Call Disconnects after customer picks up.

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Call Disconnects after customer picks up.

Postby ysid » Wed Dec 19, 2012 8:56 pm

New install via Goautodial 2.1 live cd
Code: Select all
Asterisk 1.4.39.1- vici
Linux goautodial  2.6.18 i686 athlon i386 GNU/Linux
GoAutoDial Now Cent OS  2.1 Installation



Whats up guys Ive been working on my brand new install of Go Auto DIal 2.1 and Ive had a lot of problems but after looking through here Ive fixed them. Almost feel like I know some of you guys from reading your posts. Anyway Im having one issue I cannot fix. I want to test my server for the first time. I tried doing a manual call and it rings the destinations phone but hangs up right after. Not sure what I can do.

What other info do you guys need from me?
Thanks !
ysid
 
Posts: 3
Joined: Wed Dec 19, 2012 8:33 pm

Re: Call Disconnects after customer picks up.

Postby ysid » Wed Dec 19, 2012 9:03 pm

My Asterisk Output is at PastebinDotc0m/528Teh20

It makes it really hard to post a link as a new user huh! thanks
ysid
 
Posts: 3
Joined: Wed Dec 19, 2012 8:33 pm

Re: Call Disconnects after customer picks up.

Postby DomeDan » Thu Dec 20, 2012 7:38 am

Welcome to the forum ysid!

Here's a part of your pastebin http://pastebin.com/528Teh20
Code: Select all
[Dec 19 20:16:08] WARNING[2990]: channel.c:3908 ast_channel_make_compatible: No path to translate from SIP/goautodial-00000008(256) to Local/8600051@default-3a7f,1(64)

"No path to translate from ..." That's a codec translation issue, post your account entry.

here's a topic where someone had a similar problem http://www.vicidial.org/VICIDIALforum/v ... hp?p=82402
Vicidial Partner. Region: Sweden/Norway.
Does Vicidial installation, configuration, customization, add-ons, CRM implementation, support, upgrading, network-related, pentesting etc. Remote and onsite assistance.
Email: domedan (at) gmail.com
DomeDan
 
Posts: 1226
Joined: Tue Jan 04, 2011 9:17 am
Location: Sweden

Re: Call Disconnects after customer picks up.

Postby ysid » Thu Dec 20, 2012 8:21 pm

[code=account entry][goautodial]
disallow=all
allow=g729
allow=gsm
allow=ulaw
type=friend
username=user
secret=pas
host=sip2.goautodial
context=trunkinbound
nat=yes
qualify=yes
insecure=very
fromuser=user[/code]

it says g729
Do you see any issues?
ysid
 
Posts: 3
Joined: Wed Dec 19, 2012 8:33 pm

Re: Call Disconnects after customer picks up.

Postby DomeDan » Fri Dec 21, 2012 4:35 am

try removing the line "allow=g729" and make a test call.

If it works and you really wanna use g729 then you need to install it, I don't know how but I guess google can tell you
Vicidial Partner. Region: Sweden/Norway.
Does Vicidial installation, configuration, customization, add-ons, CRM implementation, support, upgrading, network-related, pentesting etc. Remote and onsite assistance.
Email: domedan (at) gmail.com
DomeDan
 
Posts: 1226
Joined: Tue Jan 04, 2011 9:17 am
Location: Sweden


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