NO LIVE CALLS WAITING

[jhayson]

Hi guys!
i'm really a newbie in comes with the dialer. I really need help. we have a goautodial with tow seperate servers for asterisk and database. I had so much problem with our dialer. but i need a immediate action on NO LIVE CALLS WAITING on the agents. The can manualy dial a number with out any problem but when the calls are not coming in when we use the web client. this problem just occurred and i dont know waht make this happen. it's driving me crazy and affecting our small business.. please advise!!! thank you!!!!!!!

[williamconley]

1) Welcome to the Party!

2) when you post, please post your entire configuration including (but not limited to) your installation method and vicidial version with build.

this IS a requirement for posting along with reading the stickies (at the top of each forum) and the manager's manual (available on EFLO.net, both free and paid versions)

You should also post: Asterisk version, telephony hardware (model number is helpful here), cluster information if you have one, and whether any other software is installed in the box. If your installation method is "from scratch" you must post your operating system and should also post the .iso version from which you installed your original operating system. If your installation is "Hosted" list the site name of the host.

If this is a "Cloud" or "Virtual" server, please note the technology involved along with the version of that techology (ie: VMware Server Version 2.0.2). If it is not, merely stating the Motherboard model # and CPU would be helpful.

Similar to This:

Vicibox X.X from .iso | Vicidial X.X.X-XXX Build XXXXXX-XXXX | Asterisk X.X.X | Single Server | No Digium/Sangoma Hardware | No Extra Software After Installation | Intel DG35EC | Core2Quad Q6600

3) Based on this and your other post, I'd say you may need a reboot if the server was operating properly before. But to find your problem if a reboot does not resolve it, we'll need some more information (the first bit of which is on your other post).