Outbound is not Working

[nainala]

Hi,
I am unable to make outgoing calls from my vicidialnow.
I am using my dialer for USA dialing and my carrier outbound prefix is 001

please find the below dial plan.


exten => _9001.,1,AGI(agi://127.0.0.1:4577/call_log)
exten => _9001.,2,Dial(SIP/${EXTEN:1}@goautodial,,tTo)
exten => _9001,3,Hangup

Please find below Cli output

Sep 18 19:41:29 NOTICE[12766]: chan_local.c:526 local_alloc: No such extension/context 90013137920529@default creating local channel
Sep 18 19:41:29 NOTICE[12766]: channel.c:2514 __ast_request_and_dial: Unable to request channel Local/90013137920529@default
== Parsing '/etc/asterisk/manager.conf': Found
== Manager 'sendcron' logged on from 127.0.0.1
Sep 18 19:41:29 NOTICE[12768]: chan_local.c:526 local_alloc: No such extension/context 90013135651784@default creating local channel
Sep 18 19:41:29 NOTICE[12768]: channel.c:2514 __ast_request_and_dial: Unable to request channel Local/90013135651784@default
== Parsing '/etc/asterisk/manager.conf': Found
== Manager 'sendcron' logged on from 127.0.0.1
Sep 18 19:41:29 NOTICE[12770]: chan_local.c:526 local_alloc: No such extension/context 90013133599555@default creating local channel
Sep 18 19:41:29 NOTICE[12770]: channel.c:2514 __ast_request_and_dial: Unable to request channel Local/90013133599555@default
== Manager 'sendcron' logged off from 127.0.0.1
== Manager 'sendcron' logged off from 127.0.0.1
== Manager 'sendcron' logged off from 127.0.0.1
== Parsing '/etc/asterisk/manager.conf': Found
== Manager 'sendcron' logged on from 127.0.0.1
== Parsing '/etc/asterisk/manager.conf': Found
== Manager 'sendcron' logged on from 127.0.0.1
== Manager 'sendcron' logged off from 127.0.0.1
== Parsing '/etc/asterisk/manager.conf': Found
== Manager 'sendcron' logged on from 127.0.0.1
== Manager 'sendcron' logged off from 127.0.0.1
== Manager 'sendcron' logged off from 127.0.0.1
== Refreshing DNS lookups.
== Parsing '/etc/asterisk/manager.conf': Found
== Manager 'sendcron' logged on from 127.0.0.1
Sep 18 19:42:40 NOTICE[13265]: chan_local.c:526 local_alloc: No such extension/context 90013135633001@default creating local channel
Sep 18 19:42:40 NOTICE[13265]: channel.c:2514 __ast_request_and_dial: Unable to request channel Local/90013135633001@default
== Parsing '/etc/asterisk/manager.conf': Found
== Manager 'sendcron' logged on from 127.0.0.1
Sep 18 19:42:40 NOTICE[13267]: chan_local.c:526 local_alloc: No such extension/context 90012484379223@default creating local channel
Sep 18 19:42:40 NOTICE[13267]: channel.c:2514 __ast_request_and_dial: Unable to request channel Local/90012484379223@default
== Parsing '/etc/asterisk/manager.conf': Found
== Manager 'sendcron' logged on from 127.0.0.1
Sep 18 19:42:40 NOTICE[13269]: chan_local.c:526 local_alloc: No such extension/context 90013134368250@default creating local channel
Sep 18 19:42:40 NOTICE[13269]: channel.c:2514 __ast_request_and_dial: Unable to request channel Local/90013134368250@default
== Manager 'sendcron' logged off from 127.0.0.1
== Manager 'sendcron' logged off from 127.0.0.1


Please help me to resolve this issue.

[williamconley]

1) Welcome to the Party!

2) when you post, please post your entire configuration including (but not limited to) your installation method and vicidial version with build.

this IS a requirement for posting along with reading the stickies (at the top of each forum) and the manager's manual (available on EFLO.net, both free and paid versions)

You should also post: Asterisk version, telephony hardware (model number is helpful here), cluster information if you have one, and whether any other software is installed in the box. If your installation method is "from scratch" you must post your operating system and should also post the .iso version from which you installed your original operating system. If your installation is "Hosted" list the site name of the host.

If this is a "Cloud" or "Virtual" server, please note the technology involved along with the version of that techology (ie: VMware Server Version 2.0.2). If it is not, merely stating the Motherboard model # and CPU would be helpful.

Similar to This:

Vicibox X.X from .iso | Vicidial X.X.X-XXX Build XXXXXX-XXXX | Asterisk X.X.X | Single Server | No Digium/Sangoma Hardware | No Extra Software After Installation | Intel DG35EC | Core2Quad Q6600

3) Your outbound prefix should be "9" and your dial code should be "001" and your phone number pattern is then "NXXNXXXXXX".

exten => _9001NXXNXXXXXX,1,AGI(agi://127.0.0.1:4577/call_log)
exten => _9001NXXNXXXXXX,2,Dial(SIP/${EXTEN:1}@goautodial,,tTo)
exten => _9001NXXNXXXXXX,3,Hangup

4) But we have some other problems that you should be aware of:

_9001,3,Hangup

has no "." in it, whereas your other two do. This would break Vicidial as the hangup command which is required would never occur. be careful with that. all the exten=> entries must be identical up to the "priority" (1,2,3 in your example) to be a cohesive "dial plan".

