Outbound Calls Issue

[MarcoG]

Hi,
i'm new in vicidial...I had installed Goautodial CE 2.1...no problem for configure it, Inbound calls works fine, but i have more problems with outbound call...when i try call a number in Asterisk Cli i see:


-- Executing [8600051@default:1] MeetMe("Local/8600051@default-9569,2", "8600051|F") in new stack
> Channel Local/8600051@default-9569,1 was answered.
== Starting Local/8600051@default-9569,1 at default,9393314628016,1 failed so falling back to exten 's'
== Starting Local/8600051@default-9569,1 at default,s,1 still failed so falling back to context 'default'
-- Sent into invalid extension 's' in context 'default' on Local/8600051@default-9569,1
-- Executing [i@default:1] Playback("Local/8600051@default-9569,1", "invalid") in new stack
-- <Local/8600051@default-9569,1> Playing 'invalid' (language 'en')
[Jan 27 15:57:06] WARNING[22659]: file.c:1297 waitstream_core: Unexpected control subclass '-1'
[Jan 27 15:57:06] WARNING[22659]: file.c:1297 waitstream_core: Unexpected control subclass '-1'
== Parsing '/etc/asterisk/manager.conf': Found
== Manager 'sendcron' logged on from 127.0.0.1
== Manager 'sendcron' logged off from 127.0.0.1
== Manager 'sendcron' logged off from 127.0.0.1
== Auto fallthrough, channel 'Local/8600051@default-9569,1' status is 'UNKNOWN'



The x lite say that non valid extension...
Follow my carrier configuration:

[carrier]
username=3902**********
type=friend
Secret=*************
qualify=yes
port=5080
insecure=very
host=195.36.2.85
fromuser=3902*********
fromdomain=195.36.2.85
dtmf=rfc2833
disallow=all
canreinvite=yes
allow=alaw
context=trunkinbound

Protocol SIP
Global String SIPtrunk=SIP/carrier

Dial Plan Entry
exten => _9XXXXXXXXXX,1,AGI(agi://127.0.0.1:4577/call_log)
exten => _9XXXXXXXXXX,2,Dial(${SIPtrunk}/${EXTEN:2},,tTo)
exten => _9XXXXXXXXXX,3,Hangup

I tryed change dial plan but nothing...please i need help.....i need to call in italy (+39)

[williamconley]

You dialed: 9393314628016
Your call pattern: 9XXXXXXXXXX

They don't match. Therefore "fail" which bounces to "s" which also fails.

You must modify all three lines with 9XXXXXXXXXX to 9XXXXXXXXXX. (adding a dot, which allow for unlimited digits after that) or 9XXXXXXXXXXX with an appropriate number of "X's" to match the number of digits being dialed (preferred to avoid "bad numbers"), but then you should also put in another entry with the "." (dot) to catch those bad numbers and terminate them (which may be cool to play with after you can actually dial out ... right?)

Excellent job posting your problem details, but remember:

when you post, please post your entire configuration including (but not limited to) your installation method and vicidial version with build.

this IS a requirement for posting along with reading the stickies (at the top of each forum) and the manager's manual (available on EFLO.net, both free and paid versions)

You should also post: Asterisk version, telephony hardware (model number is helpful here), cluster information if you have one, and whether any other software is installed in the box. If your installation method is "from scratch" you must post your operating system and should also post the .iso version from which you installed your original operating system. If your installation is "Hosted" list the site name of the host.

If this is a "Cloud" or "Virtual" server, please note the technology involved along with the version of that techology (ie: VMware Server Version 2.0.2). If it is not, merely stating the Motherboard model # and CPU would be helpful.

Similar to This:

Vicibox X.X from .iso | Vicidial X.X.X-XXX Build XXXXXX-XXXX | Asterisk X.X.X | Single Server | No Digium/Sangoma Hardware | No Extra Software After Installation | Intel DG35EC | Core2Quad Q6600

[MarcoG]

dont work...same error...
Asterisk 1.4.27 - Goautodial CE 2.1 ISO

i had dedicated server Dell r200:
Processors 2
Model Intel(R) Xeon(R) CPU 3065 @ 2.33GHz
CPU Speed 2.33 GHz
Cache Size 4.00 MB
System Bogomips 9333.97


Thanks a lot

[williamconley]

You listed your installer and asterisk version. But you did not list your Vicidial version or its build.

Understand that Goautodial is merely an installer for Vicidial (like the delivery truck for your new car). Telling your mechanic the make/model of the truck that brought your new TownCar is not likely to provide enough information for a quotation on resolving the break problem in the actual car itself. So list your Vicidial verson with build (which is on most admin pages in the lower left corner, and should say "Vicidial" but the Goautodial distro often does not make this clear, which makes it difficult to identify things correctly). Another installer is named "Vicibox.com" and does not have this challenge (and installs a later version!)

You did not post your new dialplan entry ... or the failure cli output ...

Also I did not notice earlier, but you have "EXTEN:2},," in your previous setup. This will strip the front two digits off .. and you only want to remove the "9" (the campaign Dial Prefix). So change that to "EXTEN:1},," to remove the 9 only, that may help!

[MarcoG]

This is my Vicidial version:

VERSION: 2.4-309a
BUILD: 110430-1642

Asterisk 1.4.39.1 -vici

My dial plan

exten => _9XXXXXXXXXX.,1,AGI(agi://127.0.0.1:4577/call_log)
exten => _9XXXXXXXXXX.,2,Dial(SIP/username:password@195.36.2.85:5080/${EXTEN:1},,tTor)
exten => _9XXXXXXXXXX.,3,Hangup

When i try call:
this is my CLI:

-- Executing [93314628016@default:1] AGI("SIP/8002-00000000", "agi://127.0.0.1:4577/call_log") in new stack
-- AGI Script agi://127.0.0.1:4577/call_log completed, returning 0
-- Executing [93314628016@default:2] Dial("SIP/8002-00000000", "SIP/username:password@195.36.2.85:5080/3314628016||tTor") in new stack
-- Called SIP/username:password@195.36.2.85:5080/3314628016
[Feb 7 19:15:45] NOTICE[18218]: chan_sip.c:13470 handle_response_invite: Failed to authenticate on INVITE to '"8002" <sip:0000000000@95.141.37.156>;tag=as43c16aa1'
-- SIP/195.36.2.85:5080/3314628016-00000001 is circuit-busy
== Everyone is busy/congested at this time (1:0/1/0)
-- Executing [93314628016@default:3] Hangup("SIP/8002-00000000", "") in new stack
== Spawn extension (default, 93314628016, 3) exited non-zero on 'SIP/8002-00000000'
-- Executing [h@default:1] DeadAGI("SIP/8002-00000000", "agi://127.0.0.1:4577/call_log--HVcauses--PRI-----NODEBUG-----21-----CONGESTION----------") in new stack
-- AGI Script agi://127.0.0.1:4577/call_log--HVcauses ... ---------- completed, returning 0



Thank a lot

[williamconley]

Failed to authenticate on INVITE

This means it did not like your user or pass (or both).

We do not put the user/pass in the dial string. We always create the user/pass/secret/username/fromname (whatever the provider requires) in the Account Entry and use the globals string to "access" that sip account entry for the outbound call. This makes the dial string simpler and puts all the sip configuration settings where they belong (in the sip account entry).

http://www.eflo.net/VICIDIALforum/viewt ... 510#p63510