Send Data from agents screen to Word or Pdf

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Send Data from agents screen to Word or Pdf

Postby sofcall » Fri Sep 28, 2012 4:55 pm

Would like to know if it's possible to send(convert) the data on the screen to a word doc or pdf format once the agents Diposition the call as sale

Asking this because some of my agents take too many time to fill in a word document (copy past) from vicidial gui and then send it from their email.

Thank you.
Goautodial CE 2.1/Vicidial version 2.4-309a
build:110430-1642/asterisk 1.4.39.1
Single server (IBM E-SERVER - 2 Cpu /Intel Xeon 2.6 GHz quad core(Processors:4)
Ram 4 Go DDR SDRAM - ECC
3 Mega upload and download
no extra hardware.
Webmin as an addons.
sofcall
 
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Location: Morocco

Re: Send Data from agents screen to Word or Pdf

Postby sofcall » Sun Oct 07, 2012 1:16 pm

Still waiting for a solution here.

I did not want to pop up my own thread as always William asks but that's bein a long time waiting.

Thank you.
Goautodial CE 2.1/Vicidial version 2.4-309a
build:110430-1642/asterisk 1.4.39.1
Single server (IBM E-SERVER - 2 Cpu /Intel Xeon 2.6 GHz quad core(Processors:4)
Ram 4 Go DDR SDRAM - ECC
3 Mega upload and download
no extra hardware.
Webmin as an addons.
sofcall
 
Posts: 110
Joined: Wed Feb 02, 2011 4:49 am
Location: Morocco

Re: Send Data from agents screen to Word or Pdf

Postby Michael_N » Sun Oct 07, 2012 8:59 pm

you could get the data from the database.

You should ask a programmer for assistance
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Re: Send Data from agents screen to Word or Pdf

Postby DomeDan » Mon Oct 08, 2012 3:32 am

I'm using FPDF to write pdf-files with php http://google.com/search?hl=en&q=fpdf
I guess you can trigger that when there is a SALE, I just executes the script nightly to create invoices

and yes, a programmer is needed :)
Vicidial Partner. Region: Sweden/Norway.
Does Vicidial installation, configuration, customization, add-ons, CRM implementation, support, upgrading, network-related, pentesting etc. Remote and onsite assistance.
Email: domedan (at) gmail.com
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Re: Send Data from agents screen to Word or Pdf

Postby gers55 » Sat Oct 13, 2012 4:11 am

You should use a webform in the script ie jotform. Prepopulate the fields as instructed under script information in admin.php.

Then print your details from your form provider as and when required.
GoAutodial 2.1 Installer | VERSION: 2.4-309a | BUILD: 110430-1642 |1.4.39.1-vici |Dedicated Cloud Server | No other hardware
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Re: Send Data from agents screen to Word or Pdf

Postby sofcall » Thu Oct 18, 2012 5:36 pm

more details please.?
Goautodial CE 2.1/Vicidial version 2.4-309a
build:110430-1642/asterisk 1.4.39.1
Single server (IBM E-SERVER - 2 Cpu /Intel Xeon 2.6 GHz quad core(Processors:4)
Ram 4 Go DDR SDRAM - ECC
3 Mega upload and download
no extra hardware.
Webmin as an addons.
sofcall
 
Posts: 110
Joined: Wed Feb 02, 2011 4:49 am
Location: Morocco

Re: Send Data from agents screen to Word or Pdf

Postby sofcall » Mon Oct 22, 2012 7:51 am

you could get the data from the database


how can i do that?.

Thank you.
Goautodial CE 2.1/Vicidial version 2.4-309a
build:110430-1642/asterisk 1.4.39.1
Single server (IBM E-SERVER - 2 Cpu /Intel Xeon 2.6 GHz quad core(Processors:4)
Ram 4 Go DDR SDRAM - ECC
3 Mega upload and download
no extra hardware.
Webmin as an addons.
sofcall
 
Posts: 110
Joined: Wed Feb 02, 2011 4:49 am
Location: Morocco

Re: Send Data from agents screen to Word or Pdf

Postby solutinfo » Wed Oct 31, 2012 12:01 pm

you could get the data from the database


How is that where i can get that data please

Thanks.
Goautodial CE 2.1/Vicidial version 2.4-309a
build:110430-1642/asterisk 1.4.39.1
Single server (IBM E-SERVER - 2 Cpu /Intel Xeon 2.6 GHz quad core(Processors:4)
Ram 4 Go DDR - ECC
ulaw
sip
3 Mega upload and download
no extra hardware.
Webmin as an addons.
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Location: morocco

Re: Send Data from agents screen to Word or Pdf

Postby DomeDan » Thu Nov 01, 2012 4:30 am

Sorry but if you dont know that, then there is no need to go any further. read the next row Michael_N wrote: "You should ask a programmer for assistance"
or post a request under "Jobs - Requests for Consultation"
Vicidial Partner. Region: Sweden/Norway.
Does Vicidial installation, configuration, customization, add-ons, CRM implementation, support, upgrading, network-related, pentesting etc. Remote and onsite assistance.
Email: domedan (at) gmail.com
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Re: Send Data from agents screen to Word or Pdf

Postby williamconley » Mon Nov 05, 2012 7:44 pm

We've created several PDF applications in a couple different pdf generators. From complex to dirt simple. One of the advantages of installing sugarCRM a lot ... it comes with pdf generation built in and we borrowed their technique.

Pulling this data from a database is quite easy. Adding it to a dispo_url, also quite easy. It is a bit painstaking to design the original pdf layout to avoid data overlap and such, but usually not too horrible.

There are several different methods and packages. Some will allow creation of an HTML page and then convert it to PDF, some will "line by line" the creation of the PDF. Many also allow dropping in graphics or even a full PDF background (ie: the form you are filling in ...!).
Vicidial Installation and Repair, plus Hosting and Colocation
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