5) Your description vs your "unable to request channel" seem off. The 3rd line missing the "." should not have stopped it from at least trying to dial. Have you tried "sip show peers" and "sip show registry" to see if you are having issues with your carrier setup? If your carrier is unreachable, you cannot dial it. For instance: what is in your "dialplan entry"?

6) Seriously consider installing from Vicibox.com's .iso and/or using the Vicidial Manager's Manual (start at the beginning and don't skip anything!) to set up your system. Also consider getting a real Carrier (many will walk you through configuring your system ... or at least provide a very close approximation of instructions ...).

7) If all else fails, install from the Vicibox .iso, start at the beginning of the Manager's Manual (free on EFLO.net) and when you hit your first problem, bring it here and ask (and include your system information AND your page / paragraph number where you experienced your first problem.

[nainala]

Hello...

As i checked with the dial plan which u have given me . But the calls are not connecting please check the below CLI report.

And the SIP registry is fine

-- Executing AGI("Local/90017574654315@default-99f9,2", "agi://127.0.0.1:4577/call_log") in new stack
-- AGI Script agi://127.0.0.1:4577/call_log completed, returning 0
-- Executing Dial("Local/90017574654315@default-99f9,2", "SIP/0017574654315@goautodial||tTo") in new stack
-- Called 0017574654315@goautodial
== Parsing '/etc/asterisk/manager.conf': Found
== Manager 'sendcron' logged on from 127.0.0.1
-- Executing AGI("Local/90017578962266@default-87b0,2", "agi://127.0.0.1:4577/call_log") in new stack
-- AGI Script agi://127.0.0.1:4577/call_log completed, returning 0
-- Executing Dial("Local/90017578962266@default-87b0,2", "SIP/0017578962266@goautodial||tTo") in new stack
-- Called 0017578962266@goautodial
== Parsing '/etc/asterisk/manager.conf': Found
== Manager 'sendcron' logged on from 127.0.0.1
-- Executing AGI("Local/90017573966383@default-6250,2", "agi://127.0.0.1:4577/call_log") in new stack
-- AGI Script agi://127.0.0.1:4577/call_log completed, returning 0
-- Executing Dial("Local/90017573966383@default-6250,2", "SIP/0017573966383@goautodial||tTo") in new stack
-- Called 0017573966383@goautodial
Sep 19 18:09:36 WARNING[4853]: chan_sip.c:9890 handle_response_invite: Forbidden - wrong password on authentication for INVITE to '"V0919180936000017976" <sip:0000000000@192.168.1.2>;tag=as5a665840'
-- SIP/goautodial-0a0ad720 is circuit-busy
== Everyone is busy/congested at this time (1:0/1/0)
-- Executing Hangup("Local/90017574654315@default-99f9,2", "") in new stack
== Spawn extension (default, 90017574654315, 3) exited non-zero on 'Local/90017574654315@default-99f9,2'
-- Executing DeadAGI("Local/90017574654315@default-99f9,2", "agi://127.0.0.1:4577/call_log--HVcauses--PRI-----NODEBUG-----21-----CONGESTION----------") in new stack
Sep 19 18:09:36 WARNING[4853]: chan_sip.c:9890 handle_response_invite: Forbidden - wrong password on authentication for INVITE to '"V0919180936000017975" <sip:0000000000@192.168.1.2>;tag=as39c8a519'
-- SIP/goautodial-0a0b0340 is circuit-busy
== Everyone is busy/congested at this time (1:0/1/0)
-- Executing Hangup("Local/90017578962266@default-87b0,2", "") in new stack
== Spawn extension (default, 90017578962266, 3) exited non-zero on 'Local/90017578962266@default-87b0,2'
-- Executing DeadAGI("Local/90017578962266@default-87b0,2", "agi://127.0.0.1:4577/call_log--HVcauses--PRI-----NODEBUG-----21-----CONGESTION----------") in new stack
-- AGI Script agi://127.0.0.1:4577/call_log--HVcauses ... ---------- completed, returning 0
-- AGI Script agi://127.0.0.1:4577/call_log--HVcauses ... ---------- completed, returning 0
Sep 19 18:09:36 WARNING[4853]: chan_sip.c:9890 handle_response_invite: Forbidden - wrong password on authentication for INVITE to '"V0919180936000017977" <sip:0000000000@192.168.1.2>;tag=as3740f355'

[williamconley]

Forbidden - wrong password on authentication

Pretty much says it all there ... the user/pass entries in your carrier's "account entry" section are wrong.