Manual Dial Issues

General and Support topics relating to ViciDialNow and GoAutoDial ISO installers

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Manual Dial Issues

Postby gmcust3 » Tue Jan 01, 2013 1:50 am

Once I make a Manual Dial from the agent screen , My dialer shows No Live Call. Why its so and Is it a Bug and any solution to this ?
GoAutoDial CE
VERSION: 2.4-309a
BUILD: 110430-1642
No other software installed on the box.
I've read the manager manual.
gmcust3
 
Posts: 1148
Joined: Sat Oct 24, 2009 1:15 pm

Re: Manual Dial Issues

Postby ctc_olsen » Wed Jan 02, 2013 12:16 pm

I think we have the same build. asterisk -vvvvr at command line, what does it show when you manual dial?
VERSION: 2.4-309a BUILD: 110430-1642 (Upgrade from CE 2.0,ISO) | Asterisk 1.4.27.1-1 | VmWare vCenter Server Ver 4.1.0| No additional software | No Digium/Sangoma Hardware
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Posts: 65
Joined: Tue Jul 24, 2012 7:34 am

Re: Manual Dial Issues

Postby gmcust3 » Thu Jan 03, 2013 4:30 am

Asterisk 1.4.39.1-vici RPM
GoAutoDial CE
VERSION: 2.4-309a
BUILD: 110430-1642
No other software installed on the box.
I've read the manager manual.
gmcust3
 
Posts: 1148
Joined: Sat Oct 24, 2009 1:15 pm

Re: Manual Dial Issues

Postby ctc_olsen » Thu Jan 03, 2013 1:10 pm

You entered "asterisk -V"

You need to enter asterisk -vvvvr or just asterisk -r will do. It will show up CLI and provide you logs/clues on what happened behind the screne when you manual dial.
VERSION: 2.4-309a BUILD: 110430-1642 (Upgrade from CE 2.0,ISO) | Asterisk 1.4.27.1-1 | VmWare vCenter Server Ver 4.1.0| No additional software | No Digium/Sangoma Hardware
ctc_olsen
 
Posts: 65
Joined: Tue Jul 24, 2012 7:34 am


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