Auto_alt_dial time delay

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Auto_alt_dial time delay

Postby cbsys » Fri Jan 11, 2013 10:24 am

Hi,

Does anyone know if you can adjust the delay that a campaign will try and alternative number using auto_alt_dial ?
At the moment it seems to try an alternative number after 5 minutes, but we want to extend that period.
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Re: Auto_alt_dial time delay

Postby mflorell » Fri Jan 11, 2013 10:36 am

There is no delay currently, and adding a configurable delay would be a rather significant project considering all of the places where the auto-alt-dial code exists.
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Re: Auto_alt_dial time delay

Postby williamconley » Wed Feb 13, 2013 7:33 pm

if you switch to the multi-lead you could likely use a filter to omit any with a matching vendor_lead_code that has been dialed in the last XX minutes. i think. although it may load the server a bit.
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