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Campaigns Listed as DEAD

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Campaigns Listed as DEAD

Postby mxtreme311 » Thu Mar 01, 2007 2:08 pm

Could someone please tell me what is causing these calls to be listed as DEAD? We've apparently had this problem at one of our locations for quite some time.

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Postby mflorell » Fri Mar 02, 2007 7:10 am

Are you using a CLOSER campaign?

Do you have multiple servers?

What version of astguiclient?
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Postby mxtreme311 » Wed Mar 28, 2007 1:11 am

Yes we have CLOSER campaign, but these calls aren't connected to closers.

Yes, we have multiple servers.

AGC 2.0.2
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Postby mflorell » Wed Mar 28, 2007 4:31 pm

how do these calls show up in the AST_timeonVDADall.php report?
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Postby mxtreme311 » Thu Mar 29, 2007 11:19 am

They show up properly on the AST_timeonVDADall.php report. Is this just a display bug?
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Postby mflorell » Thu Mar 29, 2007 12:02 pm

Most likely, I have not looked at the closer-specific real-time script in a while and will probably depricate it eventually.
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