Can you block inbound numbers
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Can you block inbound numbers
by udfxrookie » Thu Nov 01, 2012 11:54 am
Never thought this would happen but we have a customer harassing a call center lol. We called this guy one time and he told the agent to mark him as a DNC, the agent did so but now this customer keeps calling us! He's called over 8 times in the last 10 minutes... how do I block someone from calling my dialer or inbound line? Is there a way for vici to check inbound calls against the internal DNC and if they are on it send them a message and then disconnect the call?
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Re: Can you block inbound numbers
by mflorell » Fri Nov 02, 2012 8:05 pm
Use Filter Phone Groups on your DIDs
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