call notes --not appearing in lead /call export reports

[lvish]

Hi

We have enabled per call notes in campaign and agent entered call notes are visible under vicidial_call_notes table.
But same is not getting exported from the reports page ie lead export and call export.php.
Custom fields are getting exported.

For testing I installed another vicidial server on VM ware workstation , even there its same result.

Am i missing any config settings.

Thanks in advance.

Lvish
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ML580 /8GB/RAID10/ --All in one server for 50 agents with 4Port PRI PCI express. Vicibox 3.1.15 install -SVN updated to 1904, 2.6b0.5.

[mflorell]

admin.php version and build?

In the Call Export report did you select "Per Call Notes:" = YES?

[lvish]

Hi

Auto dialled calls are appearing now. Will check for manual dialled calls which was not appearing in export reports option. Thanks for the reply.

VERSION: 2.6-387a
BUILD: 121130-1425

Per call notes is set to Yes .

[gattaba]

hi lvish can u tell me the step u udgrade your vicidial.
thanks

[williamconley]

Upgrade is covered in the How To SVN here: http://wiki.vicidial.org/index.php/SVN:howto there is a link at the bottom to a forum post with more information in it as well.

He also mentioned: Per call notes is set to Yes .

[gattaba]

when i execute this commande
\. /usr/src/astguiclient/trunk/extras/upgrade_2.4.sql
in which directory the backup is stored

[williamconley]

that is not a backup command. you must perform your backup before beginning your upgrade.

there is a script in /usr/share/astguiclient for backups. it contains directlys (execute it with "--help" to get instructions or check /usr/src/astguiclient/VERSION/docs).

backups for that script are stored in /var/log/astguiclient/archive