by williamconley » Mon Oct 29, 2012 1:35 pm
Neither of these items is related to GoAutoDial or Vicidial. Your need to upgrade PHP is actually not very difficult, but be sure you have a good backup before you begin. Also of note: there will be breakage of integration from the upgrade (Vicidial is not configured to integrate past 5.1).
I'd actually advise that you put a new machine in and upgrade OFF the vicidial system (no risk to the vicidial system this way ...).
If you have a Virtual system (VMWare, VirtualBox, vSphere ...) available: A trick we've used a few times is to clone the running vicidial system into a "Virtual" machine and then upgrade inside that. the ability to "snapshot" at any point in the process (to easily Go Back) is brilliant for figuring out how to perform a task like this. You can screw it up a dozen times and just push that reset button. After you are done you can then restore that system onto a whole new box or apply your knowledge to the live box (since you've already tested it ...).
Also of note: If this is an educational moment, you will make note of the fact that having your Vicidial system and your CRM system on the same box presents a bit of a challenge. Separate them now and you won't have this issue in the future. vTiger will run on almost ANY hardware quite well ...
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