How Creating User when admin user doesn't have permission

[kaushal_helpdesk]

HI

I am new in this Forum. Well one of my client has Goautodial installed and working fine. The issue is when i am adding or modifying user it says 'You do not have permission to view this page' rest all option i can modify. I have root access, any help which can guide me to change the admin user permission so that i can add users will be appreciated.

[rsaaris]

Admin/root (6666) user needs to give access right for itself from the Users menu. Mark all the Admin Interface Optins and you have valid Admin user that can do just about anything. Hope this helps.

[kaushal_helpdesk]

Admin/root (6666) user needs to give access right for itself from the Users menu. Mark all the Admin Interface Optins and you have valid Admin user that can do just about anything. Hope this helps.

Hi

Thanks for your reply but your suggestion doesn't help me. Actually it is not allowing me to modify user. whenever i clicked on user i can see them that how many user is created but when i clicked on modify it just show me about i don't have permission. as i mention in my issue.

[Lozza]

If you log on as admin.. you should be able to modify the admin user account if you click on it - forget about other users for now!

Once you can see the admin user configuration page... scroll down to "ADMIN INTERFACE OPTIONS:" and fro each option below that set the value to "1". then click submit.

From there you should be able to edit/add/delete other users!

[kaushal_helpdesk]

Hi Lozza,

You are right but that is not working in my case. it's just like someone change something in configuration so that i can not create any more user and he set something like even i am not able to modify admin user its just the same permission issue.

[Lozza]

just installed goautodial 2.1 on virtualbox, never used it before... anyway

1. if you have access to mysql, you can edit the 'admin' user privileges from there...

2. type in your browser: YOUR_SERVER_IP/phpmyadmin/ (and log in as 'root')[/quote]

3. then click on the asterisk database, this will give you a list of all the tables. Find 'vicidial_users' and click browse... now you should see all the users in your system.

4. Click edit for the 'admin' user and then change the necessary values, make sure.. user_level = 9 and modify_users = 1.

5. after this, click go at the bottom of the page... this worked for me, hopefully this will resolve your problem too. Let us know either way.

[kaushal_helpdesk]

just installed goautodial 2.1 on virtualbox, never used it before... anyway

1. if you have access to mysql, you can edit the 'admin' user privileges from there...

2. type in your browser: YOUR_SERVER_IP/phpmyadmin/ (and log in as 'root')

3. then click on the asterisk database, this will give you a list of all the tables. Find 'vicidial_users' and click browse... now you should see all the users in your system.

4. Click edit for the 'admin' user and then change the necessary values, make sure.. user_level = 9 and modify_users = 1.

5. after this, click go at the bottom of the page... this worked for me, hopefully this will resolve your problem too. Let us know either way.[/quote]



whenever trying to open phpadmin page getting following error
Forbidden

You don't have permission to access /phpmyadmin on this server.
Apache/2.2.3 (CentOS) Server at xxxxxx Port 80

please help me.

[Lozza]

I suggest you remove that post rather quickly as you are showcasing your diallers public ip.... pretty dangerous i think.

You can create/edit the users through SSH, with putty. You can connect to mysql from there. It's a little harder without the GUI of the web browser but same thing. If you need step by step mysql commands just let us know. not sure if your hot with mysql...

*you will need the root password and ssh access for this btw...