USB SANGOMA TIMER DOESN'T WORK --- SOLVED

[omar]

Hi

In TWO asterisk servers, we are not able to make work the USB SANGOMA TIMER

These are the outputs of some commands:

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# lsmod
Module                  Size  Used by
wanpipe_voicetime      24718  1
dahdi                 226083  3 wanpipe_voicetime
crc_ccitt              12667  1 dahdi


Code: Select all

# lsusb
Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
Bus 002 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
Bus 001 Device 002: ID 8087:0020 Intel Corp. Integrated Rate Matching Hub
Bus 002 Device 002: ID 8087:0020 Intel Corp. Integrated Rate Matching Hub
Bus 001 Device 003: ID 0424:2514 Standard Microsystems Corp. USB 2.0 Hub
Bus 001 Device 004: ID 10c4:8460 Cygnal Integrated Products, Inc.


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# dahdi_test



(NOT ANY OUTPUT AT ALL)

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# rpm -qa | grep dahdi
asterisk-dahdi-1.4.44-22.5.x86_64
dahdi-linux-2.6.1-9.3.x86_64
dahdi-linux-kmp-default-2.6.1_k3.1.10_1.16-9.3.x86_64
dahdi-tools-2.6.1-7.1.x86_64
dahdi-linux-devel-2.6.1-9.3.x86_64


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# rpm -qa | grep wanpipe
wanpipe-voicetime-1.0.14-15.6.x86_64
wanpipe-voicetime-kmp-default-1.0.14_k3.1.10_1.16-15.6.x86_64
wanpipe-kmp-default-3.5.28_k3.1.10_1.16-24.3.x86_64


My environment.

ViciBox v.4.0.1 64-bit standard
Build: 120831-1523
Version: 2.6b0.5
SVN Rev: 1863
1xDB, 1xWeb, 2xDialer, 1x Archive

[williamconley]

was the timer installed before Vicibox? Did you say yes to the timer being present during installation?

[omar]

was the timer installed before Vicibox?

Of course

Did you say yes to the timer being present during installation?

On VICIBOX 4.0.1 there isn't such question as it used to be on 3.1.15 or below

[williamconley]

Oops. I'm old and out of date. Have not personally performed a 4.0.X Vicibox install and I'm the only one left in the office.

If you're impatient (I know I always am) I would check with Sangoma (they are usually pretty peppy about simple support that keeps their products moving).

[Kumba]

Contact Sangoma. Ask them when they will be supporting DAHDI v.2.6. Once they release an updated driver, I can update the driver for ViciBox and it will start working again.

[omar]

Contact Sangoma. Ask them when they will be supporting DAHDI v.2.6. Once they release an updated driver, I can update the driver for ViciBox and it will start working again.

Ok, I am working on it. But in the mean time, what can i do to use immediately vicibox 4.0.1 with sangoma usb timers?
or for this version what kind of timing do you recommend? because of i am in a production environment

Thanks

[Kumba]

You can use the dahdi_dummy module instead. You would need to break ViciBox and compile DAHDI v.2.5 from source and everything that links into it to get support for it. Sangoma just needs to here from everyone asking for DAHDI v.2.6 support.

[omar]

You can use the dahdi_dummy module instead. You would need to break ViciBox and compile DAHDI v.2.5 from source and everything that links into it to get support for it. Sangoma just needs to here from everyone asking for DAHDI v.2.6 support.

I am in production environment, so it is not possible in any way to use dahdi_dummy

It seems complicated to break ViciBox and compile dahdi v.2.5

I am in contact with sangoma for dahdi v2.6 support.

So, in the mean time I am going to install and old vicibox redux version with dahdi v.2.5 o below and the last vicidial version

Thanks

[williamconley]

which is why it is very handy to have the older .iso's available in the download area.

[Kumba]

I've had a request in with Sangoma to update the VoiceTime driver for DAHDI v.2.6 for a while. The issue with the timer just randomly disappearing after so many power-on hours (regardless of reboot which doesn't do a power-cycle) may still be there.

There is the Amfeltec VoiceSync timer support in ViciBox v.4.0. It uses a PCI-Express slot however. The good news is that it NEVER disappears like the Sangoma USB timer tends to do after a few months. Price is about the same as the Sangoma one so it's a valid option for those who are new and looking to purchase one. We haven't tested it, since we don't have much use for PCI, but there is also a PCI version of the timer. Here's what they are: http://www.amfeltec.com/products/x1pcie ... -timer.php