamconley]

No leads in the hopper often results from No Leads Available To Dial in the campaign. So ... at the bottom of the campaign modify screen, how many leads are available to dial?

And:

when you post, please post your entire configuration including (but not limited to) your installation method and vicidial version with build.

this IS a requirement for posting along with reading the stickies (at the top of each forum) and the manager's manual (available on EFLO.net, both free and paid versions)

You should also post: Asterisk version, telephony hardware (model number is helpful here), cluster information if you have one, and whether any other software is installed in the box. If your installation method is "from scratch" you must post your operating system and should also post the .iso version from which you installed your original operating system. If your installation is "Hosted" list the site name of the host.

If this is a "Cloud" or "Virtual" server, please note the technology involved along with the version of that techology (ie: VMware Server Version 2.0.2). If it is not, merely stating the Motherboard model # and CPU would be helpful.

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