Campaign doesn't show 19th and 20th of february

[B.lee2]

... in the "8 day outbound call count for this campaign" for this section...

Is it possible to fix this?

thanks

[williamconley]

Is this an ongoing thing? (ie: it's always two days behind ...?)

Is the date on your server set correctly?

[B.lee2]

No, actually it's the first time that happened , it in fact started randomly adding dials to the 18th.

The date is correct (wed 20th)

I was thinking of upgrading to the lastest version anyways, but it would be nice if there is a quick fix.

[williamconley]

I've never had anyone ask me to look at it. So I don't know if it pull from live data at page load or if it is looking at a table that gets updated with a nightly script. Sorry

[mflorell]

The call count runs off of a cached table that is flipped over to the next day by the timeclock end of day process that runs at the set system settings end of day time. If your system is off or your database is inaccessible at that time and the process doesn't run then symptoms like you describe can happen.

[B.lee2]

Dang, yeah, I shut off my server everyday. Guess I should leave it on then.

[williamconley]

at least until after the "end of day" time ... perhaps setting that to your actual end of day would be a good idea.