call menu setup for inbound

[raju]

Hi Friends,

i have updated my vicidial 2.0 to 2.2.1 now every thing is fine. i am making outbound and inbound calls. but in admin panel in_group>call menu option is there. i want to be set the ivr messages like press 1 for sale, press 2 for business call and etc... for inbound campaign. now call was call landing on my DID number then it is connecting to agent.
please post the steps for call menu settings for inbound campaign through DID number.

VERSION: 2.2.1-237
BUILD: 100510-2015
asterisk 1.2.30.2


thanks & regards
raju

[williamconley]

Have you read the Vicidial Manager's Manual? http://www.vicidial.org/store.php

This is a requirement for posting, of course, to avoid reprinting the entire manual on the forum for each new user on the forum.

Also: I note that you listed some of your specs, but not all:

when you post, please post your entire configuration including (but not limited to) your installation method and vicidial version with build.

this IS a requirement for posting along with reading the stickies (at the top of each forum) and the manager's manual (available on EFLO.net, both free and paid versions)

You should also post: Asterisk version, telephony hardware (model number is helpful here), cluster information if you have one, and whether any other software is installed in the box. If your installation method is "from scratch" you must post your operating system and should also post the .iso version from which you installed your original operating system. If your installation is "Hosted" list the site name of the host.

If this is a "Cloud" or "Virtual" server, please note the technology involved along with the version of that techology (ie: VMware Server Version 2.0.2). If it is not, merely stating the Motherboard model # and CPU would be helpful.

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